Mediation

A type of alternative dispute resolution (ADR) commonly used at DOE to resolve workplace disputes. In mediation, a neutral third party (the mediator) assists the parties in discussing their concerns in a productive manner. The mediator does not take sides, but assists the parties express their concerns, and identify options that are workable for all involved. Although participation in ADR is always voluntary for employees, if an employee requests ADR, managers and supervisors are expected to participate, absent extenuating circumstances. Mediation may be used at any stage of the grievance process. Once mediation is elected, the time limits of the grievance process are held in abeyance pending the completion and/or termination of the mediation.