DOE G 450.4-1A, Vol 1, Integrated Safety Management System Guide (Volume 1), Chapter IV - Approved on March 28, 2000 and Added to the Guide
Functional areas: Integrated Safety Management, Work Processes, Worker Protection
This Department of Energy (DOE) Integrated Safety Management System (ISMS) Guide is approved for use by the Office of Environment, Safety and Health (EH) and is available for use by all DOE components and their contractors. This Guide is a consensus document coordinated by EH and prepared under the direction of the DOE Safety Management Implementation Team (SMIT).
Canceled by DOE G 450.4-1B.
Supersedes:
DOE G 450.4-1, Vol 1, Integrated Safety Management System Guide, on May 27, 1999
Version history and related documents
Superseded by
A newer version replaces this document.
Supersedes
Earlier documents this one replaced.
Document text
Text extracted from the attached file. Refer to the original document for the authoritative version.
Section 1
DOE G 450.4-1A
May 27, 1999
Volume 1 of 2
INTEGRATED SAFETY
MANAGEMENT SYSTEM GUIDE
for use with
SAFETY MANAGEMENT SYSTEM POLICIES (DOE P 450.4, DOE P 450.5,
AND DOE P 450.6); THE FUNCTIONS, RESPONSIBILITIES, AND
AUTHORITIES MANUAL; AND THE DEPARTMENT OF ENERGY
ACQUISITION REGULATION
Volume One: Guidance
Assistant Secretary for
Environment, Safety and Health
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Foreword 5-27-99
DOE G 450.4-1A
FOREWORD
This Department of Energy (DOE) Integrated Safety Management System (ISMS) Guide is
approved for use by the Office of Environment, Safety and Health (EH) and is available for use by
all DOE components and their contractors. This Guide is a consensus document coordinated by
EH and prepared under the direction of the DOE Safety Management Implementation Team
(SMIT). This revision addresses feedback received as a result of the 6-month trial implementation
period following the release and use of Revision 0. Although revisions have been made
throughout the document, Chapter III, ISMS Development, Implementation, Review, and
Approval, and Appendix E, ISMS Evaluation Guidance, have been substantially revised based on
experience and feedback. Additionally, Section, I.3, Tailoring the ISMS, and Appendix C have
been removed.
This Guide provides guidance for addressing the requirements of the following:
• DOE P 450.4, SAFETY MANAGEMENT SYSTEM POLICY;
• DOE P 450.5, LINE ENVIRONMENT, SAFETY AND HEALTH OVERSIGHT;
• DOE P 450.6, SECRETARIAL POLICY STATEMENT, ENVIRONMENT, SAFETY
AND HEALTH;
• DOE P 411.1, SAFETY MANAGEMENT FUNCTIONS, RESPONSIBILITIES, AND
AUTHORITIES POLICY; and
• Department of Energy Acquisition Regulation (DEAR) clauses promulgated in 48 Code of
Federal Regulations (CFR) 970.5204-2, 48 CFR 970.5204-78, and 48 CFR 970.1001.
Attachments 1 through 5 to Volume 1 contain the full text of these Policies and the relevant
Safety Management System (SMS) sections of the DEAR.
Volume 1 of this Guide addresses the following topics:
• Introduction;
• Chapter I, SMS Integration and Products;
• Chapter II, ISMS Core Functions and Principles; and
• Chapter III, ISMS Development, Implementation, Review, and Approval.
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5-27-99 Foreword
DOE G 450.4-1A
Volume 2 of the Guide includes the following appendixes:
• Appendix A: Glossary;
• Appendix B: Resources for Complying with the SMS Policies, the FRAM, and the
DEAR;
• Appendix C: Development, Implementation, and Evaluation Guidance for an ISMS at a
Hazard Category 2 Nuclear Facility;
• Appendix D: Discussion of Safety Management Assessment; and
• Appendix E: ISMS Evaluation Guidance.
Information on Integrated Safety Management (ISM) can be found on the Safety Management
Home Page (http://tis-nt.eh.doe.gov/ism), which includes this Guide, Policies relevant to the
SMS, the Level 1 and lower-tier Functions, Responsibilities, and Authorities Manuals (FRAMs),
and relevant parts of the DEAR.
Questions concerning the SMS Policy should be directed to Mr. Richard C. Crowe, Director, Safety
Management Implementation Team, at 301-903-6214. Questions concerning administration or
content of this Guide should be directed to Mr. Richard Stark, EH, at 301-903-4407.
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http://tis-nt.eh.doe.gov/ism
Section 2
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Contents 5-27-99
DOE G 450.4-1A
CONTENTS
FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
CHAPTER I, SMS INTEGRATION AND PRODUCTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1. GENERAL ASPECTS OF INTEGRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1 SMS Integration by Site, Facility, and Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 Integration of DOE and Contractor Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3 Integration of Safety and Business Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Integration by Type of Risk and Hazard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4.1 Integration of Risk (Worker, Public, and the Environment) . . . . . . . . . . . 11
1.4.2 Hazard Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.4.3 Integration Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.5 Integration by Phase of Facility Life Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2. ISMS DEVELOPMENT AND IMPLEMENTATION PROCESSES AND
PRODUCTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.1 Develop and Document the ISMS in Accordance with Requirements
in the DEAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.2 Review and Approve the ISMS as Required by the DEAR and in Accordance
with DOE Responsibilities in the FRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.3 Evaluate the ISMS Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.4 Monitoring and Annual Update of ISMS in Accordance with Requirements in the
DEAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3. TAILORING THE ISMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
CHAPTER II, ISMS CORE FUNCTIONS AND GUIDING PRINCIPLES . . . . . . . . . . . . . 19
1. GUIDING PRINCIPLES 1, 2, AND 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.1 DOE Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.2 Contractor Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2. CORE FUNCTION 1, DEFINE SCOPE OF WORK, AND GUIDING PRINCIPLE 4,
BALANCED PRIORITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.1 Describing the Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.2 Determining the Level of Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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CONTENTS (continued)
Section 3
2.3 Establishing Expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.4 Worker Participation in Work Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.5 Providing for Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.6 Establishing Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3. CORE FUNCTION 2, ANALYZE HAZARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4. CORE FUNCTION 3, DEVELOP/IMPLEMENT CONTROLS; GUIDING
PRINCIPLE 5, IDENTIFICATION OF SAFETY STANDARDS AND
REQUIREMENTS; AND GUIDING PRINCIPLE 6, HAZARD CONTROLS
TAILORED TO WORK BEING PERFORMED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.1 Identification of Appropriate Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.2 Sitewide Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4.3 Facility-Specific Requirements [Identification of Appropriate Controls] . . . . . . . 39
4.4 Worker Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5. CORE FUNCTION 4, PERFORM WORK, AND GUIDING PRINCIPLE 7,
OPERATIONS AUTHORIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.1 Authorizing Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.1.1 Authorization Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.1.2 Authorization Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
5.2 Sample Format and Content for Authorization Agreements . . . . . . . . . . . . . . . . . 47
6. CORE FUNCTION 5, FEEDBACK/ IMPROVEMENT . . . . . . . . . . . . . . . . . . . . . . . . 49
CHAPTER III, ISMS DEVELOPMENT, IMPLEMENTATION, REVIEW, AND
APPROVAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
1. BACKGROUND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
2. DEVELOPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
2.1 DOE Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
2.1.1 Core Function 1, Define Scope of Work . . . . . . . . . . . . . . . . . . . . . . . . . . 54
2.2 Contractor Actions to Develop an ISMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
2.2.1 Evaluation of Existing Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
2.2.2 Gap Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
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DOE G 450.4-1A
CONTENTS (continued)
3. IMPLEMENTATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3.1 DOE Actions Required to Support Implementation of ISMS . . . . . . . . . . . . . . . . 58
Section 4
3.1.1 Core Function 2, Analyze Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3.1.2 Core Function 3, Develop/Implement Hazard Controls . . . . . . . . . . . . . . 59
3.1.3 Core Function 4, Perform Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
3.1.4 Core Function 5, Feedback and Improvement . . . . . . . . . . . . . . . . . . . . . . 61
3.2 Contractor Actions to Implement ISMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
3.2.1 Preparing ISMS Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
3.2.2 Additional Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
3.2.3 ISMS Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4. EXPECTATION AND ATTRIBUTES OF ISMS DOCUMENTATION . . . . . . . . . . . 64
4.1 Expectations for Core Function 1, Define Scope of Work, and Guiding
Principle 4, Balanced Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4.1.1 Translate Mission into Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4.1.2 Set Expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.1.3 Provide for Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.1.4 Prioritize Tasks and Allocate Resources . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4.2 Expectations for Core Function 2, Analyze Hazards . . . . . . . . . . . . . . . . . . . . . . . 68
4.2.1 Identify Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
4.2.2 Analyze Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
4.2.3 Categorize Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
4.3 Expectations for Core Function 3, Develop/Implement Hazard Controls;
Guiding Principle 5, Identification of Safety Standards and Requirements; and
Guiding Principle 6, Hazard Controls Tailored to Work Being Performed . . . . . 69
4.3.1 Identify Standards and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
4.3.2 Identify Controls to Prevent/Mitigate Hazards . . . . . . . . . . . . . . . . . . . . . 70
4.3.3 Establish Safety Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
4.3.4 Implement Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4.4 Expectations for Core Function 4, Perform Work, and Guiding Principle 7, Operations
Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4.4.1 Confirm Readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4.4.2 Operations Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4.4.3 Perform Work Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4.4.4 Performance Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4.5 Expectations for Core Function 5, Feedback and Improvement . . . . . . . . . . . . . . 74
4.5.1 Collect Feedback Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4.5.2 Identify Improvement Opportunities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Section 5
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4.5.3 Make Changes to Improve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
4.5.4 Oversight and Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
4.6 Expectations for Guiding Principle 1, Line Management Responsibility for
Safety, and Guiding Principle 2, Clear Roles and Responsibilities . . . . . . . . . . . . 76
4.7 Expectations for Guiding Principle 3, Competence Commensurate with Responsibility77
5. OVERSIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
5.1 Oversight and Enforcement (FRAM 9.6.3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
5.2 Contractor Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
ATTACHMENT 1, DOE P 450.4, SAFETY MANAGEMENT SYSTEM POLICY . . . . . . . . . 83
ATTACHMENT 2, DOE P 450.5, LINE ENVIRONMENT, SAFETY
AND HEALTH OVERSIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
ATTACHMENT 3, DOE P 450.6, SECRETARIAL POLICY STATEMENT,
ENVIRONMENT, SAFETY AND HEALTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
ATTACHMENT 4, DOE P 411.1, SAFETY MANAGEMENT FUNCTIONS,
RESPONSIBILITIES, AND AUTHORITIES POLICY . . . . . . . . . . . . . . . . . . . . . . . . . . 93
ATTACHMENT 5, DEAR CLAUSES RELATED TO ISMS . . . . . . . . . . . . . . . . . . . . . . . . . . 95
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Contents 3-28-00
DOE G 450.4-1A
CONTENTS (continued)
CHAPTER IV, MAINTAINING AN APPROVED ISMS
1. OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2. CONTRACTOR ANNUAL AND CONTINUOUS ACTIVITIES . . . . . . . . . . . . . . . . . . . . 2
3. DOE ANNUAL AND CONTINUOUS ACTIVITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4. ADDITIONAL CONSIDERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4.1 Detailed Discussion of Contractor Activities for Updating and
Maintaining the ISMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.1.1 Post Verification Activities-verification Follow-up /Actions
Identified in Previous Annual ISMS Update Reports . . . . . . . . . . . . . . . . . . . . 4
4.1.2 Contractor Activities to Sustain, Measure, and Update
a Satisfactory ISMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.1.3 Introduction of a Major New Facility or Major Mission Change
Within an Existing Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4.1.4 Changes to Laws Regulations and Directives . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4.2 Detailed Discussion of DOE Required Activities Related to ISMS Continual Evaluation and
the Annual Updating of ISMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4.3 Considerations for Performing Another Phase I or II Verification . . . . . . . . . . . . . . . . . . . 9
4.3.1 Loss of Confidence in the Adequacy of the Existing ISMS . . . . . . . . . . . . . . . . 9
4.3.2 Change of Contractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Section 6
4.4 Aids for Conducting Annual Reviews of an ISMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.5 DOE Requirements for Sustaining ISMS and Conducting Annual Reviews/Approvals . . 13
4.5.1 Assessment/self-assessment of DOE’s Performance . . . . . . . . . . . . . . . . . . . . 14
4.5.2 DOE Oversight of a Contractor’s Integrated Safety Management Implementation
and Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Introduction 5-27-99
DOE G 450.4-1A
INTRODUCTION
PURPOSE. This Guide has two purposes. One purpose is to assist Department of Energy
(DOE) contractors in developing, describing, and implementing an Integrated Safety Management
System (ISMS) in compliance with DOE P 450.4, SAFETY MANAGEMENT SYSTEM
POLICY (the SMS Policy); DOE P 450.5, LINE ENVIRONMENT, SAFETY AND HEALTH
OVERSIGHT; DOE P 450.6, SECRETARIAL POLICY STATEMENT ENVIRONMENT,
SAFETY AND HEALTH; DOE P 411.1, SAFETY MANAGEMENT FUNCTIONS,
RESPONSIBILITIES, AND AUTHORITIES (FRAM); and the following provisions of the
Department of Energy Acquisition Regulation (DEAR):
• 48 Code of Federal Regulations (CFR) 970.5204-2, which requires integration of
environment, safety, and health into work planning and execution;
• 48 CFR 970.5204-78, which deals with laws, regulations, and DOE directives; and
• 48 CFR 970.1001, which requires performance-based contracting.
Attachments 1 through 5 to Volume 1 contain the full text of the Policies and the relevant ISMS
sections of the DEAR.
A second purpose of this Guide is to assist DOE line managers and contracting officers (COs)
who–
• provide ISMS guidance and requirements,
• review and approve ISMS products,
• verify implementation of the ISMS, and
• perform various integrating activities (e.g., planning, budgeting, review, approval, and
oversight) that complement or are required for the ISMS.
DOE responsibilities for these activities are described in the three ISMS-related DEAR clauses
listed above, DOE M 411.1-1A (the FRAM), and the lower-tier Functions, Responsibilities, and
Authorities (FRA) documents.
This Guide does not override, alter, or minimize the requirements of the SMS Policies, the
DEAR, the FRAM, or other DOE regulations and requirements. It is not a prescriptive document
but instead offers flexible guidance that complies with the requirements of the Policies, the law,
and the FRAM. Other practices that meet the intent of this Guide and comply with the
requirements may be used.
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5/27/99 Introduction
DOE G 450.4-1A
ISMS OBJECTIVE. The objective of an ISMS is to incorporate safety into management and
work practices at all levels, addressing all types of work and all types of hazards to ensure safety
for the workers, the public, and the environment. To achieve this objective, DOE has established
guiding principles and core safety management functions. The objectives, principles, and
functions are set forth in the attached Policies and DEAR clauses and are discussed in detail in
this Guide. An effective ISMS must address these principles and functions while considering the
following:
• the planning and performance of all types of potentially hazardous work, including but not
limited to the following: construction, operations, maintenance and decommissioning, as
well as design, conceptual studies, environmental analyses, safety analyses, hazard reduction
analyses, pollution prevention/waste minimization and risk analyses;
Section 7
• all types of hazards, including chemical, occupational, environmental, nuclear, electrical,
transportation, etc.; and
• the identification, analysis, and control of hazards, and the use of feedback for continuous
improvement in defining, planning, and performing work.
In the SMS Policy and this Guide, the term “safety” is used to encompass environment, safety,
and health. Management and workers should understand that safety is an integral part of each
work activity. Accordingly, safety should be a prime consideration in the work practices of all
personnel, including line management at the field office, corporate, and division levels, and
program personnel at all management and working levels.
ISMS PROCESS AND PRODUCTS. The three DEAR clauses specify the following processes
and products in developing and implementing an ISMS, including the following:
• The contractor develops and documents an ISMS in accordance with the requirements in
the DEAR (48 CFR 970.5204-2) and guidance provided by the contracting officer (CO).
The ISMS description allows DOE and the contractor to agree upon a framework for safety
management of contracted work.
• DOE reviews and approves ISMS documentation in accordance with the DEAR [48 CFR
970-5204-2(e)] and the responsibilities specified in the FRAM.
• DOE evaluates satisfactory ISMS implementation in accordance with the FRAM (Section
9.5.2).
• On an annual basis, the contractor reviews and updates for DOE approval its safety
performance objectives, performance measures, and commitments, consistent and in
response to DOE’s program and budget execution guidance and direction [48 CFR
970.5204.2(e)].
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In addition, the FRAM requires DOE to perform numerous ISM actions such as–
• monitoring the proper implementation of controls (Section 9.4.4), and
• performing assessments of their own organizations to identify areas in which continuous
improvements in the safety of DOE operations can be realized (Section 9.6.1.4).
APPLICABILITY. This Guide applies to the activities required of DOE line managers and
contracting officials (referred to as contracting officers, heads of contracting authorities, or field
element managers) in fulfilling their responsibilities, as specified in the ISMS Policies, the DEAR,
and the FRAM.
This Guide also applies to the activities required of DOE contractors in fulfilling their
responsibilities, as specified in the Policies and in the DEAR.
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1 DOE P 450.4, SAFETY MANAGEMENT SYSTEM POLICY, is contained in
Attachment 1.
2 Attachment 5 contains the applicable clauses of the DEAR, 48 CFR Chapter 9.
3 DOE P 411.1, SAFETY MANAGEMENT FUNCTIONS, RESPONSIBILITIES,
AND AUTHORITIES POLICY, is provided in Attachment 4.
DOE G 450.4-1A
CHAPTER I
SMS INTEGRATION AND PRODUCTS
Section 8
DOE is responsible for ensuring that work performed at its sites is conducted efficiently and in a
manner that ensures protection of workers, the public, and the environment. To formalize this
responsibility, DOE issued DOE P 450.4, SAFETY MANAGEMENT SYSTEM POLICY,1 on
October 15, 1996. The SMS Policy specifies a formal, organized process based on key guiding
principles and core functions for ensuring the integration of safety, health, and environmental
considerations into all types of work, at all DOE sites and facilities, for all types of potential
hazards. As a result of the SMS Policy, DOE subsequently issued the related Department of
Energy Acquisition Regulation (48 CFR Chapter 9, the DEAR),2 on June 27, 1997, which, with
regard to integration, requires the following:
• . . . The contractor shall ensure that management of environment, safety and health
(ES&H) functions and activities becomes an integral but visible part of the contractor’s
work planning and execution processes. . . . [48 CFR 970.5204-2(b)]
• . . . the System shall be integrated with the contractor’s business processes for work
planning, budgeting, authorization, execution, and change control. [48 CFR 970.5204-2 (e)]
DOE also issued DOE P 411.1, SAFETY MANAGEMENT FUNCTIONS, RESPONSIBILITIES,
AND AUTHORITIES POLICY, on January 28, 1997, and DOE M 411.1-1A, MANUAL OF
SAFETY MANAGEMENT FUNCTIONS, RESPONSIBILITIES, AND AUTHORITIES (the
FRAM)3 on [date to be determined]. Additionally, DOE P 450.5, LINE ENVIRONMENT, SAFETY
AND HEALTH OVERSIGHT, and DOE P 450.6, SECRETARIAL POLICY STATEMENT
ENVIRONMENT, SAFETY AND HEALTH, were issued to emphasize certain aspects of ISMS.
The DEAR describes ISMS responsibilities for both DOE and contractors, while the FRAM (both
the Headquarters Level 1 FRAM and the lower-tier directives specifying functions,
responsibilities, and authorities, known as “FRAs”) describes responsibilities and authorities for
DOE only.
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Section 1 of this chapter discusses the general nature of integration and Section 2 discusses the
processes and products associated with the development and implementation of an ISMS.
Section 3 of this chapter discusses the concept of tailoring an ISMS.
1. GENERAL ASPECTS OF INTEGRATION
In general, the development and implementation of an ISMS requires an organization to integrate
safety into all aspects of work planning and execution, using the guiding safety principles and core
functions set forth in the SMS Policy. Integration means that all management systems and
programs are designed to fit together to permit safe and efficient performance of work. Safety
should be incorporated as a value into all business and operations systems. Integration is
especially important for programs and activities with conflicting or competing goals or
requirements (e.g., fire protection and criticality safety, or personnel safety and safeguards and
security). Therefore, to achieve an ISMS that satisfies the DEAR, organizations should document
the ISMS policies, programs, procedures, and manuals they plan to use. They should then submit
their plan for DOE review and approval before finally implementing it. These processes will
generate a number of documents, products, and actions that can be used to track and record the
progress and success of the ISMS, as discussed in Section 2 of this chapter.
Section 9
As described in Sections 1.1 through 1.5 below, choices made during the development of an
ISMS are affected by a number of factors. For example, ISMSs can vary significantly among sites
(even for similar activities), among facilities (even at the same site), and among activities (even
within the same facility). Other factors that may affect SMS integration include–
• the relative responsibilities of DOE and contractor personnel;
• business processes, such as budget and resource allocation;
• the type of contract in place;
• the nature of the hazard (i.e., nuclear, chemical, fire, industrial, environmental, and
combinations of these potential hazards); and
• the scope of the threat (local, sitewide, public, environmental, and combinations of these
individuals and sectors) posed by the hazard.
1.1 SMS Integration by Site, Facility, and Activity
In general, operating organizations use corporate and sitewide safety programs (e.g., fire
protection and emergency planning) as well as facility- and activity-specific safety processes.
Some of these programs are established at the site level to address, for example, radiation
protection, environmental protection, industrial hygiene, industrial safety, and emergency
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planning. Other programs, such as those for configuration management and conduct of
operations, are more appropriately specified at the facility or project level. And some processes,
such as quality inspection, or those used for Enhanced Work Planning (EWP), can be specified at
the task level.
All safety control measures, programs, and processes, regardless of the level at which they are
specified, and regardless of whether they are mandatory or voluntary, flow down and must be
implemented at the appropriate work level to achieve adequate safety. Both DOE and the
operating organization should review existing processes and programs to ensure they are
integrated, flow down to the task/activity work level, and adequately address ISMS requirements.
For these reasons, an ISMS must include processes for selecting and applying site and facility
processes or procedures to use in developing work-specific control measures. DOE and its
contractors also use a variety of voluntary safety initiatives that are outside the
contract/regulatory structure. The EWP initiative, for example, can be used for developing ISMS
objectives and expectations at the task/activity level.
Managers and workers at all organizational levels should be involved in developing, maintaining,
and improving the controls that must be applied to work at the task/activity level.
Safety must take top priority in keeping the workplace as free as possible of recognized hazards,
which might endanger workers, the public, or the environment.
Figure 1 illustrates the layered structure that characterizes an ISMS. Each circle represents a
single organizational level; that is, the institution or site level, the facility level, and the activity
level. Individuals at each level of the organization play a role in work and safety planning. As
illustrated in Figure 1, the core safety functions are integrated activities at each level.
• At the facility and activity levels, workers (i.e., operational staffs) are essential in identifying
and implementing controls and performing work.
Section 10
• At the facility level, multiple activities are defined and the work is planned and integrated so
as not to delay, interfere, or hinder other activities. The results of this lower-tier integration
feed back to higher tiers in the line management chain for integration with other programs.
• At the institutional or facility level, the scope of work is defined using input from DOE (via
contracts) and from the lower-level line managers and facility workers who have detailed
knowledge of the work activities.
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Figure 1. An illustration of major interactions between organizational levels for the
five SMS core functions.
Figure 2 shows how sitewide activities overlay the facility, activity, and work for a Hazard
Category 2 facility. Although the SMS Policy is the same for all facilities and activities, the
contractor’s safety control measures are tailored to the site, facility, and activity based on the
hazards and work being performed.
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Figure 2. An illustration (derived from Defense Nuclear Facilities Safety Board Tech-16) of
typical safety management programs and controls at various organizational levels for a
Hazard Category 2 nuclear facility.
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1.2 Integration of DOE and Contractor Roles
Another aspect of integration is the complementary nature of DOE and contractor responsibilities
in ensuring integration of safety. Contractor responsibilities are typically defined in the DEAR
contract requirements and are incorporated in the contract, corporate policies, and manuals.
Application of these documents is outlined in the contractor’s ISMS description.
Although the DEAR specifies some DOE responsibilities, most are described in the FRAM. Each
line, support, oversight, and enforcement organization within DOE is responsible for establishing
a lower-tier FRA document specifying how their functions and responsibilities, as assigned in the
FRAM, are to be properly discharged. The FRAM also provides an overview of the interfaces
between DOE functions and those of operating organizations; that is, Government-Owned,
Contractor-Operated (GOCO) facilities and Government-Owned, Government-Operated
(GOGO) facilities. Such safety management responsibilities include budget management as well
as the use of feedback from oversight and review functions.
1.3 Integration of Safety and Business Processes
Determining budget and resource allocations necessary to provide safe operations must be
integrated with both DOE’s and the contractor’s annual planning and budget cycle. A first step is
to translate missions into work requirements in conjunction with the prioritization of budget and
resources. By accomplishing the two tasks—work analysis and budget formulation—in tandem,
DOE can more accurately estimate the funding required for safety analysis and control of hazards
associated with the task. Both DOE and contractor line managers should take the lead in bringing
safety expertise to bear in support of those programs/activities for which they are responsible [see
DEAR 48 CFR 970.5204-2(b) and (e)]. Integrated safety management should also identify and
communicate any projected vulnerabilities and risks not addressed within the projected budget.
This ensures that DOE is aware of any potential site vulnerabilities and provides an opportunity to
develop and enforce risk management options and strategies, including re-scoping activities, re-
allocating funds and resources to address the vulnerabilities, or identifying the consequences of
proceeding without addressing them.
Section 11
1.4 Integration by Type of Risk and Hazard
Integration allows for effective and efficient management of risk to workers, the environment, and
the public. It is DOE line management’s responsibility to ensure that contractors–
• develop and effectively implement an ISMS tailored to the risk of the work and the
associated hazards and
• develop and effectively integrate their safety management systems with the business and
operational systems throughout their organizations.
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The integration process must also address all hazards and the possible risks these hazards may
present to workers, the public, and the environment. Individuals responsible for engineering the
processes (e.g., weapons assembly and disassembly, nuclear material fabrication and stabilization,
criticality experiments, waste storage, hazardous waste cleanup, routine maintenance, pollution
prevention, and waste minimization) should work with multidisciplinary teams who have direct
responsibility for analyzing hazards, identifying control measures derived from that analysis, and
ensuring those measures are effective. Similarly, individuals responsible for operations should
have direct responsibility for the safety of those operations and should be given the resources to
implement the necessary controls.
1.4.1 Integration of Risk (Worker, Public, and the Environment)
Systems for worker safety, industrial hygiene, medical services, radiation worker
protection, safeguards and security, emergency response, emissions control, waste
management, public safety, and environmental protection perform more effectively and
efficiently when they are integrated. For that reason, managers responsible for individual
systems should know where each of their processes interfaces with a process owned by
another organization. Responsible managers should then communicate routinely with
interfacing managers to assess the efficiency and effectiveness of the process and
communicate immediately whenever changes occur that have an impact on one or more
interfaces.
An ISMS provides the structure by which specific activities can be carried out by different
organizations while adopting a uniform approach to protecting the workers, the public,
and the environment. At the same time, an ISMS allows an organization the flexibility to
adapt and improve systems to its needs, priorities, and changing mission and environment
without jeopardizing the needs, priorities, and missions of other, interfacing organizations.
Worker Safety
When worker safety is managed as a vital and valued part of an integrated safety
management system, both managers and workers gain ownership in the process. As a
result, work can be conducted safely and work processes can be continuously
improved. To be successful, however, a viable worker safety system requires
commitment from managers and meaningful involvement of workers. Meaningful
worker involvement requires each and every employee in an organization to be held
accountable for his or her safety performance.
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Meaningful management commitment to worker safety requires the following:
C providing adequate resources for risk management;
C training workers how to work safely;
C ensuring compliance with all applicable requirements and regulations;
Section 12
C ensuring accountability for safety performance;
C soliciting worker input regarding workplace hazards and selection of appropriate
controls;
• identifying existing and potential workplace hazards and evaluating the risk of
associated worker injury or illness;
• encouraging worker responsibility to demonstrate a strong, questioning attitude
regarding work and the hazards associated with the work;
• ensuring strict compliance with precautions, limitations, requirements, and
constraints of work control documents, including work site conditions;
• empowering workers to exercise their Stop Work authority;
• communicating risk with the worker;
• implementing a process to ensure that all identified hazards are managed through
a process of prevention/mitigation or control;
• selecting hazard controls based on the following hierarchy:
- engineering controls,
- work practices and administrative procedures, and
- personal protective equipment;
• identifying Occupational Safety and Health Standards; and
• implementing radiological protection policy and practices based on the precept
that radiological exposures for workers should be kept as low as reasonably
achievable (ALARA).
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4 See DOE STD-1120, Integration of Safety and Health into Facility Disposition
Activities and DOE-EM-STD-5502, Hazard Baseline Documentation.
DOE G 450.4-1A
Public Safety
Integrating public safety into operations requires increased and intentional
management awareness and commitment. Work planning must include the
consideration of its possible impact on public safety. Every impact that is identified
must be managed as a hazard to worker safety would be managed, and subjected to
the same responsibility and accountability—as part of an integrated safety management
system.
Public protection is ensured via rigorous application of the ISMS core functions and
principles. The cornerstone of that effort is a thorough understanding of the hazards
attained by means of a comprehensive safety analysis program and the implementation
of robust control measures. DOE provides considerable guidance for the analysis and
evaluation of all types of hazards through its requirements for safety analysis reports
(SARs) for nuclear facilities and operations or their equivalents4 for other types of
facilities and operations (e.g., chemical and industrial activities). Although DOE-STD-
1120 is specifically written for disposition activities, it provides guidance for all types
of hazards and the methodology is generally applicable to other parts of the facility life
cycle.
Environmental Protection
The following techniques and methods for dealing with environmental risks are
consistent with the guiding principles and core functions to be addressed in an ISMS.
Threats to the environment are generally addressed through environmental
assessments (EAs) or environmental impact statements (EISs), which are required by
NEPA (National Environmental Protection Act, 10 CFR 1021).
In addition, environmental management systems (EMSs) used by the Federal
government should be integrated with the ISMS (see Section 3 of DOE STD-1120).
An EMS is that part of the overall management system that includes organizational
structure, planning activities, responsibilities, practices, procedures, processes, and
resources for developing, implementing, achieving, reviewing, and maintaining the
environmental policy. A discussion of EMSs is provided in DOE/EH-0573,
Environmental Management Systems Primer for Federal Facilities.
Section 13
An EMS provides the structure by which specific activities can be carried out
efficiently and in a manner consistent with key organizational goals; an EMS also
allows an organization the flexibility to adapt the system to its needs and priorities.
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The EMS approach has its genesis in the same movement that created the “quality
management” systems traditionally applied to manufacturing. The two predominant
EMS documents are the Code of Environmental Management Principles for Federal
Agencies (CEMP) and ISO 14001.
CEMP was developed by the Environmental Protection Agency (EPA) in response to
Executive Order 12856, Federal Compliance with Right-to-Know Laws and Pollution
Prevention Requirements, signed on August 3, 1993. EPA patterned the CEMP on
the common critical elements of a comprehensive management system tailored to the
environmental activities of an organization (i.e., an EMS). CEMP uses a construct of
five broad principles and underlying performance objectives as the basis for Federal
agencies to move toward responsible environmental management. CEMP principles
help ensure environmental performance that is proactive, flexible, cost-effective,
integrated, and sustainable.
ISO 14001, developed by the International Organization for Standardization, provides
a comparable EMS construct that is being implemented throughout the world. The
guiding principles and core functions of an ISMS correspond to the elements of an
EMS. Thus, an effective ISMS will address the environmental aspects of the safe
completion of mission.
DOE is responsible for transitioning facilities from operational status to deactivation and
eventual dismantlement or reuse. The characterization of hazards from residuals in such
facilities and the establishment of controls to maintain safety during the interim must
account for DOE responsibilities under the Atomic Energy Act. However, the controls
should also be compatible with the subsequent transition to regulation by EPA and the
States during the final disposition of facilities under the Comprehensive Environmental
Response, Compensation, and Liability Act (CERCLA), the Clean Water Act (CWA), the
Clean Air Act (CAA), and the Resource Conservation and Recovery Act (RCRA)
(e.g., decommissioning of the plutonium concentration facility, 233-S, at Hanford). DOE-
STD-1120 provides guidance for such disposition activities.
State, local, and Federal government permits and the controls to implement them (e.g.,
CERCLA, CAA, and RCRA permits) need to be included in the ISMS.
1.4.2 Hazard Types
An ISMS should have similar and consistent processes for dealing with different types of
hazards; that is, nuclear, chemical, and industrial hazards, and natural disasters. Such
processes include analysis, development of technical or administrative controls, hazard
avoidance and prevention, and implementation of any mitigating measures. For example,
permits (both internal and external) issued by different groups at the activity level need to
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be integrated to preclude duplication of effort and to ensure protection of the worker, the
public, and the environment. Further, for processes involving multiple types of hazards,
consideration should be given to the use of worker/management teams with a variety of
expertise to ensure that each type of hazard receives informed consideration. EWP can be
used to accomplish this integration.
Section 14
1.4.3 Integration Responsibility
Everyone has a role in integrating safety on site! Line management is responsible and
accountable for safety, safety management, and the integration of safety into business and
operations at a site. Line management is responsible for appropriate use of ES&H in
performance of safety assessment tasks. Line management translates mission into work,
sets clear and prioritized expectations, directs the work, and bears accountability for the
results.
Workers are responsible for participating in the safety management process to the level of
their responsibility and accountability for performing work safely. Depending on the level
of responsibility, each worker needs to ask, “How do I know safety has been integrated
into my work?” and “How do my activities contribute to safety?”
Line management directs work and helps workers translate missions into work, set
expectations, prioritize tasks, identify preliminary hazards to determine resource allocation
and priority assignment, and develop program plans that outline resources, priorities, and
tasks balanced against risks. Workers, on the other hand, perform work and should
question whether their work is defined clearly enough to work safely. This is
accomplished through stand-up meetings with supervisors, practical training, feedback,
and pre-job briefings.
1.5 Integration by Phase of Facility Life Cycle
The five core functions (see Table 1 in Chapter II) of the integrated safety management process
can be used at any stage of the facility life cycle (see Figure 3). The exact nature of the activity
changes as the safety processes are integrated–
• first, with the conceptual design, preliminary design, and final design activities;
• second, with the engineering design and development activities;
• third, with the more traditional integrated safety management activities associated with the
physical plant during the construction and operational phases; and
• finally, with the activities to be performed during facility disposition.
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The seven guiding principles of integrated safety management (see Table 1 in Chapter II) are as
applicable to controlling conceptual design as to controlling facility operations and facility
disposition. Early implementation ensures that safety is integrated into the design process and
that operational safety issues are addressed early enough to affect the design. Addressing safety
measures early in the process permits cost-effective solutions to be implemented and prevents the
use of inappropriate and overly costly controls on hazards that can be reduced or eliminated. The
ISMS follows the same basic approach during all phases of facility disposition (deactivation,
decommissioning, and long-term surveillance and monitoring). DOE-STD-1120-98 describes the
application of ISMS to all facility disposition activities.
2. ISMS DEVELOPMENT AND IMPLEMENTATION PROCESSES AND
PRODUCTS
DOE and the contractor should follow the steps outlined in the following sections to develop,
review, approve, implement, and monitor an ISMS that is fully integrated with the work.
Additional guidance on these development and implementation steps is provided in Chapter III
and in Appendixes D, E, and F.
2.1 Develop and Document the ISMS in Accordance with Requirements in the DEAR
Section 15
The process for developing and documenting an ISMS is specified in the DEAR, 48 CFR
970.5204. It includes the following provisions:
• Each contractor is to manage and perform work in accordance with a documented ISMS
that fulfills all conditions in 48 CFR 970.5204-2(b) and (c) at a minimum. Paragraph (b)
of the clause describes the seven guiding principles of the SMS Policy. Paragraph (c) also
lists the five core functions.
• Each contractor is to submit its ISMS documentation of to the CO for review and
approval. The CO then establishes dates for submittal, discussions, and revisions to the
SMS [per 48 CFR 970.5204-2(e)].
• The contractor-integrated SMS documentation is to describe how the contractor will
perform the five core functions using the seven guiding principles [48 CFR 970.5204-
2(c)]. In addition, the ISMS documentation is to describe how the contractor will
establish, document, and implement safety performance objectives, performance measures,
and commitments in response to DOE program and budget execution guidance while
maintaining the integrity of the ISMS.
• The ISMS documentation shall also describe how the contractor will measure system
effectiveness [48 CFR 970.5204-2(d)].
• The SMS is to be integrated with the contractor’s business processes for work planning,
budgeting, authorization, execution, and change control [48 CFR 970.5204-2(e)].
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Chapter III, Section 3.2, provides guidance that may be helpful in complying with these
requirements.
The DEAR [48 CFR 970.5204-2(e)] also requires the contract to include safety performance
objectives and measures, which should cover both sitewide parameters (such as injury-caused lost
days of work), specific program measurements (such as SAR approval), and ES&H priorities
specific to the work to be accomplished. The DEAR also requires that the contractor measure the
performance of the ISMS. Because of the potentially broad application of performance
measurement and the opportunity to share the results across programs and at all levels of
management, the development of performance objectives and measures is an important integration
activity.
2.2 Review and Approve the ISMS as Required by the DEAR and in Accordance with
DOE Responsibilities in the FRAM
DOE personnel must review and approve ISMSs in accordance with the DEAR [48 CFR
970.5204-2(e)] and the FRAM. The process for implementing review and approval is discussed
in Chapter III, Section 4.0, and in Appendix E. Additionally, the Office of the Deputy Assistant
Secretary, Oversight (EH-2), performs oversight of DOE safety management functions. The
FRAM is organized in accordance with the Policy and addresses DOE responsibilities and
authorities for each of the five core functions.
2.3 Evaluate the ISMS Implementation
The contractor should ensure that its approved ISMS description has been implemented. This is
done initially with the CO-implemented review and approval. Additional ISMS reviews are done
in accordance with DOE P 450.5. DOE evaluates implementation of the ISMS in accordance
with the DEAR and the FRAM. This evaluation is an effective process for ensuring the
contractor’s SMS is integrated and working as described in the ISMS documentation.
2.4 Monitoring and Annual Update of the ISMS in Accordance with Requirements in
the DEAR
The DEAR requires the following:
Section 16
On an annual basis, the contractor shall review and update, for DOE approval,
its safety performance objectives, performance measures, and commitments
consistent with and in response to DOE’s program and budget execution
guidance and direction [48 CFR 970.5204.2(e)].
Work processes and organizational safety management performance should be continuously
measured and evaluated to ensure that line management is aware of the contractor’s compliance
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5 DOE P 450.5, LINE ENVIRONMENT, SAFETY AND HEALTH OVERSIGHT,
provides key elements of the line environment, safety and health (ES&H) oversight
process. The full text of this Policy is provided in Attachment 2.
DOE G 450.4-1A
with the documented SMS5. Accordingly, DOE and contractor organizations perform
management and independent assessments using quantitative and/or qualitative information
obtained from a variety of sources (e.g., in-process monitoring, performance indicators,
occurrence reports, trending, statistical analysis, management assessments, independent
assessments, and workers, customers, suppliers, regulators, and stakeholders). Because such
evaluations are conducted at all organizational levels, they contribute to safety management
integration. Improvement actions identified are shared with similar organizations and are tracked
throughout implementation to determine whether they are yielding the anticipated improvements.
Evaluation reports, which document the process followed, the results, and measurements
indicating the success of the improvements, are part of the ISMS.
3. TAILORING THE ISMS
Because work can range in complexity and hazard potential from high-hazard operations in major
facilities to much simpler tasks, such as replacement of a contaminated component, DOE safety
management directives are structured to address a variety of hazardous operations. In this
context, tailoring is directed principally at developing safety controls fitted to the hazards and the
work. Through tailoring, existing guidance and safety management processes can be selectively
applied to planned work activities to meet applicable, enforceable requirements while adequately
protecting health, safety, and the environment.
The DEAR environment, safety, and health clause [48 CFR 970.5204-2(b)(6)] and the SMS
Policy state explicitly that administrative and engineering controls to prevent and mitigate hazards
shall be tailored to the work and associated hazards. To meet this requirement, DOE and
contractor personnel at all levels should not only tailor their ISMSs, but should also evaluate the
effectiveness of their work management systems to continuously improve system performance.
Work management systems must deal effectively with a full spectrum of work types and work
activities. They must allow flexibility in planning, analysis, and work preparation, which, in turn,
includes tailoring the work and hazard controls to the work at hand. As a result, a successful
ISMS should ensure high-quality work and compliance with predetermined performance
expectations, while continuously ensuring that work is conducted in an environmentally sound,
safe, and healthy way.
DOE G 450.3-3, TAILORING FOR INTEGRATED SAFETY MANAGEMENT
APPLICATIONS, provides guidance for tailoring an ISMS and its core functions.
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Section 17
6 Chapter II contains general discussions of the Core Functions and Guiding Principles. Chapter
III (in parentheses) provides review considerations regarding implementation of the Core
Functions and Guiding Principles in an ISMS.
DOE G 450.4-1A
CHAPTER II
ISMS CORE FUNCTIONS AND GUIDING PRINCIPLES
This chapter describes the seven guiding principles and five core functions set forth in the SMS
Policy (DOE P 450.4) and DEAR clauses. Attachments 1 and 5 contain the full text of the Policy
and DEAR SMS clauses.
The three guiding principles that relate to all core functions are discussed first. The remaining five
sections in this chapter correspond to each of the five core functions and include discussions of
other guiding principles that apply (see Table 1 below).
Table 1. Matrix Showing How and Where Core Functions and Guiding Principles are
Addressed in this Guide
Core Functions
[See 48 CFR 970.5204-2(c).]
Guiding Principles
[See 48 CFR 970.5204-2(b).]
Chapter and Section
Number
- 1. Line Management Responsibility II.1 (III.3.6)6
- 2. Clear Roles and Responsibilities II.1 (III.3.6)
- 3. Competence per Responsibilities II.1 (III.3.7)
1. Define Scope of Work 4. Balanced Priorities II.2 (III.2.1.1)
2. Analyze Hazards - II.3 (III.3.1.1)
3. Develop and Implement
Controls
5. Identification of Safety Standards
6. Tailor Hazard Controls to Work
II.4 (III.3.1.2)
4. Perform Work 7. Operations Authorization II.5 (III.3.1.3)
5. Feedback and
Improvement
- II.6 (III.3.1.4)
Figure 3 illustrates the conceptual relationship among the core safety management functions.
However, these functions are not independent, sequential functions but instead, a linked,
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Figure 3. Relationship of the SMS Core Functions.
interdependent collection of functions that often occur at the same time. The output of each
function can affect the results of each of the other functions and, potentially, the whole system.
Work planning, for example, affects multiple functions several times before a plan is executed.
For instance, by identifying and eliminating hazards during work planning, an organization can
reduce the potential for related accidents later. During a Pollution Prevention Opportunity
Assessment, options can be identified to reduce or eliminate the use of a toxic chemical, thereby
minimizing a hazard to workers and the environment. Similarly, assessment and feedback
conducted at any time during the performance of one function can and should affect future
planning.
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Generally, for complex sites or facilities, the five functions are reiterated, with the exchange of
information among participants progressing from a broad overview to detailed task descriptions.
The reader of this Guide should, therefore, consider the core safety management functions as an
integrated whole; however, for ease of presentation, the functions are discussed separately in this
chapter. It is important to recognize the iterative character of ISMS functions and the need to
integrate specific activities within the functions. An activity like training, for example, may be
necessarily addressed in all five core functions.
1. GUIDING PRINCIPLES 1, 2, AND 3
The following three guiding principles relate to responsibilities intrinsic in all five core functions
and are therefore addressed here:
Section 18
• Line Management Responsibility for Safety,
• Clear Roles and Responsibilities, and
• Competence Commensurate with Responsibilities.
These interrelated guiding principles help ensure the management structure has personnel who
focus on safe accomplishment of mission, understand their assignments, and can carry out the
core safety management functions correctly and efficiently.
These principles are dependent upon management commitment and employee involvement.
Management commitment is demonstrated by the documented ISMS and policy statements that
are communicated throughout the organization, managers’ accountability for safety performance,
and the visible presence of managers addressing safety issues. Management commitment is also
demonstrated by fostering employee involvement in development and implementation of the
ISMS, and emphasizing the importance of individual accountability for performing work safely.
Employees/workers should be actively and continually involved in the development and
deployment of the ISM processes that execute the ISM function. As individuals and as work
teams, employees/workers actively participate in the activities of the ISM processes that address
workplace safety, public safety, and environmental protection. Employees/workers continually
examine the ISM management processes used to conduct their individual work efforts for
continual improvement and actively pursue these improvements with contractor management.
Individual accountability for performing work safely is emphasized.
To be used effectively, these principles are dependent upon management commitment and
employee involvement. Management commitment can be demonstrated by the following actions:
• Management communicates the documented ISMS and policy statements throughout the
organization.
• Managers are held accountable for safety performance.
• Managers are visibly present, addressing safety issues.
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• Managers invite and encourage employees at all levels to participate in development and
implementation of the ISMS.
• Managers emphasize the importance of individual accountability for performing work
safely.
The ultimate responsibility and accountability for ensuring adequate protection in the operation of
DOE facilities, while meeting mission requirements, rests with DOE line management, as
described in this section. This principle relies upon a chain of responsibility that extends from the
Secretary, through DOE line management and COs, to contractor management and workers:
• DOE, as described in the FRAM, assigns safety responsibility and authority to DOE and
contractor line management.
• DOE, as described in the FRAM, assigns safety support responsibilities to organizations
outside of line management.
• DOE and contractor line managers are responsible for integrating safety into work.
• DOE and contractor line managers are responsible for ensuring competence of their
workforces and line managers.
1.1 DOE Responsibilities
The FRAM establishes the responsibilities for managing those functions that are fundamental to
safety management and that need to be performed consistently throughout the Department. In
accordance with the first guiding principle, Line Management Responsibility for Safety, the
FRAM specifies DOE safety management functions with clear lines of responsibility and authority
that are necessary to–
Section 19
• define essential safety management functions;
• ensure compliance with legal and contractual requirements; and
• implement the standards necessary to provide reasonable assurance that workers, the
public, and the environment are adequately protected.
Line management includes any management level within the line organization that is responsible
and accountable for directing and conducting work. Accordingly, line managers (i.e., Secretarial
Programmatic Officers and Field Managers) are responsible for ensuring operational safety and
ES&H compliance with requirements established by contract terms and conditions. It is
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recognized that these responsibilities include the identification and use of ES&H professionals in
performance of some tasks important to safety.
The FRAM is a corporate-level directive. As such, the FRAM addresses functions,
responsibilities, and authorities for DOE organizations responsible for overall direction of
integrated safety for all DOE operations and facilities. The FRAM also describes roles and
responsibilities for setting Departmental direction, a step that must take place before
implementation of the safety management functions, plans, mission statements, budget resource
allocation, and the technical competence qualifications required of staff.
Implementation details are addressed in lower-tier FRA documents, which are required by the
FRAM Policy, DOE P 411.1, for each line, support, oversight, and enforcement organization
within DOE. These lower-tier FRA documents specify the functions to be performed and who
has the responsibility and authority for performing those functions.
The second guiding principle, Clear Roles and Responsibilities, builds upon the first by stating
the following:
Clear and unambiguous lines of authority and responsibility for ensuring safety
shall be established and maintained at all organizational levels within the
Department and its contractors.
The FRAM establishes a continuous line of authority from the Secretary to the DOE interface
with contractors by defining DOE roles and responsibilities for Headquarters and field element
line management. The FRAM addresses the second guiding principle, Clear Roles and
Responsibilities, as follows:
• clearly delineate management and safety responsibilities for approving the contractor’s
ISMS and other binding agreements that implement the ISMS;
• clarify the roles, responsibilities, lines of authority, and delegations between Headquarters
and field organizations;
• define functional relationships and responsibilities among DOE line, support, oversight,
and enforcement organizations; and
• address the coordination of line management direction from multiple program offices at a
single site.
The FRAM also addresses the third guiding principle, Competence Commensurate with
Responsibilities, by assigning each DOE element the responsibility for ensuring that its employees
are qualified to perform their assigned functions. The Assistant Secretary for Management and
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Administration (MA-1) is assigned responsibility for assisting DOE line managers in recruiting
and retaining highly qualified technical personnel. In addition to the FRAM, other DOE directives
provide direction for training and qualifying personnel; some are listed below:
Section 20
• DOE O 360.1, TRAINING, provides requirements for establishing, implementing,
documenting, and evaluating training programs for Federal employees.
• DOE O 541.1, APPOINTMENT OF CONTRACTING OFFICERS AND
CONTRACTING OFFICER REPRESENTATIVES, specifies qualifications for contract
officers.
• DOE O 414.1, QUALITY ASSURANCE, establishes quality assurance (QA) objectives
and requirements.
The DOE Core Technical Group (CTG) has been established to support and supplement line
management as needed for special issues or projects. This group consists of technical experts
who may be used by DOE line organizations.
1.2 Contractor Responsibilities
In accordance with the first guiding principle, Line Management Responsibility for Safety,
contractor line management is responsible for ensuring that work is performed safely, in a manner
that ensures adequate protection for employees, the public, and the environment. Line
management includes those contractor and subcontractor employees managing or supervising
employees performing work.
The second guiding principle, Clear Roles and Responsibilities, builds upon the first by stating–
Clear and unambiguous lines of authority and responsibility for ensuring safety
shall be established and maintained at all organizational levels within the
Department and its contractors.
The DOE Quality Assurance rule (10 CFR 830.120) applies to contractors operating DOE
nuclear facilities. In addition, DOE O 414.1 is a contractual requirement for many DOE
contractors. Both the CFR and the Order contain specific requirements for documenting the
organizational structure, functional responsibilities, levels of authority, and interfaces for those
managing, performing, and assessing the work. These details may be provided by reference to the
contract, regulations, and other contractor-specific documents.
The contractor’s description of its ISMS organization should clearly define roles and
responsibilities by specifying how contractor functions are to be carried out and identifying who
has the responsibility and authority to carry out those functions. Note that the organizational
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description in the ISMS should not be so detailed that minor organizational or personnel changes
would require it to be revised.
The organizational description of contractor responsibilities should clearly demonstrate that line
management has responsibility for safety. In addition, the description should indicate how
responsibilities flow from the contractor’s senior management to the worker. Just as with DOE,
the contractor’s organization should emphasize the flowdown of safety responsibilities through
the chain of line management to the worker. In addition, the description should address
contractor flowdown to subcontractors and suppliers, which is required by DEAR 970.5204-2, as
follows.
Contractors are responsible for ensuring subcontractors are held accountable for ES&H
requirements by–
• clearly specifying ES&H requirements pertinent to the work scope in the request for
proposals;
• specifying ES&H requirements in the contract language;
• providing daily oversight of the subcontractor’s performance of work by a subcontract
technical representative;
• ensuring that safety and health representatives oversee the work site;
• providing site-specific training to subcontractors; and
Section 21
• ensuring that safety professionals review and approve all safety plans and hazard
communication programs before the start of any project.
Depending on the complexity and hazards associated with the work, the
contractor may require that the subcontractor submit a Safety Management
System for the contractor’s review and approval.
In addition to requiring clear lines of responsibility and authority [DEAR 970.5204-2(b)(2)],
DEAR 970.5204-2(b)(3) requires the contractor to ensure personnel possess the experience,
knowledge, skills, and abilities necessary to discharge their responsibilities. Therefore, the
contractor’s ISMS description should address the third guiding principle, Competence
Commensurate with Responsibilities, by identifying the qualifications required for specific
contractor positions.
Federal Acquisition Regulation (FAR) 15.605 and 41 United States Code (U.S.C.) 253a require
that “evaluation factors” be used in selecting DOE contractors. FAR 15.605 also cites
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management capability and personnel qualifications as factors that must be evaluated.
Accordingly, contractor management determines the basis for selecting individual qualifications
for specific position/job responsibilities. Qualifications and capabilities are provided via
position/job descriptions, resumes of key personnel, or other, similar descriptions.
The following directives contain information for ensuring that personnel have the necessary
qualifications:
• DOE 5480.20A, PERSONNEL SELECTION, QUALIFICATION, AND TRAINING
REQUIREMENTS FOR DOE NUCLEAR FACILITIES;
• DOE O 440.1A, WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL
AND CONTRACTOR EMPLOYEES; and
• DOE O 414.1/10 CFR Part 830.120, QUALITY ASSURANCE.
2. CORE FUNCTION 1, DEFINE SCOPE OF WORK, AND GUIDING
PRINCIPLE 4, BALANCED PRIORITIES
DOE and the contractor identify and prioritize work and allocate resources. The contractor’s role
in this core function is generally to translate broad missions into specific work packages. DOE
provides performance expectations by strategic plans, goals, and objectives, and through program
execution guidance.
A well-defined scope of work7 is critical to the success of an SMS because–
• it sets the stage for the scope and depth of hazards identification/analysis,
• it is the foundation for the budget formulation/allocation process, and
• it is the primary factor in establishing expectations and accountability.
A fundamental objective of Core Function 1, Define the Scope of Work, is to identify the scope,
schedule, and costs of activities necessary to achieve DOE missions and expectations in a safe and
environmentally sound manner.
2.1 Describing the Work
Work planning begins the integration of all systems pertinent and necessary to a process,
operation, or task. The responsible manager is accountable for understanding as completely as
possible the work to be done through every phase of the work cycle: (l) inception,
(2) development and planning, (3) work conduct, and (4) shutdown.
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Section 22
To fulfill its operational responsibilities, line management must first determine the work to be
performed. To do that, DOE and contractor line management organizations should establish
formal processes for translating DOE mission statements into a scope of work. These processes
should be used to establish expectations for satisfactorily accomplishing the work, prioritizing
tasks, and allocating resources. DEAR 970.5204-2(b)(4) requires resources to be effectively
allocated to address ES&H, programmatic, and operational considerations to ensure that DOE
attends to its most significant hazards first, in a cost-effective manner. Therefore, when
translating the mission into a meaningful definition of the work, DOE and contractor line
management, including the Cognizant Secretarial Officer (CSO), must prioritize resources to
ensure that work and safety are integrated, and that sufficient resources are available to conduct
the work safely.
Each field office is expected to develop appropriate work plans, delineating scope, schedule, and
funding allocations for each fiscal year. These plans should reflect the CSO mission assignments
to the field and the mission in terms of work by facilities, projects, and programs (FRAM 9.2.1).
The plans should also be consistent with–
• the DOE budget formulation process;
• DOE O 130.1, BUDGET FORMULATION; and
• the annual budget, prepared by the Field Element Manager (FEM), and his or her
contractors.
At the Department or program level, work is generally defined in terms of broad mission
objectives, major projects, key milestones, etc. At this level, DOE performance expectations
(e.g., cost, safety, quality, pollution prevention, schedules, etc.) address both the work processes
and the work product and are described in DOE strategic plans, goals, and objectives and in the
contract. (Section 9.1 of the FRAM describes DOE’s development of strategic plans.)
Below the Department or program level, DOE and its contractor organizations should establish a
hierarchy of work planning processes so that the plan at each successively lower tier reflects an
increasingly detailed description of the work to be performed. In this manner, broad DOE
mission objectives are eventually translated into discrete tasks for contractor personnel to
complete. DOE renders these descriptions into a formal scope of work through a variety of work
authorizing means, including the following examples: program execution guidance (PEG)
documents, the Albuquerque Workload Planning Guide (AWLPG), the Nuclear Weapons
Production and Planning Directive (P&PD), the Office of Environmental Management (EM)
Accelerated Cleanup: Paths to Closure, and project data sheets.
Section 3.1 of DOE STD 1120 illustrates the work planning process down to the level of detail
for a specific task or activity.
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2.2 Determining the Level of Detail
It is extremely important for DOE and its contractors to formally establish and clearly define the
work to be performed, the priority assigned, and the expectations for completion. The level of
detail required in a given scope of work should be commensurate with the importance of the
work, its complexity, and the potential risk of the associated hazards.
Section 23
In some cases, the level of detail contained within the contract scope of work may be adequate for
both parties to clearly understand what is to be performed. In other cases, such as a management
and operating contract for a large DOE site, the scope of work stated in the contract may be
expressed in broad, general terms. Whatever the case, the work scope should include those
activities (such as fire protection, radiation protection, training, etc.) that are necessary to control
hazards associated with the work.
If the scope of work is highly sensitive to changes in mission or annual budgets, it may be
necessary to adopt a more formal way to clarify the statement of work. For research and
development work conducted at a laboratory, for example, the scope of work may be simple: to
conduct certain experiments and to report on the technical progress or results. But if additional
detail is necessary, it can be provided through one or more documents formally required by the
contract, such as the annual operating plan (AOP), project execution plan, implementation plan,
award fee plan, accelerated cleanup, performance-based incentive, or activity description sheet
(ADS). DOE O 430.1A, LIFE-CYCLE ASSET MANAGEMENT, establishes requirements for
planning and planning approvals. Planning activities for decommissioning projects should be
consistent with DOE and EPA memorandums of agreement.
2.3 Establishing Expectations
Internally, each contractor organization should have one or more methods for establishing
expectations for satisfactorily defining work, accomplishing work, prioritizing tasks, and
allocating resources. Such methods may include contractor project management system(s);
site/facility/activity operational plans and budgets; work packages, job plans, and special work
permits; and project management plans and work plans, which can include objectives, costs, and
methods. The use of multidisciplinary teams to conduct preliminary hazard analysis and develop
hazard controls can enhance the contractor’s ability to define expectations clearly. Again, the
formality required may depend upon the amount of work, its complexity, and the hazards. For
complex, hazardous activities, a detailed work plan may be warranted, using inputs from
operational staff who follow written procedures that require verbatim compliance. For low-
hazard, simple activities, the method for establishing expectations may be much less formal; for
example, simple verbal instructions provided by a supervisor to a worker may suffice for
establishing a clear understanding of the work to be performed and how safety should be
integrated with that work.
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2.4 Worker Participation in Work Planning
Worker input should be integrated into planning activities. Methods for accomplishing this
integration include (1) involving workers early in the planning process before work tasks are
selected and assigned, (2) involving workers directly in the preparation and review of planning
documentation, and (3) ensuring planners receive input from workers on proposed work methods,
hazards, and controls. The benefits from these activities typically are improved worker morale,
reduction in unknowns such as work conditions or hazards that impact planning effectiveness, and
increased potential cost savings from improved work planning.
Section 24
In developing an ISMS, DOE and the contractor should consider approaches for worker
involvement that have been defined as a part of the DOE Voluntary Protection Program (VPP),
Enhanced Work Planning (EWP), and Behavior Based Safety (BBS). More information on EWP
can be found on the EWP Web site at http://tis-nt.eh.doe.gov/WPPHM/ewp/ewp2.htm.
Additional information on VPP may be found on the DOE EH web site at
http://www.tis.eh.doe.gov/. It is important to distinguish between DOE and other regulatory
ES&H requirements and elective ES&H programs, such as ISO 14001, DOE-VPP, the Chemical
Manufacturer’s Association’s Responsible Care, and EPA’s Project Xcel, which are available to
DOE contractors who choose to go beyond compliance in environmental and/or worker safety
and health management. These elective programs, consisting of management systems for
preventing and controlling occupational and environmental hazards, augment ES&H protection at
the site beyond DOE requirements.
The responsible manager is accountable for communicating the parameters of the work to the
workers involved. Successful planning, which happens only when managers and workers plan the
work together, can efficiently and economically change work to eliminate or control hazards.
Some examples of actions that managers may take to promote worker involvement in planning
include the following:
C Define and incorporate into written procedures, mechanisms for incorporating worker
involvement and input to the work planning processes.
C Involve workers early in the planning process.
C Involve workers directly in the preparation and review of planning documentation and job
hazard analysis, and ensure that planners incorporate input from workers on proposed
work methods, hazards, and controls.
C Hold line managers accountable for including workers in the work planning process.
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C Obtain information from other sites where management/worker trust has been successfully
addressed.
C Incorporate improved management/worker relationships into the supervisory process
using trust-building exercises and other behavioral change approaches.
C Develop, publish, and make visible work-planning-related performance indicators that the
workers can directly affect.
C Obtain union buy-in for the worker involvement process, wherever possible.
C Provide training for supervisors, managers, and work planners regarding effective use of
worker input.
C Establish safety committees.
C Perform job hazard analyses.
C Walk around with management.
Worker safety is addressed in 29 CFR 1910, 29 CFR 1926,10 CFR 835, and DOE O 440.1A.
The Department’s Voluntary Protection Program (DOE-VPP) is available to contractors seeking
recognition for excellence in safety and health management.
2.5 Providing for Integration
The ISMS should integrate environment, safety, and health into the contractor’s business
processes for work planning, budgeting, authorization, execution, and change control. This
requires integration within each line organization and integration among the different
organizational elements (e.g., legal, procurement, business administration, engineering, facility and
laboratory management, etc.).
Section 25
Consistent with the guiding principles, some formal document should exist to establish clear lines
of authority within each organization for defining the scope of work, including approval of
subsequent changes. For contractors, this documentation would typically be a combination of
company-level policies, charters established for organizational elements, and position descriptions.
For DOE, the FRAM and the lower-tier FRA documents are the formal documentation that
establishes clear lines of authority.
In addition, a single work permit that replaces several permits (i.e., radiological, confined space,
hot work, etc.) can be used to ensure that integration flows down to the first-line supervisors and
workers. This single document should include all hazard information and controls required by the
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individual permits while providing all information to the first-line supervisor and workers in a
single document. Figure 4a illustrates the general concept of developing ES&H controls for
various hazards and integrating them at the activity level.
2.6 Establishing Priorities
Protecting the public, workers, and the environment is a top priority whenever the Department
plans and performs work. Critical to this objective is providing adequate resources and ensuring
that those resources are effectively allocated. Each organizational level (i.e., DOE Headquarters,
DOE field element, contractor) should, therefore, establish a method for ensuring a proper
balance among competing priorities of the organization (e.g., budget, schedule, safety, quality).
To do this, organizations should establish a process for reconciling internal and external conflicts
and imposing change control. In many cases, support activities, such as fire protection, radiation
protection, training, etc., must be integrated into the work scopes for programs those activities
support. Typically, a senior management review committee or council within DOE or the
contractor organization may be established to resolve conflicts, establish priorities, and ensure a
balance in resource allocation. In addition to Guiding Principle 4, Balanced Priorities, which
demonstrates the Department’s focus on prioritization, DEAR 970.5204-2(b)(4) provides
guidance for balancing priorities, as does DOE-DP-STD-3023-98, DOE Limited Standard,
Guidelines for Risk-Based Prioritization of DOE Activities.
An ISMS should address a variety of options and tradeoffs to promote the safe completion of
work. These tradeoffs include negotiating work scope, establishing performance objectives,
identifying resources, selecting personnel, and adjusting schedules. The goal is to define work
and allocate resources so that work is done safely and contributes to accomplishment of the DOE
mission. Each work package should be clearly defined so that the sum of the work packages is
necessary to accomplish the assigned mission.
DOE O 130.1, BUDGET FORMULATION, and DOE O 135.1, BUDGET EXECUTION—
FUNDS DISTRIBUTION AND CONTROL, address DOE budget formulation and execution
activities. Contract performance measures are a key feature of performance-based contracting,
which is required by 62 FR 34842 (which amends DEAR 48 CFR 970.1001). DOE G 120.1-5,
GUIDELINES FOR PERFORMANCE MEASUREMENT, gives guidance on contract
performance measures.
3. CORE FUNCTION 2, ANALYZE HAZARDS
Section 26
The objective of hazards analysis is to develop an understanding of the potential for the hazard to
affect the health and safety of the worker, the public, and the environment. Hazard controls are
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Figure 4a. An illustration derived from DNFSB Tech 16 of the development and
integration of ES&H controls at the activity level.
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then established based on this understanding and other factors related to the work. The analysis
includes two steps: (1) identifying and categorizing the hazard and (2) analyzing accident
scenarios related to hazardous work. In identifying hazards at the task/activity level, workers are
a valuable resource for their knowledge of the process and its hazards. Categorization may
address the character of the work [nuclear, chemical, thermal, electrical, and kinetic (motion)] and
the magnitude of the hazard. Several other methods (e.g., checklist, “what-if,” HAZOP study,
FMEA, etc.) are also suited to particular work environments and/or hazard magnitudes.
DOE and its contractors have many acceptable ways of performing hazard analyses. For example,
during work design, or in the early project planning stages, hazards may be identified and
evaluated using broad, simple tools that delineate hazards and assess the potential magnitude of
the harm. At this stage, a simple hazard analysis can be sufficient as a tool for design evaluation
and design improvement.
For nuclear facilities, the hazard analysis should be based on the direction in DOE 5480.23,
NUCLEAR SAFETY ANALYSIS REPORTS, for identification of the safety-class and the
safety-significant structures, systems, and components. This level of hazard analysis is then used
as the foundation for more detailed analysis at the facility level, which in turn is used as the basis
for the activity or task level hazard analysis.
Two types of analysis methods commonly used by industry for evaluating hazards at the facility
and task level are the process hazard analysis (PHA) and the job hazard analysis (JHA). [See
DOE O 440.1A, WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL AND
CONTRACTOR EMPLOYEES; OSHA 29 CFR 1910.119, Process Safety Management (PSM)
of Highly Hazardous Chemicals; and OSHA 3071, Job Hazard Analysis.] A JHA or a Job Safety
Analysis (JSA) is a basic and widely used tool for analyzing and reviewing operations and
procedures to identify potential worker protection hazards and deficiencies and can satisfy a
significant portion of the worker-protection hazard-identification requirements at most
workplaces. These hazard analyses are performed by experienced teams of hazard analysts,
facility and systems engineers, process operators, human factors engineers, and facility workers.
These may include safety professionals and technicians in specialities such as criticality, hazard
analysis, radiological protection, industrial hygiene, and occupational safety.
DOE has promulgated a number of directives (Policies, Orders, Notices, Standards, and Guides)
that may be used for hazard analysis and hazard categorization. These include the following:
• DOE 5480.23, NUCLEAR SAFETY ANALYSIS REPORTS, addresses nuclear facilities.
• DOE O 420.2, SAFETY OF ACCELERATOR FACILITIES, addresses accelerator
facilities.
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• DOE 5481.1B, SAFETY ANALYSIS AND REVIEW SYSTEMS, addresses non-nuclear
facilities.
• DOE-STD-3009, Preparation Guide for U.S. Department of Energy Nonreactor Nuclear
Facility Safety Analysis Reports, describes SAR preparation and review process, includes
the PSM process for nuclear facilities. This Standard also integrates the worker safety
hazard review requirements of 29 CFR 1910.119 into the 5480.23 safety/hazard analysis
and review process for identifying and understanding the hazards associated with highly
hazardous chemicals.
• DOE-STD-3011, Guidance for Preparation of DOE 5480.22 (TSR) and DOE 5480.23
(SAR) Implementation Plans;
• DOE-EM-STD-5502, Hazard Baseline Documentation;
• DOE-EM-STD-5503, Health and Safety Plan Guidelines;
• DOE-HDBK-1100, Chemical process Hazard analysis;
• DOE-STD-1027, Guidance on Preliminary Hazard Classification and Accident Analysis
Techniques for Compliance with DOE Order 5480.23, Safety Analysis Reports;
• DOE-STD-1120-98, Integration of Safety and Health into Facility Disposition Activities,
provides specific guidance for safety management activities at facilities being deactivated
or decommissioned. This DOE Standard focuses on the deactivation, decommissioning,
and long-term surveillance and monitoring phases regarding SMS Policy requirements for
facility disposition activities. Although this document primarily addresses disposition
activities, the methods are generally applicable.
• DOE O 440.1A, WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL
AND CONTRACTOR EMPLOYEES, provides general worker protection requirements
for all DOE operations and establishes requirements for a comprehensive worker
protection program that ensures that DOE and its contractor employees are afforded a
level of health and safety at least equal to that provided to private-sector employees under
the Occupational Safety and Health Act, 1970. DOE O 440.1A should be applied directly
at the task or activity level.
• DOE G 440.1-1A, WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL
AND CONTRACTOR EMPLOYEES GUIDE FOR USE WITH DOE O 440.1, provides
specific guidance for undertaking exposure assessments at the worker task/activity level.
For those activities not covered by HAZWOPER, multidisciplinary teams should
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undertake hazards analysis at the task (activity) level using standard techniques like those
described in this Guide.
• DOE O 151.1, COMPREHENSIVE EMERGENCY MANAGEMENT SYSTEM,
provides for comprehensive emergency management systems to accompany safety
analysis.
• DOE/DP-0135, U.S. Department of Energy Model Pollution Opportunity Assessment
Guidance.
• DOE O 452.2A, SAFETY OF NUCLEAR EXPLOSIVE OPERATIONS, provides
requirements for nuclear explosive operations.
• DOE G 452.2A-1A, IMPLEMENTATION GUIDE FOR DOE ORDER 452.2A,
SAFETY OF NUCLEAR EXPLOSIVE OPERATIONS, provides guidance for nuclear
explosive operations.
• DOE-DP-HDBK-XXXX, Draft HAR Handbooks for Pantex and Nevada.
• DOE-DP-STD-3016-99, Hazard Analysis Reports for Nuclear Explosive Operations.
Such directives, when incorporated into a contract, establish the processes and expectations for
contractor performance of hazards analyses. Note that, in addition, DOE has developed proposed
regulations that correspond to existing DOE nuclear safety Orders. These proposed rules remain
compatible with the ISMS and provide for implementation into ISMSs.
Section 28
Requirements for hazards analyses to be performed to adequately protect the worker, the public,
and the environment can also be found as statutory and regulatory requirements. Examples
include 29 CFR 1910, 29 CFR 1926, 10 CFR 71, and 10 CFR 1021. Unless a DOE or contractor
activity is specifically exempted or waived, such regulatory requirements are mandatory (see
Attachment 5).
For decommissioning activities, 29 CFR 1910.120 and 29 CFR 1926.65 can be used to analyze
hazards. For environmental remediation and decommissioning hazardous waste work, the
HAZWOPER requirements of 29 CFR 1910.120 and 1926.63 may be applied for hazard
characterization.
EWP applications have yielded tools that can aid integration of hazards identification analysis and
control, such as the “Automated Job Hazard Analysis” (AJHA) used at Project Hanford. The
AJHA integrates hazards related to radiological protection, industrial safety and hygiene,
environmental compliance, fire protection, and nuclear safety. More information on these tools is
available at the following web site: http://tis-nt.eh.doe.gov/WPPHM/ewp/Ewp2.htm.
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In addition, Pollution Prevention Opportunity Assessments (PPOAs) can be used to—
• identify the nature and amounts of waste, releases and emissions, and energy usage
resulting from processes and projects within a site’s operation;
• identify the opportunities for pollution prevention and energy conservation; and
• evaluate those opportunities for feasible implementation.
Regardless of the specific requirements and methods calling for different types of hazard analysis,
each analysis should depend and build upon the others. In this way, activity hazard analyses can
be totally integrated with site- and facility-level analyses (i.e., detailed hazard analyses performed
for a specific work task may take into account the impact of the work on other areas of the site or
facility, as well as how facility and site hazards affect the work task).
All types and levels of hazard analysis should provide for worker input to the process. Facility
workers are often the most knowledgeable regarding work conditions and associated hazards.
Worker involvement as members of the planning team is particularly important when performing
job hazards analysis because this process focuses specifically on a worker’s interactions with
hazards during the course of job duties. For more information on worker involvement in job
hazard analysis and control of hazardous exposures, see DOE G 440.1-3, OCCUPATIONAL
EXPOSURE ASSESSMENT.
As with all other aspects of the work, the level of management involvement in reviewing and
approving the hazard analysis should be commensurate with the complexity of the work and the
hazards entailed. For example, activities involving nuclear hazards (e.g., Hazard Category 1, 2,
and 3 nuclear facilities, as defined by DOE-STD-1027) may require DOE to review and approve
the hazard analysis.
Such categorizing of facilities will aid in tailoring the DOE requirements and expectations to the
work and hazards. Many DOE Orders use the hazard category to include or exclude specific
requirements. For example, DOE 5480.23 for nuclear facilities excludes the requirement to
address inadvertent criticality for Hazard Category 3 facilities as defined in DOE-STD-1027
because such facilities do not contain sufficient fissile materials to present a criticality hazard.
Similarly, the hazard category plays a significant role in DOE O 420.1, FACILITY SAFETY,
relative to establishing seismic design requirements and seismic analysis requirements.
Section 29
Regulatory and contractual requirements applicable to the work (i.e., the set of safety standards
and requirements) and the complexity and hazard of the work (i.e., scope of work) will dictate the
methods used by a contractor to analyze hazards. This illustrates the importance of the
relationship between the core functions of defining the scope of work and analyzing hazards,
which lead to Core Function 3, Develop and Implement Controls.
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4. CORE FUNCTION 3, DEVELOP/IMPLEMENT CONTROLS; GUIDING
PRINCIPLE 5, IDENTIFICATION OF SAFETY STANDARDS AND
REQUIREMENTS; AND GUIDING PRINCIPLE 6, HAZARD CONTROLS
TAILORED TO WORK BEING PERFORMED
4.1 Identification of Appropriate Standards
The terms and conditions that define DOE safety expectations for its contractors are set forth as
contract requirements. DEAR 970.5204-78 requires the contractor to comply with the
requirements of applicable Federal, State, and local laws and regulations (including DOE
Regulations) in developing and implementing controls, unless the appropriate regulatory agency
has granted relief in writing. DOE has identified safety requirements in Rules and DOE Orders
and has developed a wide variety of associated Technical Standards, Guides, and Manuals; in
addition, DOE encourages the use of national consensus technical standards.
In addition to complying with the requirements of applicable Federal, State, and local laws and
regulations (including DOE Regulations) in developing and implementing controls, as required by
DEAR 970.5204-78(a) (List A), the contractor must comply with the requirements of applicable
DOE directives appended to the contract [List B at DEAR 970.5204-78(b)].
ES&H requirements appropriate for work conducted by a contractor may be determined using a
DOE-approved process to (1) evaluate the work and the associated hazards and (2) identify an
appropriately tailored set of standards, practices, and controls. When such a process is used, the
set of tailored ES&H requirements must be reviewed for adequacy and approved by the CO. The
approved set shall be incorporated into List B as contract requirements with full force and effect.
These approved processes may also be used to identify standards that are specific to facilities or
activities and are generally, but not necessarily, a subset of List A and List B.
Approved processes for establishing ES&H requirements include the following:
• incorporation of a Standards/Requirements Identification Document (S/RID) into the
contract (per 90-2 Implementation Plan, Rev. 5);
• use of the Work Smart Standards Processes (DOE M 450.3-1, THE DEPARTMENT OF
ENERGY CLOSURE PROCESS FOR NECESSARY AND SUFFICIENT SETS OF
STANDARDS); and
• compliance with DOE directives and other applicable laws and regulations.
Once DOE has agreed to the sitewide ES&H requirements established by the contractor, those
requirements are implemented by the contractors’ manuals of practice. Figure 4b illustrates how
ES&H requirements flow down, through contractual requirements, to the contractor’s safety
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Section 30
management program (implemented in manuals of practice) and are applied to facility, activity, or
task work. DOE approval of the contractor’s ISMS description and oversight of its
implementation are fundamental to the Department in satisfying its own responsibilities for
ensuring safety. Operation-specific controls, tailored to the hazards, to be mutually agreed upon
by DOE and the contractor, become contractual terms and conditions for performing the work.
Before work is performed, appropriate controls are developed and an applicable set of safety
standards and requirements identified. These safety standards and requirements may be from List
A or List B, or they may be a tailored set of standards derived from List B or other sources.
Developing and implementing hazard controls at the site or facility level includes–
• identifying applicable standards and agreed-upon sets of requirements (to the extent that
appropriate requirements have not already been identified in the contractor’s manuals of
practice),
• identifying controls including pollution prevention options to prevent/mitigate hazards,
• establishing boundaries for safe operations (establishing a safety envelope), and
• implementing and maintaining configuration of controls [e.g., technical safety
requirements (TSRs) and operational safety requirements].
Specific controls needed at the activity level are developed using the results of activity hazard
analysis. For hazards that have been included in the sitewide analyses, the applicable standards
are included in lists A and B. However, facility-level and activity-level hazards analysis may also
identify new hazards or unanalyzed conditions for existing hazards that require unique activity-
specific controls be placed in the corporate manuals of practice or the authorization agreement if
one is needed for the project or facility. The hierarchy of controls (i.e., engineering,
administrative, and personal protective equipment) used at this level is the same as that used at
higher management levels, which are applied in a risk-based manner. The controls developed,
implemented, and maintained should be integrated with other controls and commitments,
particularly those in sitewide safety programs, such as fire protection and radiation protection
(See Figure 4a). In general, the use of administrative controls to address each hazard should be
minimized where the effectiveness and value of engineering controls can be demonstrated.
Although identification of standards is discussed here, as part of Core Function 3,
Develop/Implement Controls, standards identification may also occur during activities that define
the scope of work, analyze hazards, or provide feedback and improvement.
4.2 Sitewide Requirements
A multidisciplinary hazard analysis team composed of line management, health and safety
professionals, and workers should tailor the set of standards that apply to the work at each
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Section 31
management level. These standards should be commensurate with the hazards involved, per
Guiding Principle 5. To achieve this objective, DOE and contractor line management identify
laws, statutes, and Federal regulations that apply. Such requirements are generally mandatory and
non-discretionary for DOE and the contractor, although exemptions may be obtained when
necessary. DOE and contractor line management should establish (through the contract) any
additional requirements necessary to ensure adequate safety. These requirements may be derived
from DOE directives, DOE Technical Standards, or national consensus standards. Whatever the
approach, both DOE and contractor line management should review and concur on the set of
standards and requirements selected. The CO is responsible for ensuring that the set of
requirements selected is sufficient to achieve an adequate level of safety.
4.3 Facility-Specific Requirements [Identification of Appropriate Controls]
The ISMS should have a process to identify engineering, administrative, and personal protective
equipment controls and pollution prevention/waste minimization options imposed on the work, as
derived from the agreed-upon set of standards and requirements. As with the set of standards and
requirements, the derived controls should be tailored to the work and the associated hazards, in
accordance with Guiding Principle 6. The controls should encompass all aspects of the work
(including potential abnormal or emergency situations) and each phase of work performance (e.g.,
preparation, review, authorization, and execution). Emphasis should be on designing the work
and/or controls to reduce or eliminate the hazards and to prevent accidents and unplanned
releases and exposures [DEAR 48 CFR 970.5204-2(b)(6)].
Controls should be developed systematically at each management level, addressing all relevant
functional areas or disciplines of concern (e.g., quality assurance, fire protection, industrial safety,
radiological protection, emergency preparedness, criticality safety, maintenance). The information
developed for controls at each management level should be used as the basis for the next-lower
level of controls (i.e., site controls should be integrated with facility controls, which should be
integrated with the controls applied to work at the task level). The EWP process relies on a work
planning team that includes subject matter experts to specify the controls for the task/activity level
of work. Controls should use inherently safe design aspects and should be based on defense-in-
depth considerations. (DOE-STD-3009 provides relevant guidance for nuclear facilities.) Such
controls should address preventive and mitigative considerations, passive and active aspects, and
automatic versus manual operating needs. DOE 5480.23 and DOE 5480.22, and corresponding
DOE-STD-3009 provide guidance for nuclear facilities on establishing documented safety limits,
limiting control settings, and limiting conditions for operation, surveillance requirements,
administrative controls, and design features that result from a disciplined safety analysis. DOE
5481.1B contained requirements and guidance for non-
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Figure 4b. An illustration (derived from Tech-16) of the facility or activity level
implementation of ES&H requirements in a standards-based ISMS.
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nuclear facilities. The following directives provide additional information for DOE weapons
facilities:
• DOE O 452.1A, NUCLEAR EXPLOSIVE AND WEAPON SURETY;
• DOE G 452.2A-1A, IMPLEMENTATION GUIDE FOR DOE ORDER 452.2A,
SAFETY OF NUCLEAR EXPLOSIVE OPERATIONS; and
• DOE O 452.2A, SAFETY OF NUCLEAR EXPLOSIVE OPERATIONS.
Specific controls derived from the agreed-upon set of standards and requirements may take
several forms: engineered controls, written procedures, or other administrative controls. The
form selected should be tailored to the hazard or importance of the desired attribute and, again,
should be determined by line management responsible for the work based on safety/hazard
analyses. The knowledge, skills, and abilities of the work force should be considered when
selecting the form of controls. DOE and contractor agreement on the safety envelope is required
as a condition for authorizing operations to proceed. Figure 5 shows the interconnection of DOE
Rules and Orders that may be used to establish the safety envelope for nuclear facilities.
Once a set of controls has been established, processes should be provided for maintaining work
performance within the safety envelope established in the safety/hazard analysis. The processes
should clearly identify the controls used to establish the safety envelope. Some contractors
achieve this objective by using work packages, job plans, maintenance plans, and TSRs (nuclear
facilities). A process to review, approve, and provide change control of the safety envelope
should exist.
4.4 Worker Protection
DOE O 440.1A requires DOE elements and contractors to implement a written worker protection
program that describes an integrated management organization and support systems that fully
satisfy DOE worker protection requirements of all technical disciplines. DOE O 440.1A also
requires that workers be allowed, through their supervisors, to stop work when they discover
conditions that may expose them to imminent danger or other serious hazards. The stop-work
procedure should be exercised in a justifiable and responsible manner. DOE elements and
contractors should establish procedures that address stop-work authority and ensure that workers
are trained in those procedures.
DOE and contractor line organizations should assign and communicate worker protection
responsibilities to workers, ensuring that they have adequate authority and resources to carry out
those responsibilities. Line management should encourage and promote employee involvement
and commitment. An important component of employee involvement is the establishment of
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Figure 5. An illustration (derived from Tech-16) of applicable ES&H requirements at
various organizational levels for a Hazard Category 2 nuclear facility.
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worker protection committees to promote employee participation in developing program goals,
objectives, and performance measures and identifying and correcting workplace hazards.
Employees should also be encouraged to perform informal worksite inspections as part of their
daily work. For inspections to be effective, employees should be trained in hazard recognition,
have access to worker protection professionals and reference sources (DOE requirements, guides,
technical standards, etc.), and be knowledgeable enough to suggest and track corrective actions.
Section 33
5. CORE FUNCTION 4, PERFORM WORK, AND GUIDING PRINCIPLE 7,
OPERATIONS AUTHORIZATION
DOE and the contractor identify and implement safety controls BEFORE starting to work. Once
work begins, it is performed in accordance with those safety controls.
Accordingly, each contractor’s ISMS should have a process to confirm adequate preparation,
including adequacy of controls, prior to authorizing work to begin at the facility, project, or
activity level. DEAR 970.5204-2(b)(7) requires that DOE and the contractor establish and agree
upon the conditions and requirements to be satisfied for operations to be initiated and conducted.
These conditions and requirements are included in the contract and are therefore binding upon the
contractor. The formality and rigor of the review process and the extent of documentation and
level of authority for agreement should be based on the hazard and complexity of the work being
performed. The process should ensure programs addressing all applicable functional areas are
adequately implemented to support safe performance of the work.
DOE O 425.1, STARTUP AND RESTART OF NUCLEAR FACILITIES, provides readiness
guidance for nuclear facilities. The requirement for an independent assessment or DOE review
should be established within the set of agreed-upon standards and requirements established for the
scope of work. Internal or external oversight groups, review teams, and audit organizations
should evaluate the process to identify and correct deficiencies. The process should ensure
corrective actions are effective in establishing a state of readiness. Examples of methods used by
DOE and contractors to confirm readiness include readiness assessments, operational readiness
reviews (ORRs), and Title III inspections (project design). Guiding Principle 7 and the DEAR
require conditions to be satisfied and established for operations to be initiated and operated.
These agreed-upon conditions and requirements are requirements of the contract
and binding upon the contractor. The extent of documentation and level of
authority for agreement shall be tailored to the complexity and hazards
associated with the work and shall be established in a Safety Management System
[48 CFR 970.5204(b)(7)].
The QA Rule, 10 CFR 830.120, and DOE O 414.1 require that work be performed to established
technical standards and controls. For certain sitewide systems and activities, such as fire
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protection, emergency planning, and operator training, readiness may be confirmed periodically.
The following provide guidance for sitewide programs involving nuclear operations:
• DOE 5480.20A, PERSONNEL SELECTION, QUALIFICATION, AND TRAINING
REQUIREMENTS FOR DOE NUCLEAR FACILITIES;
• DOE O 420.1, FACILITY SAFETY;
• DOE O 460.1A, PACKAGING AND TRANSPORTATION SAFETY; and
• 10 CFR 835, RADIATION PROTECTION FOR OCCUPATIONAL WORKERS.
For nuclear facilities, DOE 5480.23 requires the development and description of–
• facility initial testing programs;
• facility in-service surveillance programs;
• facility maintenance programs based on DOE 4330.4B, MAINTENANCE
MANAGEMENT PROGRAM;
• conduct of operations programs that define worker communications; and
• activities based on DOE 5480.19, CONDUCT OF OPERATIONS REQUIREMENTS
FOR DOE FACILITIES.
DOE O 430.1A, LIFE-CYCLE ASSET MANAGEMENT, provides similar requirements for non-
nuclear facilities.
Section 34
The ISMS should ensure that safety control measures that have been mutually agreed upon are
integrated into work performance and that–
• personnel are responsible and accountable for performance of work in accordance with the
controls established;
• the controls are adequate to ensure safe work performance and to prevent accidents,
uncontrolled releases, or unacceptable exposures to hazardous materials;
• the controls established for safety are a discernible part of the plan for work; and
• the necessary safety support functions and interfaces required (e.g., training, maintenance,
radiological protection, etc.) have been established.
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For nuclear facilities, DOE 5480.23 requires appropriate consideration of conduct of operations,
emergency preparedness, fire protection, etc.
Typically, contractors use a system of written policies, manuals, and procedures to ensure safety
controls are integrated into work plans. At the work level, consideration must be given to
controls necessary for worker protection. Individual work plans, operating procedures, and
maintenance procedures are often used to implement safety controls at the task level. The
following should be factored into the selection of worker safety controls:
• hands-on training, safety awareness training, and the identification of necessary personal
protective equipment (PPE), which are vital in familiarizing a worker with job duties,
hazards, and controls;
• pre-job briefings and walkdowns, which provide a good opportunity to ensure workers are
aware of hazards and knowledgeable on the proper use of prescribed controls; and
• worker input, which should be solicited because workers can offer creative solutions for
controlling hazards in a safe yet practical and cost effective manner.
It is also important to keep in mind that some PPE may create a hazard. The ISMS should also
include a process to identify performance measures, including safety performance measures for
the work as required by DEAR 48 CFR 970.1001 (see Attachment 5).
5.1 Authorizing Work
DOE and the contractor should formally agree on the need for authorization agreements for those
nuclear and significant hazard facilities that must perform work safely without any undue risk to
the worker, the public, and the environment.
The contractor’s ISMS description should clearly identify the roles of the contractor and DOE in
authorizing work at appropriate levels. Understanding DOE and contractor roles with respect to
authorizing work and changes to the work is essential for successful implementation of the ISMS.
The following discussion on authorization protocol and authorization agreements provides
elementary information and guidance for consideration in the development of contractor ISMSs.
5.1.1 Authorization Protocol
The DOE FRAM defines authorization protocols as–
Those processes used to communicate acceptance of the contractor’s
integrated plans for hazardous work. Such protocols are expected to range
from preperformance review and approval by DOE of detailed safety-related
terms and conditions for performing work (authorization agreement) to less
rigorous oversight and postperformance assessment of the contractor’s work.
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These protocols should be clearly delineated in the contractor’s ISMS description and
should clarify the understanding and agreements between the contractor and the
Department in performing hazardous work.
5.1.2 Authorization Agreement
An authorization agreement is a contractually binding agreement between DOE and the
contractor for predetermined hazardous facilities, tasks, or activities. The DOE FRAM
defines an authorization agreement as–
A documented agreement between DOE and the contractor for high-hazard
facilities (Category 1 and 2), incorporating the results of DOE’s review of the
contractor’s proposed authorization basis for a defined scope of work. The
authorization agreement contains key terms and conditions (controls and
commitments) under which the contractor is authorized to perform the work.
Any changes to these terms and conditions would require DOE approval.
The need for an authorization agreement will depend on the organization and adequacy of
the existing, contractually binding documentation containing key terms and conditions.
For example, at sites or facilities that have S/RIDs in place, it would be undesirable to
duplicate the S/RID commitments in an authorization agreement. If an authorization
agreement were required, it could simply reference the S/RIDs. The Department and the
contractor should ensure that the ISMS includes procedural mechanisms that trigger a
review to determine the necessity of having, revising, or eliminating an authorization
agreement.
The authorization agreement may serve a number of purposes:
• To incorporate the results of DOE’s review of the contractor’s proposed authorization
basis for a defined scope of work.
• To define key terms and conditions (controls and commitments) under which the
contractor is authorized to perform work; these key terms and conditions must be
clearly identified in the agreement and any changes to these key terms and conditions
would require DOE approval.
• To delineate the key references DOE will approve versus that information that will
simply be reviewed for information. (The ISMS description may also serve this
function.)
• To consolidate the basis for a DOE determination to authorize operations by
combining key DOE and contractor authorization basis and assessment documentation
into one document.
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• To minimize the amount of correspondence required between the contractor and the
Department when agreements for routine tasks and activities, requiring approval at
certain unique facilities, can be approved once.
Authorization agreements have also proved beneficial to DOE and contractors for
facilities being affected by significant changes in mission, those requiring significant
upgrade for their authorization bases, and those undergoing decontamination and
decommissioning.
5.2 Sample Format and Content for Authorization Agreements
The following sample format and content may be useful for documenting an authorization
agreement. Like the numerous and varied Nuclear Regulatory Commission licenses, the format
and content of agreements are likely to differ because of the unique and diverse facilities and
activities in the complex. The authorization agreement establishes agreed-upon operating
boundaries for conducting hazardous work by defining key terms and conditions for both DOE
and the contractor.
1. Scope of the Agreement
Section 36
This section should clearly describe the work being authorized and the facility or facilities
where the work is to be performed. It should be consistent with the work analyzed in the
authorization basis and the controls established.
2. DOE Basis for Approval
This section should include the basis for DOE approval to perform the work and the basis
for its conclusion that the work defined in the agreement can be performed without undue
risk to the worker, the public, and the environment. This section should include the key
reviews and assessments that form the basis of DOE approval. Typical examples include
DOE issuance of a SAR; review and approval of a SAR; reviews and approvals of TSRs,
ORRs, or assessments; approval of the list of requirements required by the DEAR laws
clause; and approval of the contractor’s ISMS description in accordance with the DEAR
ES&H clause.
3. Listing of Documents that Constitute the Authorization Basis
This section should include a summary listing of key documents such as SARs, the basis
for interim operation, NEPA documentation including EIS, environmental permits, etc.
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4. Terms and Conditions
This section should specify contractor commitments for assuring DOE that the authorized
work will be performed safely. The process to be used to keep the authorization
agreement current should be described. Key terms and conditions requiring DOE review
and approval need to be clearly identified in this section. This may include specific
implementation procedures or manuals of practice. Other terms and conditions may only
require DOE notification and review if deemed appropriate. Examples of terms and
conditions include the following:
• Controls identified in TSRs or TSR-like documents. Such controls would include
controls established from hazard analyses and those derived from contractual
requirements (i.e., List A and B from the DEAR laws clause).
• Commitments to a configuration management program including an unreviewed safety
question (USQ) or USQ-like process.
• Commitments to a process for reporting noncompliances with established controls or
terms of the authorization agreement. This process would include any special actions
to be taken if an unplanned event were to occur.
NOTE: Authorization agreements should be carefully written to avoid the need for
revision whenever a key reference is updated. It is necessary for the referenced
documents, or key conditions and commitments in these documents, to be contractually
binding and under configuration control without the need to change the authorization
agreement whenever a reference changes. The title and number of referenced documents
should be listed. Revisions should be indicated by the words “as amended” or “latest
revision” to indicate those documents can change without having to amend the
authorization agreement for each revision. For existing facilities with older revisions that
predate the first authorization agreement, a method to indicate the subsequent revisions
might include “Rev. X or higher.” For sites or facilities with S/RIDs in place, it will be
wise to avoid duplication in the authorization agreement with certain conditions already
specified and agreed upon in the S/RID. For example, it is quite appropriate for the
agreement to simply state that operating in accordance with the S/RID is required. In
such an instance, the S/RID is the agreement where the particular Emergency
Preparedness Program, Fire Protection Program, AB Documentation (including USQ),
and other such requirements are located.
Section 37
5. Contractor Qualification
This section should make a positive statement about DOE’s confidence in the contractor’s
ability to safely perform the work identified in the agreement.
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6. Special Conditions
This section should cover any other special conditions that DOE wants to make
contractually binding. Such conditions may include aspects of environmental
management, safeguards and security, and protection of property.
7. Effective Date and Expiration Date (if it is to expire)
This section would include the duration of the agreement and when it will be renegotiated,
reviewed, or extended.
8. Statement of Agreement
This section would include signatures of the agreeing parties (DOE manager and
contractor manager) and dates with the typed names below the signature line.
9. Exceptions (if required)
This section would identify any specific exceptions or unusual circumstances that should
be noted. For example, at Rocky Flats, authorization agreements might address
appropriate liability and the understanding between DOE and the new contractor
regarding less than fully analyzed bases for controls.
EXAMPLES:
Examples of executed authorization agreements will be placed on the ISM home page
(http://tis-nt.eh.doe.gov/ism). These examples are for information only and should not be
interpreted as the only way to develop these agreements. Questions should be directed to
the agreement originator or to the Director, Safety Management Implementation Team.
6. CORE FUNCTION 5, FEEDBACK/IMPROVEMENT
Work processes and organizational safety management performance should be routinely measured
and evaluated to identify information that is meaningful to line management. Line management is
directly responsible for establishing and implementing programs and processes to generate
feedback. Using this feedback, line management can then confirm safe performance of the work
and effective implementation of the ISMS, and identify opportunities for improvement. These
evaluations use quantitative and/or qualitative information from a variety of sources (e.g., in-
process monitoring, performance indicators, occurrence reports, trending, statistical analysis,
management assessments, independent assessments, and workers, customers, suppliers,
regulators, and stakeholders). Workers can contribute significantly to the feedback and
improvement function at the task/activity level due to their knowledge of the work process.
Identified improvement actions should be shared with similar organizations and tracked by
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management to determine whether they are yielding the anticipated improvements. A key
component of the assessment process is an effective tracking and follow-up system. Many
contractors and DOE elements have found it useful to have an electronic database to continuously
update the prioritized list of improvements and corrections and to track their resolution.
Additional information on the assessment process is being developed as part of the response to
the Defense Board Recommendation 98-1.
Section 38
DOE elements are also required to develop and implement assessment programs. The QA Order,
DOE O 414.1, requires DOE elements to assess their internal performance and that of their
contractors (suppliers) by performing management and independent assessments. DOE P 450.5,
LINE ENVIRONMENT, SAFETY AND HEALTH OVERSIGHT, establishes expectations for
coordinating DOE line management oversight of their contractors. DOE P 450.5 also describes
the necessity of contractors having robust, rigorous, and credible assessment programs to
facilitate DOE line management oversight.
Appendix D provides guidance for assessment programs that contribute to the integration of
safety management with mission accomplishment, while giving line management maximum
flexibility in program design. This guidance includes references to DOE and national standards
for assessment programs, the use of the other feedback and improvement elements (e.g.,
performance indicators), and the assessment of specific safety programs and hazard controls (e.g.,
conduct of operations).
DOE has developed following guidance for implementing an assessment program that helps
integrate safety management with mission accomplishment, while giving line management
maximum flexibility in program design:
• DOE G 414.1-1, IMPLEMENTATION GUIDE FOR USE WITH INDEPENDENT
AND MANAGEMENT ASSESSMENT REQUIREMENTS OF 10 CFR PART 830.120
AND DOE 5700.6C, QUALITY ASSURANCE;
• DOE M 231.1-1: ENVIRONMENT, SAFETY AND HEALTH REPORTING
MANUAL; and
• DOE G 450.3-4, ASSESSMENT.
This guidance includes references to DOE and national standards for assessment programs,
guidance in using the other feedback and improvement elements (e.g., performance indicators),
and guidance in assessing specific safety programs and hazard controls (e.g., conduct of
operations). General guidance on assessment programs is provided in Appendix D of Volume 2.
Additional information is being developed as part of the response to Defense Board
Recommendation 98-1.
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Another aspect of performance assessment is through “real-time” feedback provided by workers.
This can include informal, verbal feedback provided on the job site, or more formal mechanisms,
such as employee suggestion programs and post-job reviews and assessments. Integration of
these activities into the feedback and improvement programs will help ensure that safety or other
work-related issues are identified expeditiously.
Communicating the results of all levels of assessments upward in the contractor organization
allows the findings to reach the management level with the authority necessary to effect
improvements.
DEAR 970.5204-2(c)(5) requires the contractor to provide feedback on the adequacy of controls
and continue to improve safety management. Managers perform assessments to evaluate their
management processes to identify and correct problems that hinder the organization from
achieving its objectives. Applied at the institutional level, executive/senior management
determines whether the ISMS reflects how the corporation does work safely. To make this
determination, these senior managers rely in part on the assessment results from facility managers
and the institutional-level independent assessment body reporting to them.
Section 39
Management at the facility level assesses issues more closely related to operational safety
performance. Such issues include determining that core safety functions have been applied to all
normal/planned operations expected in the facility and that the guiding safety principles are
applied to daily operations. It should also include observation and measurement of worker
behavior while performing work. Management assessments at the facility level can make
extensive use of various forms of feedback data (e.g., data obtained in accordance with
DOE O 232.1, OCCURRENCE REPORTING AND PROCESSING OF OPERATIONS
INFORMATION) to plan and scope the assessment. A team comprised of facility and support
services managers may be formed to evaluate shared/cross-cutting safety programs provided at
the institutional/site level. This approach teams those managers and staff most knowledgeable
about the shared program’s capabilities with those who rely on those safety features. Together,
they can identify significant performance issues and improvements. To be free to focus on
performance issues, facility-level management must be assured that workers (and first-line
supervisors) are competent to routinely assess basic compliance with operating procedures that
include hazard controls.
A well-integrated assessment program gives contractor senior management confidence in the
effectiveness of the institutional ISMS. Another benefit of a comprehensive assessment program
is to increase DOE line management and independent oversight organizations’ confidence in the
contractor’s ability to perform the feedback and improvement function. Increased confidence can
reduce the level of DOE line management oversight and mitigate Price-Anderson Amendments
Act (PAAA) enforcement penalties.
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CHAPTER III
ISMS DEVELOPMENT, IMPLEMENTATION, REVIEW, AND
APPROVAL
This chapter provides guidance on development, implementation, review, and approval of an
ISMS. This guidance is based on the SMS Policies, the DEAR, the FRAM, and experience
obtained during ISMS implementation activities at various facilities.
1. BACKGROUND
The DEAR ES&H clause [48 CFR 970.5204-2(b)(6)] requires the contractor to document its
ISMS and submit that documentation to the CO for review and approval. In addition, the FRAM
requires the Head of the Contracting Activity (HCA) to approve the safety management
descriptions. (Note that although the FRAM identifies the requirement for DOE approval of
“safety management descriptions,” the review and approval process currently being used seeks to
obtain information to support approval of the documented ISMS.)
The following guidance has been developed to assist both DOE and contractors in developing,
implementing, and describing their ISMSs to satisfy the requirements of the ISMS Policies, DOE
P 450.4 (Attachment 1), DOE P 450.5 (Attachment 2), DOE P 450.6 (Attachment 3), DOE P
411.1 (Attachment 4), and the DEAR, 48 CFR Chapter 9 (Attachment 5). This guidance will also
be useful to the DOE line manager responsible for reviewing the contractor’s ISMS and ensuring
it is incorporated into the contract. This guidance is based on a number of documents, including
those identified above and the FRAM, and experience with using the Draft Integrated Safety
Management System Verification Process, Team Leader’s Handbook (DOE-SAFT-0065).
Appendix E provides a general summary of the review and approval process based on experience
acquired to date. This experience has primarily been gained from Defense Program facilities but
has included some Environmental Management and Energy Research facilities with nuclear
hazards.
Section 40
The guidance provided here emphasizes the need for the contractor to satisfy requirements in the
DEAR. In addition, for the ISMS to be effective, contractor and DOE field organizations must
integrate the contractor’s ISMS with DOE ISMS requirements outlined in the FRAM. The HCA
and the DOE review staff (e.g., budget specialists, environmental, safety, and health professionals,
and other technical personnel) should use the expectations in Sections 2, 3, and 4 of this chapter
when reviewing the contractor’s ISMS documentation.
This chapter provides a set of expectations and attributes that the HCA or other review personnel
can use during contract preparations to focus discussions on the ISMS guiding principles and core
functions necessary to achieve an ISMS. Contractors should use the discussion of these
expectations and attributes to develop and implement ISMSs that integrate appropriate contractor
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programs, procedures, controls, and initiatives affecting safety. In addition, this chapter discusses
the importance of the FRAM and FRAs for DOE Headquarters and field elements. These
documents, among other things, identify the DOE Headquarters and field element roles in
ensuring that integrated safety management is implemented on a continuing basis.
2. DEVELOPMENT
2.1 DOE Development
Most DOE requirements for developing and maintaining the ISMS are detailed in the FRAM and
the FRA documents being developed. This section highlights many important DOE functions in
the FRAM necessary for development of an ISMS.
2.1.1 Core Function 1, Define Scope of Work
a. Translate Mission into Work (FRAM 9.2.1). Section 9.2.1 of the FRAM requires
each field element to develop appropriate documents delineating its plan of work,
including scope, schedule, and funding allocations for each fiscal year.
b. Set Expectations (FRAM 9.2.2). Section 9.2.2 of the FRAM contains several
subsections that address the processes involved in establishing expectations:
• 9.2.2.1 Policies, Orders, Notices, Manuals, and Guides;
• 9.2.2.2 Technical Standards for Use Within DOE;
• 9.2.2.3 Rules;
• 9.2.2.4 Contract Expectations;
• 9.2.2.5 Organization Functions, Responsibilities, and Authorities Manuals;
and
• 9.2.2.6 Approval of Safety Management Systems Documentation.
These subsections define the many functions, authorities, and responsibilities of DOE
Headquarters and field element line management related to the development of an
ISMS. Some of these subsections merit additional descriptions.
Section 9.2.2.1 requires the CO to negotiate with each contractor, in consultation with the
FEM and CSO, to establish which directives or provisions of directives, if any, are to be
included in the contract. This section also requires the FEM to develop and maintain
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controls to identify the directives or directives provisions applicable to the field
organization and to incorporate such provisions into the field’s management systems.
Section 41
Section 9.2.2.4 requires the CSO to provide guidance to FEMs on expected
performance, to set goals and priorities, and to allocate resources. This section also
requires the FEM to ensure that contracts establish clear expectations and work
performance measures and to ensure the contracts define the actions necessary to meet
site mission and safety expectations. Section 9.2.2.4 also requires the CO to approve
and issue contracts that meet contract regulations and provide clear expectations and
performance measures to contractors regarding work to be performed and the mission
and safety requirements. The CO must also ensure contracts clearly delineate
contractor responsibilities regarding subcontractors and suppliers.
Section 9.2.2.6 requires the HCA to approve ISMS descriptions and revisions.
Section 9.2.2.6 also requires the HCA to determine the need for the team to review
the safety management description. If a team review is needed, the HCA selects
members of the review team for specific applications and the team leader from the
approved list of senior technical managers provided by the Deputy Secretary. (The
CSO, FEM, and EH provide input to the Deputy Secretary in developing and
approving this List.)
c. Provide for Integration (FRAM 9.2.2.5). Section 9.2.2.5 of the FRAM specifies
requirements for lower-tier FRA documents to provide details of the functions,
responsibilities, and authorities of DOE Headquarters and field elements necessary to
integrate SMSs.
d. Prioritize Tasks and Allocate Resources (FRAM 9.2.3 and 9.2.4). Section 9.2.3 of
the FRAM requires the CSO and the FEM to prepare budget execution guidance in
accordance with the DEAR, DOE O 135.1, and DOE M 135.1-1 to allocate resources
to contractors and to ensure that funds and resources are appropriately used.
Section 9.2.4 requires the CSO to ensure that the ISMS adequately prioritizes work to
ensure that mission and safety expectations for the site are met within available budget
and resources.
Section 9.2.4 also requires the FEM to review and support development of expected
performance objectives and related CSO goals and priorities.
Section 9.2.4 requires the CSO to review and provide guidance to the FEM regarding
the ISMS and its ability to ensure that mission and safety objectives can be met within
budget constraints.
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The DOE CSOs and field elements are developing FRAs to translate the FRAM
requirements into requirements specific to their scope of work. These important
actions are going on in parallel with the review and approval of contractor ISMSs and
should focus on the above FRAM sections.
2.2 Contractor Actions to Develop an ISMS
2.2.1 Evaluation of Existing Systems
The existing ISMSs used by DOE and its contractors include a number of sound
procedures and manuals of practice that have been proven over many years. It is not the
intention of the DEAR clauses in Attachment 5 to change these proven safety practices.
The objective is instead to improve the integration of these practices and ensure that the
seven ISMS principles and five core functions provide the foundation for safety
management practices.
Section 42
Experience has demonstrated the value of reviewing the existing procedures and manuals
of practice prior to instituting any changes or attempting to describe how the existing
ISMS satisfies the DEAR requirements. The contractor should first identify the complete
set of safety programs at the facility or site. These programs are typically described in
facility- or sitewide policy statements and are implemented through the use of facility- or
sitewide procedures and/or manuals of practice. The following procedures and programs
should be identified as part of this initial effort:
• work definition and planning;
• hazards identification and analysis;
• definition and implementation of hazards controls;
• development and implementation of operating procedures;
• performance of work; and
• monitoring and assessment of performance for improvement.
Subsequently, the facility- or operation-specific manuals of practice should also be
identified for major facilities with procedures and practices unique to their operations.
Preparing a matrix similar to the one shown in Figure 6 can help with the analysis of how
well these programs meet the functions and principles of ISMS. More of these matrixes
may be required to address the sitewide and facility-specific procedures and practices.
When properly filled in, a matrix of this type can help analyze the completeness of the
ISMS.
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2.2.2 Gap Analysis
As the complete set of programs is identified, it is necessary to objectively analyze the
programs to determine which of the seven guiding principles and five core functions are
addressed by the various procedures and manuals of practice.
Accordingly, ISMS developers use the “gap analysis” to ensure integration and to identify
missing or weak elements. A gap analysis can be completed in conjunction with the
review of the existing system, using the matrix in Figure 6. In each cell of the matrix, the
contractor should enter the procedures from the existing manuals of practice and address
the core functions and guiding principles. When there is no cell entry or the procedure
entered is judged deficient, a gap in the ISMS for the facility, activity, or site being
analyzed is identified. For some types of facilities, one or more missing elements may be
appropriate. However, if the missing or weak element is deemed to be important,
corrective action should be taken to provide revised documentation that will permit
implementation of the necessary ISMS element.
Section 43
3. IMPLEMENTATION
3.1 DOE Actions Required to Support Implementation of ISMS
This section highlights several DOE functions in the FRAM that DOE must perform to support
implementation of an ISMS. Note that the ISMS expectations in Section 4 include expectations
for the DOE field office. Expectations related to DOE are narrowly focused on those functions,
responsibilities, and authorities that clearly interface with the contractor’s ISMS. It should be
clear from the outset that the DOE field office and the contractor must work as a team to ensure
effective integration of all safety management functions.
The sections below identify the important DOE functions in the FRAM that relate to
implementation of an ISMS. The contractor and the DOE field elements should both become
familiar with these because the contractor’s ISMS must support DOE in its performance of these
functions. These DOE functions flow from the Orders. Further guidance is provided in the
FRAM and FRAs.
3.1.1 Core Function 2, Analyze Hazards
a. Identify Hazards (FRAM 9.3.1). Section 9.3.1 requires the FEM to ensure the
contractor’s analysis covers the hazards associated with the work and is sufficient for
selecting safety standards.
Section 9.3.1 requires EH to monitor and provide technical support on hazard
identification and analysis activities as requested or directed by the CSO to ensure the
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standards are sufficient to facilitate selection of the appropriate safety standards. EH
is also required to provide guidance for and interpretation of requirements for all DOE
elements on hazard analyses.
b. Analyze Hazards (FRAM 9.3.1). See “a” above.
c. Categorize Hazards (FRAM 9.3.2). Section 9.3.2 requires CSO approval of the
final facility categorization (if this authority has not been delegated). This section also
requires the FEM to concur in the facility/activity classification level based on input
from contractors regarding the type and amounts of hazards.
3.1.2 Core Function 3, Develop/Implement Hazard Controls
a. Identify Standards and Requirements (FRAM 9.4.1). For Hazard Category 1
nuclear facilities, FRAM 9.4.1 requires the FEM to direct the contractor to propose
site- or facility-specific standards tailored to the work and hazards. The CSO must
approve the specific requirements to be included in the contract, the safety
documentation, and the authorization basis. The FEM must ensure that appropriate
safety requirements in necessary functional areas are included in the contracts. The
CO must incorporate approved standards into contract requirements. Similar
requirements are given in Section 9.4.1.2 for Hazard Category 2 and below nuclear
facilities and non-nuclear facilities. However, for these facilities, the CSO may retain
or delegate approval authority. Sections 9.4.1.3, 9.4.1.4, and 9.4.1.5 provide
guidance on options for exemptions.
b. Identify Controls to Prevent/Mitigate Hazards (FRAM 9.4.2). For Hazard
Category 1 nuclear facilities, Section 9.4.2.1 requires the FEM to direct the contractor
to document controls for prevention and mitigation of hazards and to review the
adequacy of the controls and their documentation. The FEM must also provide line
management oversight and ensure the implementation of hazard mitigation programs
and controls. The CSO must ensure the adequacy of these controls and the adequacy
of funding for their implementation.
Section 44
Section 9.4.2.2 provides similar requirements for Hazard Category 2 and 3 nuclear and
non-nuclear facilities. However, the CSO provides line management oversight of the
FEM program for these facilities.
c. Establish Safety Controls (FRAM 9.4.3). For Hazard Category 1 nuclear facilities,
Section 9.4.3.1 requires the CSO to approve the authorization basis associated with
the safety documentation. The CSO may delegate this authority to a Headquarters
program line manager or to the FEM. The FEM must direct preparation of the
authorization basis and associated safety documentation and oversee implementation
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by the contractor. EH shall review and comment on the authorization basis and
associated safety documentation for Hazard Category 1 nuclear facilities where
requested or directed. Section 9.4.3.2 contains similar requirements for Hazard
Category 2 and below nuclear and high and moderate hazard accelerators. The CSO
may also delegate this authority to the FEM.
Section 9.4.3.3 describes responsibilities for authorization protocols. This section
requires the CSO to ensure systems are in place for the development and
implementation of appropriate authorization protocols, including a protocol for
assessment support to the FEM. The HCA is required to determine the appropriate
protocol based on the work and hazard, to approve the authorization agreement, and
to append it to or modify the affected contract.
d. Implement Controls (FRAM 9.4.4). Section 9.4.4 requires the FEM to monitor the
proper implementation of controls, including contractor processes for USQs and
configuration management.
3.1.3 Core Function 4, Perform Work
a. Confirm Readiness (FRAM 9.5.1). Section 9.5.1.1 requires the FEM to ensure that
the ORR is conducted by an ORR team in accordance with DOE O 425.1, STARTUP
AND RESTART OF NUCLEAR FACILITIES. Section 9.5.1.3 requires the FEM to
determine the appropriate level of readiness necessary for the startup of non-nuclear
facilities.
The FEM and EH must shut down work if a clear and present safety danger exists.
The FEM must promptly notify the CSO and EH.
b. Perform Work Safely (FRAM 9.5.2). Section 9.5.2 requires the CSO and the FEM
to ensure that the ISMS is properly implemented. The FEM must also ensure
contracts are properly implemented and must perform line management oversight of
the contractor’s worker, public, environment, and facility protection programs. The
FEM must also maintain day-to-day operational oversight of contractor activities at
applicable facilities through DOE Facility Representatives. Section 9.5.3 requires the
Secretarial Officer (SO) and the FEM to ensure implementation of QA programs and
to ensure that contractors implement quality assurance programs.
3.1.4 Core Function 5, Feedback and Improvement
a. Collect Feedback Information (FRAM 9.6.1.1 and 9.6.1.2). Section 9.6.1.1
requires the CSO to implement a lessons-learned program and remain cognizant of
information likely to be useful in improving the performance of the programs under
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that office’s direction. The CSO must also collect information for use in this program
from assessments of contractor and field element operations.
Section 9.6.1.1 requires the FEM to direct the contractors to develop a lessons-
learned program and to monitor its implementation.
Section 45
Section 9.6.1.2 requires the FEM to direct the contractor to report occurrences on the
Occurrence Reporting and Processing System (ORPS). The program manager is
responsible for approving ORPS reports. The FEM must review the reports and
approve proposed corrective actions, where authority is delegated, or recommend
approval decision to the CSO. EH is required to develop, maintain, and implement the
ORPS and to prepare and disseminate information obtained from analysis of this
information. EH must also develop requirements and guidance for occurrence
reporting, seek feedback for continuous improvement of ORPS, and upgrade the
requirements as appropriate.
b. Identify Improvement Opportunities (FRAM 9.6.1.3). Section 9.6.1.3 requires EH
to perform oversight of ES&H performance, to identify needed improvements, and to
communicate that information to CSOs, FEMs, and contractors as appropriate.
c. Make Changes to Improve (FRAM 9.6.2). Section 9.6.2 requires all DOE elements
to continuously improve the efficiency and quality of operations and to develop,
implement, and track corrective actions in order to profit from prior experience and
the lessons learned.
3.2 Contractor Actions to Implement ISMS
As mentioned in Section 1 of this chapter, the contractor is required to provide a documented
ISMS. The documentation includes an ISMS description that explains how the existing
documented procedures and manuals of practice satisfy ISMS. Appendix F provides material
extracted from some of the existing ISMS description documents that illustrates approaches to
providing the descriptions.
3.2.1 Preparing ISMS Documentation
The DEAR requires that the ISMS be documented. To a large extent, the required
documentation may consist of the contractor’s corporate procedures and manuals of
practice used to perform work. In addition, a data base may also be compiled based on
information from the existing procedures and manuals of practice and a gap analysis of the
type identified in Section 2 of this chapter. The ISMS description can serve as a “road
map” explaining the relationship of these documents to the activities being performed,
assuming these documents exist and are complete in their coverage of the DOE
requirements. If this is not the case, deficiencies in the documentation should be identified
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and scheduled for correction prior to completion of the review and approval of the system.
Generally, the ISMS description identifies existing policies, procedures, manuals of
practice, and other contractor ISMS mechanisms. Additionally, many contractors have
found it beneficial to provide details on the overall ISMS philosophy or vision, the
implementation mechanisms, and the integrating mechanisms. Most contractors have
organized their ISMS descriptions to reflect the core functions and guiding principles (see
Appendix F and the DEAR).
a. Identifying and Describing Procedures and Manuals of Practice. As part of the
ISMS implementation process, the contractor should review and evaluate existing
policy manuals, procedure manuals, and workplace instructions. Some of these will be
sitewide documents while others will be specific to a facility or work activity, including
activities performed by subcontractors. The documentation of interest includes
business procedures and practices that allocate resources and prioritize work, as well
as work instructions intended to protect the public, worker, and environment. This set
of documentation currently exists at most sites and facilities, but may not be readily
identified with the DOE functions and principles required in an ISMS. Contractors
may find it appropriate to evaluate how these manuals form an integrated system.
Section 46
b. Describing Integrating Mechanisms. Documented procedures and practices do not
inherently produce the integration that is expected by DOE Policies and the DEAR
clauses. This is particularly true for sites that have many diverse facilities performing
work for several DOE program offices. It is also true that sitewide programs usually
exist to address safety, environmental, and waste minimization activities that need to
be integrated with specific programmatic work.
A number of mechanisms may be incorporated into the ISMS to encourage
integration. Specific business and work procedures may be used to support the
integration. Some organizations use regularly scheduled subject area meetings
(e.g., engineering councils) at various levels of the organization to encourage
integration and information exchange. Such councils can be part of the documented
business practices in the ISMS. Other integration mechanisms may include sitewide
maintenance manuals, sitewide safety meetings, and safety boards. Reviews and
assessments, both programmatic and sitewide, and feedback of lessons learned to all
programs are mechanisms that also contribute to integration. Although DOE-STD-
1120 is specifically written for disposition activities, it provides guidance and examples
for integrating planning, hazards analysis, and controls, and the methodology is
generally applicable to other parts of the facility life cycle.
Typical sitewide programs that should be integrated into work activities include
engineering support, fire protection, emergency preparedness, maintenance,
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environmental protection, waste management, industrial hygiene, occupational safety,
chemical safety, radiological protection, training, and conduct of operations (including
procedures).
An ISMS description should identify the integration of environment, safety, and health
into the contractor’s business processes for work planning, budgeting, authorization,
execution, and change control. This requires integration within the line organizations
and integration with the organizations supporting the line. The ISMS description
should address the flow-down of safety management to subcontractors. The
development of procedures and practices for prioritization of both programmatic and
sitewide work activities important to safety is an important integration activity that
should be documented and integrated with interfacing DOE procedures and practices.
3.2.2 Additional Considerations
Contractors that have successfully implemented an ISMS have appointed a group, team,
or board with responsibility for oversight, maintenance, and implementation of the ISMS.
Implementation is much more than producing good ISMS documentation and
disseminating it. As discussed in Chapter III, Section 2.2, the first step is generally to
identify weaknesses in the existing system and fix them through additional policies,
procedures, mechanisms, and/or training. A well-functioning team conducts periodic
meetings with the affected organizations to monitor progress, communicate changes to
ISMS procedures, and promote improvement of the ISMS. The need for a process to
evaluate ISMS effectiveness is included in the DEAR.
Section 47
Contractors with complex nuclear facilities have also found it necessary to form or reform
integrating mechanisms to meet the intent of the ISMS Policy. Specifically, they have
generally constituted boards or panels that report to line management and have the
responsibility for and authority to obtain functional area support to provide advice,
expertise, and/or approval as appropriate on ES&H integration issues. Some contractors
have found it useful to “pilot” any new integrating mechanisms (e.g., safety boards) at one
facility to work the bugs out before implementing it sitewide.
3.2.3 ISMS Attributes
The attributes listed below summarize DOE expectations for the overall performance and
documentation of the contractor’s ISMS.
• The ISMS is consistent with the DOE Policies, DEAR Requirements for Integrated
Safety Management, and HCA direction to the contractor.
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• The ISMS description indicates how the contractor will evaluate and improve the
effectiveness of the ISMS.
• The ISMS description indicates how performance objectives and performance
measures are established in response to DOE program and budget guidance.
• The contractor directs, monitors, and verifies implementation of the ISMS as
described in the system description.
• Implementation and integration expectations and mechanisms are evident throughout
all organizational functions and across all organizations from the site to the individual
activities.
• The contractor has assigned responsibilities and established the mechanisms to ensure
that the ISMS is maintained and that the annual update information is prepared and
submitted.
4. EXPECTATIONS AND ATTRIBUTES OF ISMS DOCUMENTATION
This section describes the expectations and attributes of a contractor’s ISMS for the benefit of
those who must prepare the ISMS documentation and for reviewers who must evaluate adequacy
of the ISMS. The list of expectations provide summary descriptions of ISMS performance with
respect to the ISMS core functions and principles. The attributes identify specific criteria that can
be used to guide development and evaluation of an ISMS.
Responsibilities for the review and approval of ISMS are specified in DOE M 411.1-1, which
makes the HCA responsible for approving the ISMS description and revisions. HCA
responsibilities are normally assigned to the manager of the cognizant DOE operations office, who
is generally known as the approval authority. To carry out these responsibilities, the approval
authority must decide whether team review is needed, and, if it is, to select members of the review
team. If a review team is needed, the approval authority selects the team leader from a list
approved by the Deputy Secretary. The team leader and the assembled team should use the
guidance provided in Volume 2, Appendix E, of this Guide and the Draft Integrated Safety
Management System Verification Process, Team Leader’s Handbook, Project Number SAFT-
0065, to plan for and conduct the ISMS review. The team reports the results of the review to the
approval authority along with a recommendation concerning approval of the ISMS.
DOE and its contractors should ensure that the ISMS that has been developed is consistent with
the objectives, guiding principles, and core functions required by the DEAR. The expectations
and attributes described below serve as a guide for addressing the five core functions and the
seven guiding principles in the contractor’s ISMS documentation. The acceptability of the level
of detail for each item should be based on the work and its associated hazards to ensure adequate
Section 48
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protection for workers, the public, and the environment. Note that ISMS expectations and
attributes include subjects to be addressed by the DOE field office. This is appropriate because
both the SMS Policy (DOE P 450.4) and the FRAM lay out expectations for DOE with respect to
the contractor’s ISMS.
4.1 Expectations for Core Function 1, Define Scope of Work, and Guiding Principle 4,
Balanced Priorities
DOE establishes a set of processes to ensure that the scope of work is adequately reviewed and
that interactions with the contractor proceed efficiently and effectively.
4.1.1 Translate Mission into Work
An ISMS should include a process to identify the activities necessary to accomplish the
assigned mission and a process to develop these activities into discrete tasks. DOE uses
strategic plans, goals, objectives, and mission statements to define the contractor’s broad
work assignments; the contractor in turn uses these assignments to prepare its work
proposals (see Chapter II, Section 2.1).
Attributes
• Expectations received from DOE as part of the field budget call are translated into
tasks that permit identification of resource requirements, priorities, and performance
metrics.
• DOE has incorporated DEAR 970.5204-2, Integration of Environment, Safety and
Health into Work Planning and Execution, into the contract.
• The DEAR requirements are communicated to management and workers.
• The DEAR requirements are applied to subcontracts involving complex or hazardous
work.
4.1.2 Set Expectations
An ISMS should include processes for establishing performance objectives that address
safety objectives and the work assignments for the site. Such processes should include
DOE budget execution guidance and employee performance reviews and appraisals. As
directed in the DEAR ES&H clause, performance objectives and performance measures
are to be a result of the DOE budget guidance and are linked to mission accomplishment
as defined in strategic plans of DOE, the line programs (e.g., ER, EM, DP), and site-
specific mission objectives. Additionally, those safety objectives and measures developed
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should demonstrate connection to the safety functions and principles identified in the
DEAR clause and reinforced in DOE P 450.4 (see Chapter II, Section 2.3).
Attributes
• DOE budget and work expectations and priorities are authorized and communicated to
the contractor [e.g., via a work authorization statement (WAS) or other authorization
document].
• Expectations for tasks flow from DOE to the Management and Operating (M&O) or
Management and Integrating (M&I) contractors, to the subcontractors, to the
individual facility, process, or work task as appropriate.
4.1.3 Provide for Integration
The DEAR ES&H clause [48 CFR 970.5204-2(b)(6)] and DOE P 450.4 require the
integration of environment, safety, and health functions and activities including pollution
prevention and waste minimization into work planning and execution. Integration should
be evident throughout all organizational functions at all organizational levels from the site
to the individual activity. Chapter I, Section 1, discusses in detail important
considerations for proper integration. Typical sitewide processes, procedures, and/or
programs that need to be integrated include engineering support, fire protection,
emergency preparedness, maintenance, environmental protection, waste management,
industrial hygiene, occupational safety, chemical safety, radiological protection, and
training.
Section 49
Attributes
• Environment, safety, and health management processes and procedures and/or
programs that apply to site, facility, and work activities are integrated (see Section 4.4
below).
• The ISMS is applied to all types of work and addresses all types of hazards.
• ES&H requirements flow down to each person (employees, subcontractors, temporary
employees, visiting researchers, vendor representatives, etc.) performing work.
• Line management is responsible for compliance with ISMS requirements regardless of
who is performing the work (see Chapter II, Section 2.4).
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4.1.4 Prioritize Tasks and Allocate Resources
An ISMS should include processes for prioritizing and allocating work. To establish
balanced priorities, a formal method should be employed (see Chapter II, Section 2.5).
The necessary criteria for a quality risk-based prioritization method are described in DOE-
DP-STD-3023-98, Guidelines for Risk-Based Prioritization of DOE Activities.
Protecting the public, the workers, and the environment is always a priority in the planning
and performance of work activities. Balancing priorities is particularly important when
defining work, assessing hazards, identifying controls, and designing feedback and
continuous improvement programs. Once a decision is made to accomplish a particular
task, all the controls identified for that task are also necessary; as a result, the decision to
do the work includes a prioritization decision to apply the necessary resources as defined
by the agreed-upon controls (see Chapter II, Section 2.5).
Note that each of the processes described above would generally be part of the
contractor’s project management system, which would be used in defining operations
plans, work plans, and budgets (see Chapter II, Sections 2.1 and 2.5).
Attributes
• DOE approves the contractor’s proposed tasks and prioritization of the mission
expectations transmitted to the contractor.
• The approved task identification, prioritization, and funding are subject to
configuration management processes to ensure formal change control.
• Task prioritization and funding allocation clearly address both ES&H and
programmatic needs.
• Line management provides input and approval of task prioritization and funding
allocation.
• Task prioritization and funding allocation clearly address commitments to and
agreements with DOE and stakeholders.
• Funding allocation provides resources to adequately analyze hazards associated with
the work.
• Funding allocation provides resources for implementation of hazard controls for tasks
being funded.
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4.2 Expectations for Core Function 2, Analyze Hazards
Hazard analyses are performed at each organizational level—from the work defined in the
sitewide mission statement (as in an EIS), to the processes at an individual facility (SARs, HASPs,
pollution prevention, etc.), to the individual operational or maintenance item contemplated within
a facility (as in a job hazard analysis). The objective of hazards analysis is to develop an
understanding of the potential for a hazard to affect the worker, the public, and the environment
and to develop a seamless hazard analysis covering the site, facility, and work task being
performed. The selection of controls is then developed, in part, based on the hazard analysis.
Section 50
In addition to the hazard identification and analysis performed to support line management,
safety-related training and heightened safety awareness through structured worker programs
should enable each worker to identify hazards in the workplace. It is important that workers
know where to go and what to do should a new hazard be identified. Environmental, safety, and
health professionals and line supervisors must be visible and available to assist workers in better
understanding hazards in the workplace. Administrative controls should be established through
the application of safe work standards and/or agreed-upon requirements to keep the workplaces
safe. Again, workers must question their understanding of what the hazard controls are in each
work area so that they fully understand the measures taken for their protection.
Each level of hazard analysis is the foundation for more detailed analysis; that is, a site-level
hazard analysis is used as the basis for the facility-level analysis, which in turn is used as the basis
for the activity- or task-level analysis. Hazard identification and analysis may occur at any point
in a project life cycle: as part of design, operations, maintenance, deactivation or
decommissioning.
4.2.1 Identify Hazards
An ISMS includes processes for identifying hazards (e.g., nuclear, industrial, fire, external
events, construction, environmental impact, etc.).
Attributes
• All types of hazards (e.g., nuclear, chemical, industrial, fire, external events,
construction, environmental impact, etc.) are addressed.
• The identification process is tailored to the type of hazard (e.g., walk-throughs for
industrial hazards), the type of work (e.g., design, construction, operation,
maintenance, deactivation and decommissioning, etc.), and the magnitude of the
hazard’s risk.
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4.2.2 Analyze Hazards
An ISMS includes processes for analyzing hazards.
Attributes
• DOE and other regulatory requirements (e.g., those addressed by DOE 5480.23, DOE
5480.25, 29 CFR 1910, 40 CFR, etc.) are implemented as appropriate to the work, the
type of hazard identified, and the magnitude of its risk.
• Hazard analysis methods address all types of hazards (e.g., nuclear, industrial fire,
external events, natural phenomena, construction, chemical, etc.).
• Hazard analysis methods are applied to all types and stages of work (e.g., design,
construction, normal operations, surveillance, deactivation, maintenance, facility
modification, decontamination and decommissioning, etc.)
4.2.3 Categorize Hazards
An ISMS should include a process for categorizing hazards, such as that defined in DOE-
STD-1027 for nuclear facility operations. DOE O 430.1, LIFE-CYCLE ASSET
MANAGEMENT, its associated guides, and DOE-STD-1120 provide special hazard
identification and analysis methods that apply to facility disposition activities.
Attributes
• The hazard analysis method, level of detail, and resultant controls are appropriate to
the hazard category (see Chapter II, Section 3).
• Hazard categorization is consistent with DOE-STD-1027 and DOE O 430.1A.
4.3 Expectations for Core Function 3, Develop/Implement Hazard Controls; Guiding
Principle 5, Identification of Safety Standards and Requirements; and Guiding
Principle 6, Hazard Controls Tailored to Work Being Performed
Section 51
Before work is performed, the associated hazards are evaluated and DOE and the contractor
agree upon a set of ES&H requirements that, if properly implemented, will provide adequate
assurance that the public, the workers, and the environment are protected. Figure 4 (Chapter II)
illustrates the conceptual process for establishing sitewide ES&H requirements and applying those
requirements to individual tasks.
4.3.1 Identify Standards and Requirements
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(Core Function 3 and Guiding Principle 5) An ISMS should include processes to establish
the set of ES&H requirements for the work consistent with the requirements of the DEAR
(see Attachment 4). The process for identifying ES&H requirements should be one of the
existing, accepted approaches, or it should be consistent with the objectives and concepts
of these existing, accepted approaches (Chapter II, Section 4.1). If a method/approach
other than an existing, accepted one is proposed, the contractor should provide a
description for DOE review and approval.
The use of applicable laws, statutes, Federal rules, national consensus standards, DOE
directives, and DOE Technical Standards is described in Chapter II, Section 4.1.
Attributes
• The contractor identifies, selects, and approves ES&H standards and requirements
with a process that provides adequate protection to the public, the workers, and the
environment.
• The identified ES&H standards and requirements are agreed upon and approved prior
to the commencement of the operations or work being authorized.
• The identified ES&H standards conform to applicable laws, statutes, Federal rules, and
DOE directives.
• DOE reviews, verifies, and approves the contractor’s ES&H standards and
requirements, as defined in S/RIDs, Work Smart Standards (WSSs), or other DOE-
approved processes.
4.3.2 Identify Controls to Prevent/Mitigate Hazards
An ISMS should include a process for identifying and tailoring administrative controls,
safety controls, safety programs, and other conditions that affect the work to be
performed (Guiding Principle 6). The processes should use information obtained in the
hazard analysis and define the requirements for each phase or discrete task of the planned
work (see Chapter II, Section 4.3). As with the hazard analysis, controls developed at the
site level should be used as the basis for facility controls and those in turn used to develop
controls at the work/task level. DOE-STD-1120 describes the process of developing
detailed, task-level controls from the generic, site-level controls.
Attributes
• Controls are tailored to the hazards associated with the work or operations to be
authorized.
• Hazard prevention programs appropriate to the facility’s life cycle are implemented.
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• Controls are addressed for all activities (e.g., construction, normal operations,
surveillance, maintenance work, facility modifications, etc.).
• Controls are addressed for all aspects of the work (e.g., initiation, review,
authorization, and execution).
• All types of controls (e.g., radiation protection, pollution prevention, RCRA,
CERCLA, etc.) are addressed.
• A process or mechanism should be provided that recognizes the control hierarchy
(Section 4) and integrates those controls.
Section 52
• Identified controls are agreed upon and approved prior to the commencement of the
operations or work being authorized.
• Hazard controls are reviewed and approved by DOE as appropriate to the work.
4.3.3 Establish Safety Controls
An ISMS should include a process to establish and document engineered controls,
administrative controls, safety controls, safety programs, and other conditions that affect
the work to be performed. An ISMS should include processes for establishing and
maintaining the safety boundaries (safety envelope) for the work. Some contractors
achieve this objective through the use of work packages, job plans, maintenance plans, and
formally established safety requirements, such as Operational Safety Requirements (OSRs)
or TSRs. The latter requirements are used in DOE nuclear facilities (see Chapter II,
Section 4.3).
Attributes
• Safety boundaries for the work are established and maintained.
• Appropriate controls, conditions, and requirements (e.g., TSRs, OSRs, OSHA and
EPA regulations) that constitute the safety boundaries are identified (see Chapter II,
Section 4.3 for additional details).
• Contractor and DOE procedures define the processes for development, approval, and
maintenance of work authorization documentation including authorization agreements.
• Safety controls are established using the control hierarchy (Section 4).
4.3.4 Implement Controls
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An ISMS should provide a method to implement the controls identified at every level of
work and hazard. The methods should provide assurance that the controls remain in effect
so long as the hazard is present. A method should be briefly described for
translating/transmitting formal control documentation to the working level (“floor level”)
procedures used by workers (see Chapter II, Section 4.3).
Attributes
• Engineered controls, administrative controls, safety controls, safety programs, and
other conditions that affect the work to be performed are implemented.
• Personnel are qualified (e.g., a personnel training and qualification program) to
discharge their responsibilities satisfactorily (Guiding Principle 3) (see Chapter II,
Section 1).
• Controls for all authorized work are developed, approved, and implemented.
4.4 Expectations for Core Function 4, Perform Work, and Guiding Principle 7,
Operations Authorization
4.4.1 Confirm Readiness
An ISMS should include a process to confirm that the facility or process and the
operational work force are in an adequate state of readiness prior to authorizing the
performance of the work [e.g., Guiding Principle 7, readiness assessments, ORRs, Title III
inspections (project design), etc.] (see Chapter II, Section 5).
Attributes
• Controls are adequate to mitigate the identified hazards and the controls are
implemented prior to commencement of work.
• Personnel are qualified and trained for performance of work in accordance with the
controls established (Guiding Principle 3) (Chapter II, Section 1).
• Controls are adequate to ensure safe work performance and to prevent accidents,
uncontrolled releases, or unacceptable exposures to hazardous materials (Chapter II,
Section 5).
• The necessary safety support functions and interfaces (e.g., training, maintenance,
radiological protection, etc.) are established (Chapter II, Section 5).
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• The operability of the necessary facility or process systems required for safe operation
are verified in accordance with the bases established in appropriate authorization
agreements.
4.4.2 Operations Authorization
An ISMS should include a method for gaining authorization to conduct operations.
Provisions should be included to grant operations authorizations for each level of effort at
the site, facility, activity, or process. Such provisions or procedures may include an ORR,
approval to resume operations following a weekend shutdown, and authorization to start
individual procedures or work items using controls such as work clearance permits, shift
orders, or shift manager’s control. An ISMS should also include a method for updating
and configuration control of the operations authorization documentation, such as
authorization agreements, permits, SARs, etc. (see Chapter II, Section 5).
Attributes
• Conduct of operations at the individual facility or process level is authorized by a
process appropriate to the work.
• DOE verifies and authorizes work as appropriate before work commences.
4.4.3 Perform Work Safely
An ISMS should include processes for ensuring that safety requirements are integrated
into work performance (e.g., via work practices and floor level procedures, described in
Section 4.3.4 above). Processes should be adequate to ensure that work is performed
within the controls that have been developed and implemented. Controls may include site
or facility commitments, such as conduct of operations and maintenance programs; worker
safety programs; specified safety systems; or specific controls in work permits. The
controls may be specified in site-level programs or facility-specific authorization bases
documents. An ISMS should include provisions to ensure that ongoing work continues to
be performed within the specified and agreed-upon controls.
Attributes
• Controls remain in effect so long as the hazard is present.
• Personnel are responsible and accountable for performance of work in accordance
with the controls established (Chapter II, Section 1).
• The controls established for safety are a discernible part of the work plan.
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• DOE ensures that work is performed within controls.
4.4.4 Performance Measures
An ISMS should include a process to identify performance measures and indicators,
including safety performance measures for the work (see Section 4.1.2 above and
Chapter II, Sections 5 and 6).
Attributes
• Performance measures and indicators provide information that is truly a direct
indicator of how safely the work is being performed.
• Performance measures and indicators are clearly linked to performance objectives and
expectations.
• Performance measures and indicators are performance based.
• Performance measures and indicators are used by line managers as part of the self-
assessment process (see Chapter III, Section 5.2, and Appendix D of Volume 2).
4.5 Expectations for Core Function 5, Feedback and Improvement
Section 54
All aspects of an ISMS should be subject to continuous improvement through an assessment and
feedback process, which should function at each level of work and at every stage in the work
process. To determine adequacy and/or performance in execution of the ISMS, DOE and the
contractor should establish and agree upon a set of objectives and criteria. When used in
determining whether implementation of the ISMS is adequate, these agreed-to objectives and
criteria may support a determination of contractor fees. These objectives and criteria may also be
useful in identifying those day-to-day performance indicators that can assist in continually
evaluating the effectiveness of the ISMS. The feedback/improvement process includes the
following:
• Feedback information on the effectiveness of the ISMS and the adequacy of controls is
gathered.
• Opportunities for improving work execution and planning are identified and implemented.
• Line and independent oversight is conducted.
• If necessary, regulatory enforcement actions occur.
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4.5.1 Collect Feedback Information
An ISMS should include processes for operational safety, such as self assessment,
monitoring against performance objectives, occurrence reporting, and routine observation.
The processes should include line management and worker feedback as well as
independent oversight (see Chapter II, Section 6, and Appendix D).
All employees must be empowered to have a strong, questioning attitude and to provide
feedback to managers and supervisors. This empowerment encourages new avenues for
continuous improvement in the workplace. Employees should be provided with
appropriate safety incentives to identify improvement opportunities, conduct line and
independent oversight, and to take the steps necessary to effect changes to maintain and
improve their workplace safety.
Attributes
• Line and independent oversight or assessment is conducted at all levels by DOE and
the contractor.
• Oversight and assessment activities verify that work is performed within agreed-upon
controls.
4.5.2 Identify Improvement Opportunities
An ISMS should evaluate feedback and oversight information. Such an evaluation should
include processes for translating this operational information into recommendations for
improvement and processes for translating lessons learned both onsite and from other sites
into recommendations for improvement. An ISMS description should include a worker
suggestion program for improving safety.
Attributes
• Performance measures or indicators and performance objectives are developed in
coordination with DOE. Further, contractor management and DOE use performance
measures and objectives effectively (see Section 4.4.4 above).
• Feedback (including worker input) and lessons learned are managed to improve safety
and work performance.
4.5.3 Make Changes to Improve
An ISMS should contain processes for management to consider and dispose of
recommendations for improvement, including worker suggestions. The description should
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illustrate the process for translating feedback from assessments, lessons learned programs,
external oversight and enforcement, and other inputs into improvements.
Attributes
• Oversight or assessment results are managed to ensure lessons are learned and applied
throughout the site.
Section 55
• Issues are identified (including worker input) and managed to resolution.
• Fundamental causes are determined and effective corrective action plans are developed
and implemented.
4.5.4 Oversight and Enforcement
An ISMS should include processes for oversight by contractor management. Interfaces
for communication with external oversight organizations should be indicated (e.g., EPA,
OSHA, DOE Office of Oversight, etc.).
Attribute
• Regulatory compliance and enforcement as required by rules, laws, and permits such
as PAAA, NEPA, RCRA, CERCLA, FFCA, etc., are ensured.
4.6 Expectations for Guiding Principle 1, Line Management Responsibility for Safety,
and Guiding Principle 2, Clear Roles and Responsibilities
At every level of control, line management must be responsible for safety; therefore, clear and
unambiguous roles and responsibilities should be defined and maintained at all levels within the
organization defined by the ISMS description. All aspects of work identification, planning, and
execution should be under the control and responsibility of line management. Support
organizations, such as ES&H or human resources, must have clearly defined roles and
responsibilities that ensure work is performed safely within the principle that line management is
responsible for safety (see Chapter II, Section 1).
Attributes
• All personnel have clear roles and responsibilities to ensure that safety is maintained at all
levels.
• Line management is responsible for safety.
• Line management is responsible for ensuring the implementation of hazard controls.
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• Facility and process planning is adequate to ensure that work is planned, approved, and
conducted safely.
• Adequate implementation of controls is verified prior to authorization to commence work.
• Line management is responsible for ensuring that controls to ensure work is accomplished
safely are verified and maintained as required by the approved safety authorization basis.
• DOE personnel assigned to oversee, review, and approve the development of safety
basis/authorization basis documentation have clearly defined roles and responsibilities.
• DOE FRA documents or other ISMS procedures specify clear roles and responsibilities
for DOE line management.
• DOE FRA documents or other ISMS procedures specify that DOE line management is
responsible for safety.
4.7 Expectations for Guiding Principle 3, Competence Commensurate with
Responsibility
All organizations and activities within the ISMS should be evaluated to ensure that personnel have
the experience, knowledge, skills, and abilities necessary to discharge their assigned
responsibilities. Accordingly, the ISMS description should establish core competencies for
support and line personnel—workers as well as managers. In addition, the ISMS description
should provide for programs to define personnel performance expectations, provide training, and
evaluate performance to determine whether expectations are met (see Chapter II, Section 1).
Attributes
• Contractor personnel, including line management, have competence commensurate with
their assigned responsibilities.
• DOE FRA documents or other ISMS procedures ensure that personnel, including line
management, have competence commensurate with their assigned responsibilities.
• Personnel who plan, supervise, or actually perform work within controls have competence
commensurate with their responsibilities.
Section 56
• DOE personnel assigned to review and approve safety basis/authorization basis
documentation, including the implementation of safety controls, have competence
commensurate with responsibilities.
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5. OVERSIGHT
ISMS-related assessments need to be conducted to verify that safety obligations are being met.
The use of safety management assessments for this purpose is discussed in Appendix D. DOE P
450.5 (Attachment 2) provides the fundamental framework for the Department’s expectations for
DOE line management ES&H oversight. The Policy notes that the use of contractor self-
assessment programs is the cornerstone for this oversight. However, as noted in Section 4.5,
there are additional regulatory and DOE independent oversight activities that contribute feedback
on the adequacy of the ISMS. The initial ISMS review and approval required in the FRAM is the
first in a continuing series of independent DOE oversight activities.
5.1 Oversight and Enforcement (FRAM 9.6.3)
The FRAM establishes the following requirements for DOE’s oversight and enforcement role.
Like other parts of the ISMS it depends on the contractor providing an organization and
documentation that supports DOE completing its required functions.
Section 9.6.3.1 requires the FEM to ensure that duly authorized independent oversight personnel
have unfettered access to information and facilities, consistent with safety and security
requirements.
Section 9.6.3.1 requires EH-2 to–
• perform independent oversight of line management to assess success of the DOE ISMS
and supporting programs for doing work safely and
• report the results of independent oversight activities to the Secretary, Congress, CSOs,
FEMs, and the contractors.
Section 9.6.3.2 requires the FEM to perform management assessments of contractors to evaluate
their success in doing work safely, to review their performance against formally established ES&H
performance indicators, and to take appropriate action.
Section 9.6.3.3 requires the FEM to monitor contractor actions to report nuclear safety violations
to the Office of Enforcement (EH-10) for review under the provisions of 10 CFR 820. The FEM
and the CSO must refer violations to EH-10 for review under the provisions of 10 CFR 820
where appropriate.
Section 9.6.3.3 requires EH-10 to investigate noncompliances with nuclear safety rules, to assess
the level of violation of noncompliances, and to issue notices of violations where appropriate.
EH-10 is also required to establish, maintain, and implement a noncompliance tracking system for
self-reporting by contractors. EH-10 must also issue civil penalties where appropriate and refer
violations to the Justice Department for criminal review where appropriate. The Secretary shall
receive appeals and grant or deny them.
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5.2 Contractor Implementation
DOE P 450.5 describes a transition process for DOE field element oversight as effective
contractor self-assessment programs are established. The DOE field, in this case, focuses more
on maintaining operational awareness of contractor work activities and reviews performance
against formally established ES&H performance indicators, using contractor self assessments.
The contractor organization and documentation should be structured to support these DOE
functions.
Section 57
In its requirements for describing the ISMS, the DEAR references performance objectives and
performance measures. The DEAR also tasks contractors to describe how they will measure the
effectiveness of the ISMS and ensure a process of continuous improvement. Performance
objectives and performance measures have generally been linked to the contract, budget, and
DOE program execution guidance. Most contractors have found it necessary, in addition to
establishing performance objectives and performance measures, to establish key performance
indicators to enable them to assess the effectiveness of their ISMSs. These indicators should
result in a set of metrics which, if properly identified and used, would demonstrate the status of
the safety management programs and the overall effectiveness of the ISMS. Circumstances at
each site will cause some of the metrics to be unique although others will be the same as at other
sites.
Contractors should develop a set of site- and mission-specific performance measures and
performance indicators to demonstrate the accomplishment of performance and safety goals and
to establish the effectiveness of the ISMS. These performance measures and indicators should be
approved by DOE. In addition, the ISMS should include a mechanism for monitoring
performance measures and indicators, validating the information by assessments, and providing
opportunities for improvement in the ISMS. Those opportunities should then be reviewed and
acted upon by the appropriate line manager. The activities listed below have proven to be useful
in the development of ISMS performance measures and indicators:
• DOE and the contractor, in conjunction with the budget cycle, should define and
document the mechanisms for developing and maintaining ISMS performance objectives
and criteria. From these objectives and criteria, an appropriate set of assessments,
performance measures, and performance indicators can be derived. The resulting data can
be used to adjust the ISMS mechanisms. If serious deficiencies with the performance
indicators are uncovered, a new performance objective and related performance measures
and indicators should be established for the next budget cycle.
• DOE and the contractor should identify key areas that warrant measurement in the
contract as performance measures or performance indicators. They should consider as
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potential performance measures those mechanisms the contractor will use to implement
the ISMS (e.g., worker involvement in hazard reviews, successful near-miss programs,
effective employee concern programs, etc.). These should be agreed upon as tools to
promote effective implementation of the ISMS. These identified measures are to be
reviewed annually and modified to reflect improved performance. For more detailed
information on developing performance measures, see How to Measure Performance, A
Handbook of Techniques and Tools, U.S. DOE, Trade, which may be downloaded at
http://www.llnl.gov/PBM/handbook.
• DOE and contractors should obtain and review site-specific performance information
demonstrating conformance to the mechanisms in place to “integrate ES&H in work
planning and execution,” achieve performance objectives, and ensure overall safety
performance. Target values should be developed and agreed to by both parties. The
contractor would “roll up” the performance information from the facilities to support the
site data. Subsequently, DOE would roll that data up to the “top-level” performance
criteria established by DOE Headquarters Program Secretarial Officers’ line organizations
(e.g., ER, EM, Defense Programs).
• DOE Headquarters Program Secretarial Officers’ line organizations should develop
performance criteria that can be linked to their field organizations. All facilities should be
able to roll up their site-specific and mission-specific performance criteria into the “top-
level” criteria.
• DOE and the contractor should obtain and review site-specific performance information
that would assist in monitoring