DOE O 210.2B, DOE Corporate Operating Experience Program

AVAILABLE ONLINE AT: INITIATED BY: www.directives.doe.gov Office of Health, Safety and Security U.S. Department of Energy ORDER Washington, D.C. Approved: 08-05-2026 SUBJECT: DOE CORPORATE OPERATING EXPERIENCE PROGRAM 1. PURPOSE. a. To institute a Department of Energy (DOE)-wide program for the management of operating experience to prevent adverse operating incidents and facilitate the sharing of good work practices among DOE sites while enabling tailored local operating experience programs based on the nature of work, hazards, and organizational complexities. Operating experiences can be found in all disciplines. b. To provide the systematic review, identification, collection, screening, evaluation, and dissemination of operating experience from United States (U.S.) and foreign government agencies and industry, professional societies, trade associations, national academies, universities, and DOE and its contractors. c. To define the DOE Corporate Operating Experience Program so that it can be integrated into major management programs, reinforcing the core functions and guiding principles of DOE’s Integrated Safety Management System (ISMS), and enhance mission accomplishment, quality assurance, safety, and reliability. 2. CANCELS/SUPERSEDES. DOE O 210.2A, DOE Corporate Operating Experience Program, dated 04-08-11. Cancellation of a directive does not, by itself, modify or otherwise affect any contractual or regulatory obligation to comply with the directive. Contractor Requirements Documents (CRDs) that have been incorporated into a contract remain in effect throughout the term of the contract unless and until the contract or regulatory commitment is modified to either eliminate requirements that are no longer applicable or substitute a new set of requirements. 3. APPLICABILITY. a. Departmental Applicability. Except for the exemptions in paragraph 3c, the provisions of this Order apply to all Departmental Elements. The National Nuclear Security Administration (NNSA) Administrator shall ensure that NNSA employees comply with their respective responsibilities under this Order. Nothing in this directive shall be construed to interfere with the NNSA Administrator’s authority under section 3212(d) of Public Law (P.L.) 106-65 to establish Administration-specific policies, unless disapproved by the Secretary. DOE O 210.2B 2 DOE O 210.2B 08-05-2026 b. DOE Contractors. Except for the equivalencies/exemptions in paragraph 3.c the CRD, Attachment 1, sets forth requirements of this Order that apply to contracts that include the CRD. The CRD must be included in the contracts for the operation, management, maintenance, construction, demolition, or remediation of a DOE facility. c. Equivalencies/Exemptions. Equivalencies and exemptions to this Order are processed in accordance with DOE O 251.1C, Departmental Directives Program. (1) Equivalency. In accordance with the responsibilities and authorities assigned by Executive Order 12344, Naval Nuclear Propulsion Program, codified at Title 50 United States Code (U.S.C.) §§ 2406 and 2511, Naval Nuclear Propulsion Program, and to ensure consistency through the joint Navy/DOE Naval Nuclear Propulsion Program, the Deputy Administrator for Naval Reactors (Director) will implement and oversee requirements and practices pertaining to this Directive for activities under the Director’s cognizance, as deemed appropriate.

(2) Exemption. Consistent with Secretarial Delegation Order Number 00033.00B to the Administrator and Chief Executive Officer, Bonneville Power Administration (BPA), this Order does not apply to BPA. 4. REQUIREMENTS. a. Departmental Elements, including Headquarters and Field Elements, must develop and implement an Operating Experience (OE) Program and identify and designate an OE Program Coordinator. The OE Program shall use a graded approach when addressing the applicability of the following requirements and the basis for this approach must be documented based upon the review and analysis of the hazards and risks for the program and its operational activities. b. Each organization must submit lessons learned from operating experience to the DOE Corporate Lessons Learned Database when both: (1) Operating experience has relevance to other DOE facilities, sites, or programs; and (2) Information has the potential to help avoid adverse operating incidents, for performance improvements, or for cost savings. c. The DOE Corporate Operating Experience Program has the following requirements: (1) A formal process must be established to review and evaluate operating experience from DOE and related government or industry programs, technologies, and facilities. This requirement may be satisfied by regular participation in the review of external events conducted by the Operating Experience Committee (OEC). DOE O 210.2B 3 08-05-2026 (2) Routinely screen and assess internal and external operating experience to identify significant issues and lessons learned that may be of safety significance or have a bearing on the success of DOE missions and to make them available to the DOE complex. (3) Operating experience must be centrally collected, stored, and retrievable to allow ready access to and communication of collected information on a timely, unimpeded basis by all DOE elements. 5. RESPONSIBILITIES. a. Deputy Secretary. Approves Operating Experience Level 1 (OE-1) reports, as needed, to inform the DOE complex of the most significant events or trends of events in accordance with Appendix A. b. NNSA Administrator and Program Secretarial Officers. (1) Designate OE Program coordinators to fulfill responsibilities of this Order. (2) Develop and promulgate relevant operating experience through the DOE Corporate Operating Experience Program, including identified cross- cutting issues and trends and lessons learned following completion of major program missions and contract transitions. (3) Ensure appropriate coordination and response for DOE Corporate Operating Experience Documents, in accordance with Appendix A. (4) Ensure that operating experience is incorporated into applicable activities and processes. (5) As part of self-assessments conducted to evaluate organizational performance in Integrated Safety Management (ISM), include an assessment of the effectiveness of the organization’s operating experience program. c. Office of Health, Safety and Security. (1) As the designated DOE Corporate Operating Experience Program Lead Office, maintain and continuously improve the program and associated databases (e.g., the DOE Corporate Lessons Learned Database). (2) Develop, promulgate, and maintain program guidance materials. (3) Assist DOE elements in implementing this Order. (4) Collect and analyze internal operating experience information (e.g., from occurrence reports, accident investigations, and site-specific input) to identify and communicate significant-crosscutting issues and trends.

4 DOE O 210.2B 08-05-2026 (5) Collect and analyze external operating experience information (e.g., from other government agencies, industry organizations, or professional groups) to identify and communicate significant issues and lessons learned applicable to DOE. (6) Develop and communicate performance trending and analysis information from operating experience (e.g., daily occurrence summaries, weekly reports, periodic safety management meeting materials, and occurrence trend reports). (7) Develop and distribute DOE Corporate Operating Experience Program documents in accordance with Appendix A. (8) Promote and manage the DOE OEC, the members of which perform in-depth reviews of DOE and external operating experience to determine its relevance and share both internal and external lessons learned. (9) Perform annual self-assessment reviews on the effectiveness of the OE Program to guide ongoing program improvement. d. Heads of Field Elements and Contracting Activities; Heads of GOGO Sites; and Heads of Sites Not Under the Cognizance of a DOE Field Element. (1) Designate OE Program Coordinators who have access to senior management to fulfill the responsibilities assigned by this Order. (2) Develop and promulgate relevant operating experience through the DOE Corporate Operating Experience Program, including lessons learned following completion of major program missions and contract transitions, and submit lessons learned to the DOE Corporate Lessons Learned Database. (3) Ensure appropriate coordination and responses for DOE Corporate Operating Experience Documents, in accordance with Appendix A. (4) Ensure that operating experience is incorporated into applicable activities and processes. (5) Identify contracts to which the CRD should apply and notify the cognizant contracting officers. (6) As part of self-assessments conducted to evaluate organizational performance in Integrated Safety Management (ISM), include an assessment of the effectiveness of the organization’s operating experience program. DOE O 210.2B 5 08-05-2026 e. Operating Experience Program Coordinators. (1) Serve as the point-of-contact for the DOE Corporate Operating Experience Program. (2) Support Program, Field Office, or Government Site Managers, as requested, in implementing, managing, and overseeing the OE Program. (3) Determine, with the help of subject-matter experts, the applicability and significance of internal and external operating experiences and distribute products, as applicable, for review, analysis, and potential action. (4) Apprise senior management of any emergent operating experience issues or adverse trends that need management attention. (5) Participate in the OEC and OEC activities and tasks. f. Contracting Officers. Incorporate the CRD into contracts in a timely fashion upon notification of its applicability. 6. DEFINITIONS. a. Actions. Responses to lessons learned. Examples are: (1) Corrective actions in response to occurrence analysis. (2) Preventive actions to preclude the recurrence of a negative event. (3) Improvement actions based on good work practices or innovative approaches. b. DOE Corporate Operating Experience Program Documents. Publications defined in Appendix A, DOE Corporate Operating Experience Program Documents. c. Good Work Practice or Best Practice. A positive example of work processes with the potential to be the basis for significant operational improvements or cost savings.

d. Lesson Learned. A good work practice or innovative approach that is captured and shared to promote repeat application or an adverse work practice or experience that is captured and shared to prevent recurrence. e. Operating Experience. Information that relates to the methods by which work is planned and conducted and an organization’s missions are performed. Operating experience provides the basis for knowledge and understanding that fosters development of lessons learned and improvement of operational performance. 6 DOE O 210.2B 08-05-2026 f. Operating Experience Committee. A committee that performs in-depth reviews of industry operating experience to determine its relevance to DOE and shares both internal and external lessons learned. g. Subject-Matter Expert (SME). An individual with qualifications and experience in a particular field or work process; an individual who by education, training, and/or experience is a recognized expert on a particular subject, topic, or system. 7. REFERENCES. (Note: DOE directives are available online at www.directives.doe.gov/directives/current.html.) a. Public Law 106-65, section 3212(d), Administrator for Nuclear Security— Policy Authority b. 50 U.S.C. § 2406, Deputy Administrator for Naval Reactors c. 50 U.S.C. § 2511, Naval Nuclear Propulsion Program d. DOE O 251.1C, Departmental Directives Program e. Executive Order 12344, Naval Nuclear Propulsion Program 8. CONTACT. Questions concerning this order should be addressed to the Office of Health, Safety and Security at EHSSWebTeam@hq.doe.gov. BY ORDER OF THE SECRETARY OF ENERGY: JAMES P. DANLY Deputy Secretary DOE O 210.2B Appendix A—Federal Employees Only 08-05-2026 Page A-1 APPENDIX A DOE CORPORATE OPERATING EXPERIENCE PROGRAM DOCUMENTS Operating Experience Document Purpose Developed By Distrib. Vehicle Issued By Issued To Who Takes Action Actions Follow-up Reports Operating Experience Level 1 (OE-1) To inform DOE complex of most significant events or trends of concern to DOE management, including assessments and required actions with close-out verification in a formal response. Operating Experience (OPEX) Lead Office and working group of subject-matter experts (SMEs) from across DOE. Formal Correspondence Lessons Learned (LL) Webpage Deputy Secretary (Dep Sec) National Nuclear Security Administration (NNSA) and DOE Under Secretaries (Under Secs) For Action Registered persons are notified when posted on Internet. As directed Assessments; decision of applicability; actions taken or planned with dates; verification of close- out. Formal response required through Under Secs to Dep Sec (copy to OPEX Lead Office) with consolidated report of actions taken and affirmation that expectations are met or will be met by required date. Operating Experience Level 2 (OE-2) To inform DOE complex (or affected sites) of potentially significant safety issues (e.g., Conduct of Operations (CON- OPS); Suspect/Counterfeit or Defective items (S/CI-D). Must include a statement of actions required (or recommended for NNSA) and formal method of feedback. OPEX Lead Office and working group of SMEs from across DOE Formal Correspondence LL Webpage Chief, Health, Safety and Security Office NNSA Principal Deputy Administrator and Program Secretarial Offices (PSOs) For Action Registered persons are notified when posted on Internet. DOE, including Government- Owned/ Government- Operated (GOGO), Elements and Contractors, as applicable

Review issue (e.g., CON-OPS or Purchasing for S/CI-D) and take appropriate action. ___ Appendix A – Federal Employees Only DOE O 210.2B Page A-2 08-05-2026 DOE CORPORATE OPERATING EXPERIENCE PROGRAM DOCUMENTS Operating Experience Document Purpose Developed By Distrib. Vehicle Issued By Issued To Who Takes Action Actions Follow-up Reports Operating Experience Level 3 (OE-3) To inform Senior HQ and Field Management when an events(s) or a trend(s) warrants attention by Senior HQ or Field Management, but the issue does not warrant on OE-1 or OE-2 report. Highlights important environment, safety, and health issues for senior management’s attention and potential action. OPEX Lead Office LL Webpage Office of Health, Safety and Security NNSA Principle Deputy Administrator and PSOs. Registered persons are notified when posted on the internet. DOE, including (GOGO), Elements and Contractors, as applicable As appropriate None Operating Experience Summary (OES) To inform DOE complex of DOE or external operating experience from which sites could benefit. Consists of a complication of informative operating experience-based articles. OPEX Lead Office Operating Experience Summary webpage and blog OPEX Lead Office Internet distribution only. Registered users are notified when posted on the internet. DOE, including (GOGO), Elements As appropriate None DOE O 210.2B Appendix A—Federal Employees Only 08-05-2026 Page A-3 DOE CORPORATE OPERATING EXPERIENCE PROGRAM DOCUMENTS Operating Experience Document Purpose Developed By Distrib. Vehicle Issued By Issued To Who Takes Action Actions Follow-up Reports Suspect/ Counterfeit or Defective Items (S/CI-D) Data Collection Sheet (DCS) To provide information on S/CI-Ds with potential impact to DOE operations. Developed from review of occurrence reports, the Government/Industry Data Exchange Program (GIDEP), the Institute of Nuclear Power (INPO), and other sources. OPEX Lead Office S/CI-D web pages A limited number sent by push mail to a registered users list. OPEX Lead Office Internet distribution only. Registered users are notified when posted on the internet. DOE, including (GOGO), Elements As appropriate None DOE Lessons Learned (LL) Report To provide feedback communications on identified program/mission-specific lessons learned across the DOE complex. DOE Complex-wide DOE Corporate LL Database OPEX Lead Office Internet distribution only. Registered users are notified when posted on the internet. DOE, including (GOGO), Elements As appropriate None DOE O 210.2B Attachment 1 – CRD, Contractors Only 08-05-2026 Page 1-1 ATTACHMENT 1 CONTRACTOR REQUIREMENTS DOCUMENT DOE O 210.2B, DOE CORPORATE OPERATING EXPERIENCE PROGRAM Regardless of the performer of the work, the contractor is responsible for complying with the requirements of this Contractor Requirements Document (CRD) and flowing down CRD requirements to subcontractors at any tier, using a graded approach based on risk to the extent necessary to ensure contractor compliance. 1. REQUIREMENTS. a. Establish an Operating Experience Program tailored to the nature of the work, hazards, and organizational complexities to: (1) Develop lessons learned that focus on preventing adverse trends and events and on performance improvement or cost savings. (2) Screen, distribute, and review DOE Corporate Operating Experience Program Operating Experience Level 1, Level 2, and Level 3 documents defined in Appendix A for site-specific relevance, risks, and vulnerabilities, and consider incorporation into contractor activities and processes, as appropriate. b. Designate an Operating Experience Program Coordinator who can raise operating experience issues to senior contractor management, support contractor managers in implementing, managing, and overseeing the Operating Experience Program, and serve as the point of contact for the DOE Corporate Operating Experience Program. c. Share contractor-specific lessons learned from operating experience with the DOE complex through the DOE Corporate Lessons Learned Database when both conditions are met: (1) Operating experience has relevance to other DOE facilities, sites, or programs; and (2) Information has the potential to help avoid adverse operating incidents, for performance improvements, or for cost savings.