DOE G 450.4-1B Vol 2, Integrated Safety Management System Guide (Volume 1) for use with Safety Management System Policies (DOE P 450.4, DOE P 450.5, and DOE P 450.6); The Functions, Responsibilities, and Authorities Manual; and DOE Acquisition Regulation
Functional areas: Integrated Safety Management, Safety
This Department of Energy (DOE) Integrated Safety Management System (ISMS) Guide is approved for use by the Office of Environment, Safety and Health (EH) and the National Nuclear Security Administration (NNSA). This Guide is available for use by all DOE components and their contractors. This Guide is a consensus document coordinated by EH and prepared under the direction of the DOE Safety Management Implementation Team (SMIT). Replaces DOE G 450.4-1A. Canceled by DOE G 450.4-1C.
Supersedes:
DOE G 450.4-1A, Vol 2, Integrated Safety Management System Guide on Mar 01, 2001
Superseded By:
DOE G 450.4-1C, Integrated Safety Management System Guide on Sep 29, 2011
Version history and related documents
Superseded by
A newer version replaces this document.
- DOE G 450.4-1CIntegrated Safety Management System Guide (Sep 29, 2011)
Supersedes
Earlier documents this one replaced.
Document text
Text extracted from the attached file. Refer to the original document for the authoritative version.
Section 1
DOE G 450.4-1B
3-1-01
Volume 2 of 2
INTEGRATED SAFETY
MANAGEMENT SYSTEM GUIDE
for use with
SAFETY MANAGEMENT SYSTEM POLICIES (DOE P 450.4, DOE P 450.5,
AND DOE P 450.6); THE FUNCTIONS, RESPONSIBILITIES, AND
AUTHORITIES MANUAL; AND THE DEPARTMENT OF ENERGY
ACQUISITION REGULATION
Volume Two: Appendixes
Assistant Secretary for
Environment, Safety and Health
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Volume 2 - Integrated Safety Management System Guide - Page iii
Contents 3-1-01
DOE G 450.4-1B
CONTENTS
APPENDIX A: GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
APPENDIX B: RESOURCES FOR COMPLYING WITH THE SMS POLICIES, THE FRAM,
AND THE DEAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
APPENDIX C: DEVELOPMENT AND EVALUATION GUIDANCE FOR AN
ISMS AT A HAZARD CATEGORY 2 NUCLEAR FACILITY . . . . . . . . . . C-1
APPENDIX D: DISCUSSION OF SAFETY MANAGEMENT ASSESSMENT . . . . . . . . . D-1
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
2. (Types of) Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
3. Principles of the Assessment Effort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
4. Attributes of Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
4.1 Identification of Problems/Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
4.2 Prioritization of Deficiencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
4.3 Problem Correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
4.4 Sharing of Significant Assessment Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
5. Other Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
6. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
APPENDIX E: ISMS EVALUATION GUIDANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
1. Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
1.1 Role of the Approval Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
1.2 Role of the Verification Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
1.3 Concept of the Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
2. Integrated Safety Management Core Expectations . . . . . . . . . . . . . . . . . . . . . . . . . E-3
2.1 Phase I Core Expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
2.2 Phase II Core Expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-6
3. Conduct of the Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-8
3.1 Team Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-8
3.2 Team Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-9
3.3 Review Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-10
3.4 Combined Phase I and II Reviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-11
3.5 The Use of Routine Evaluations for ISMS Reviews . . . . . . . . . . . . . . . . . . . E-12
Section 2
4. Example CRADS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-12
5. Example Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-14
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CONTENTS (continued)
DOE G 450.4-1B
APPENDIX F: EXAMPLES OF TOPICS ADDRESSED IN ISMS DESCRIPTION
DOCUMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
1. Example from SRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
2. Example from the Y-12 Plant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
2.1 ISMS Infrastructure: An Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
2.2 Details of the ISMS Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-8
APPENDIX G: FEEDBACK AND IMPROVEMENT MECHANISMS . . . . . . . . . . . . . . . G-1
1. Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
2. Description of Feedback And Improvement Mechanisms . . . . . . . . . . . . . . . . . . . G-1
2.1 Government Performance and Results Act
and Performance-Based Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-2
2.2 Lessons Learned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-4
2.3 Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-9
2.4 Safety Performance Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-11
2.5 Corrective Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-14
3. Examples of Feedback and Improvement Mechanisms Implemented at Various
Organizational Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-14
3.1 Facility or Task Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-15
3.2 Site/Contract Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-17
3.3 Headquarters or Corporate Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-18
4. Resolution of Safety Issues Identified by DOE Independent Oversight Offices . G-21
4.1 Safety Issue Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-21
4.2 Corrective Action Plan Development (Disposition) . . . . . . . . . . . . . . . . . . G-24
4.3 Corrective Action Plan Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-24
4.4 Deputy Secretary Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-26
4.5 Corrective Action Plan Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . G-26
4.6 Corrective Action Plan Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-28
4.7 Safety Issue Follow-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-29
5. Corrective Action Plan Dispute Resolution Process . . . . . . . . . . . . . . . . . . . . . . G-29
6. References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-30
Section 3
6.1 Rules and Directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-
6.2 Additional References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-
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Appendix A 3-1-01
DOE G 450.4-1B
APPENDIX A
GLOSSARY
ADMINISTRATIVE CONTROLS. Provisions relating to organization and management,
procedures, record keeping, assessment, and reporting necessary to ensure safe operation of a
facility. With respect to nuclear facilities, administrative controls means the section of the
Technical Safety Requirements (TSRs) containing provisions for safe operation of a facility
including (1) requirements for reporting violations of TSRs, (2) staffing requirements important
to safe operations, and (3) commitments to the safety management programs and procedures
identified in the Safety Analysis Report as necessary elements of the facility safety basis
provisions.
AUTHORIZATION AGREEMENT. A documented agreement between the Department of
Energy (DOE) and the contractor for high-hazard facilities (Categories 1 and 2), incorporating
the results of DOE’s review of the contractor’s proposed authorization basis for a defined scope
of work. The authorization agreement contains key terms and conditions (controls and
commitments) under which the contractor is authorized to perform work. Any changes to these
terms and conditions would require DOE approval.
AUTHORIZATION BASIS. Safety documentation supporting the decision to allow a process
or facility to operate. Included are corporate operational and environmental requirements as
found in regulations and specific permits, and, for specific activities, work packages or job safety
analyses. (See also nuclear safety authorization basis.)
AUTHORIZATION PROTOCOLS. Those processes used to communicate acceptance of the
contractor’s integrated plans for hazardous work. Such protocols are expected to range from
preperformance review and approval by DOE of detailed safety-related terms and conditions for
performing work (authorization agreement) to less rigorous oversight and postperformance
assessment of the contractor’s work.
CHANGE CONTROLS. A process that ensures all changes are properly identified, reviewed,
approved, implemented, tested, and documented.
COGNIZANT SECRETARIAL OFFICER. That first-tier Headquarters office with
responsibility and authority for the particular activity under consideration.
CONTRACTING OFFICER. A DOE official with the authority to purchase or contract for
goods and services in excess of $25,000. Contracting officers are appointed using Standard
Form 1402, following procedures in DOE O 541.1, APPOINTMENT OF CONTRACTING
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DOE G 450.4-1B
OFFICERS AND CONTRACTING OFFICER REPRESENTATIVES, which superseded
DOE 4200.4A. For Headquarters support contracts, the contracting officer is generally a member
of the staff of the Assistant Secretary for Human Resources and Administration.
CONTRACTOR. Any person under contract (including subcontractors or suppliers) with DOE
with the responsibility to perform activities or supply services or products.
CORE SAFETY MANAGEMENT FUNCTIONS. The core safety management functions for
DOE P 450.4, SAFETY MANAGEMENT SYSTEM POLICY, which are to (1) define the scope
of work, (2) analyze the hazards; (3) develop and implement hazard controls; (4) perform work
within controls; and (5) provide feedback and continuous improvement. These functions are also
identified in DOE Acquisition Regulations (DEAR) 48 CFR 970.5223-1(c).
Section 4
CORE TECHNICAL GROUP (CTG). The CTG maintains a system and process to share
Federal technical resources within DOE and across organizational lines. A database is
maintained by technical specialty area to assist customers in identifying the best individuals or
mixes of expertise needed to support the customer’s projects.
DEACTIVATION. The process of placing a facility in a stable and known condition, including
the removal of hazardous and radioactive materials to ensure adequate protection of the
worker, public health and safety, and the environment, thereby limiting the long-term cost of
surveillance and maintenance. Actions include the removal of fuel, draining and/or de-energizing
nonessential systems, removal of stored radioactive and hazardous materials, and related actions.
Deactivation does not include all decontamination necessary for the dismantlement and
demolition phase of decommissioning (e.g., removal of contamination remaining in the fixed
structures and equipment after deactivation).
DECOMMISSIONING. Takes place after deactivation and includes surveillance and
maintenance, decontamination, and/or dismantlement. These actions are taken at the end of the
life of a facility to retire it from service with adequate regard for the health and safety of workers
and the public and protection of the environment. The ultimate goal of decommissioning is
unrestricted release or restricted use of the site.
DECONTAMINATION. The removal or reduction of residual radioactive and hazardous
materials by mechanical, chemical, or other techniques to achieve a stated objective or end
condition.
DEFENSE IN DEPTH. An approach to facility safety that builds in layers of defense against
release of hazardous materials so that no one layer by itself, no matter how good, is completely
relied upon. To compensate for potential human and mechanical failures, defense in depth is
based on several layers of protection with successive barriers to prevent the release of hazardous
material to the environment. This approach includes protection of the barriers to avert damage to
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DOE G 450.4-1B
the plant and to the barriers themselves. It includes further measures to protect the public,
workers, and the environment from harm in case these barriers are not fully effective.
DIRECTIVES. Includes Policies, Regulations, Orders, Notices, Manuals, Guides, and
Technical Standards, as defined in DOE M 251.1-1A, under Chapter 1, “General Directives
Structure,” Section 3, “Description,” and as also described in DOE P 151.1.
DISPOSITION. Those activities that follow completion of program mission, including, but not
limited to, surveillance and maintenance, deactivation, and decommissioning.
ENHANCED WORK PLANNING. A process that evaluates and improves the program by
which work is identified, planned, approved, controlled, and executed. The key elements of
enhanced work planning are line management ownership; a graded approach to work
management based on risk and complexity; worker involvement beginning at the earliest phases
of work management; organizationally diverse teams; and organized, institutionalized
communication.
ENGINEERED CONTROLS. Physical controls, including set points and operating limits; as
distinct from administrative controls.
Section 5
ENVIRONMENTAL MANAGEMENT SYSTEM. That part of the overall management system
that includes organizational structure, planning activities, responsibilities, practices, procedures,
processes, and resources for developing, implementing, achieving, reviewing, and maintaining the
environmental policy (see DOE/EH-0573 and http://www.qs9000.com/iso14000.html).
EXTERNAL EVENTS. Natural phenomena or man-caused hazards not related to the facility.
FACILITY. The buildings, utilities, structures, and other land improvements associated with an
operation or service and dedicated to a common function.
FIELD ELEMENT. A non-Headquarters DOE organization that is geographically distinct.
Field elements can be area offices; support offices; operations offices; field offices; regional
offices; or offices located at environmental restoration, construction, or termination sites.
“FLOOR-LEVEL” PROCEDURES. Detailed instructions used by technicians, researchers,
and other workers to directly accomplish work activities or tasks.
GUIDING PRINCIPLES. Conditions for performance of work that a safety management
system must address. The guiding principles for the Safety Management System Policy (DOE P
450.4) are Line Management Responsibility for Safety, Clear Roles and Responsibilities,
Competence Commensurate with Responsibilities, Balanced Priorities, Identification of Safety
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DOE G 450.4-1B
Standards and Requirements, Hazard Controls Tailored to Work Being Performed, and
Operations Authorization. These principles are also identified in DEAR 48 CFR 970.5223-1(b).
HAZARD. A source of danger (i.e., material, energy source, or operation) with the potential to
cause illness, injury, or death to personnel or damage to a facility or to the environment (without
regard to the likelihood or credibility of accident scenarios or consequence mitigation).
HAZARD ANALYSIS. The determination of material, system, process, and plant
characteristics that can produce undesirable consequences, followed by the assessment of
hazardous situations associated with a process or activity. Largely qualitative techniques are
used to pinpoint weaknesses in design or operation of the facility that could lead to accidents.
The SAR hazard analysis examines the complete spectrum of potential accidents that could
expose members of the public, on-site workers, facility workers, and the environment to
hazardous materials.
HAZARD CLASSIFICATION. Evaluation of the consequences of unmitigated releases,
performed to classify facilities or operations into the following hazard categories:
• Category 1: The hazard analysis shows the potential for significant off-site consequences.
• Category 2: The hazard analysis shows the potential for significant on-site consequences.
• Category 3: The hazard analysis shows the potential for significant localized consequences.
HAZARDS CONTROLS. Design features; operating limits; and administrative or safety
practices, processes, or procedures to prevent, control, or mitigate hazards.
HEAD OF THE CONTRACTING ACTIVITY. Head of a DOE element who has been
delegated authority by the Deputy Assistant Secretary for Procurement and Assistance
Management to (1) award and administer contracts, sales contracts, and/or financial assistance
instruments; (2) appoint contracting officers; and (3) exercise the overall responsibility for
managing the contracting activity.
Section 6
IMPLEMENTATION PLAN. A document prepared by a contractor that sets forth (1) when
and how the actions appropriate to comply with DOE or other regulatory requirements, including
the requirements of a plan or program committed to by the contractor, shall be taken, and
(2) what relief will be sought if a contractor cannot attain full compliance with a requirement in a
reasonable manner.
INTEGRATED SAFETY MANAGEMENT SYSTEM. A Safety Management System (SMS)
to systematically integrate safety into management and work practices at all levels as required by
DOE P 450.4, SAFETY MANAGEMENT SYSTEM POLICY, and the other related Policies:
DOE P 450.5 AND DOE P 450.6.
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DOE G 450.4-1B
LIFE CYCLE. The life of an asset from planning through acquisition, maintenance, operation,
and disposition.
LINE MANAGEMENT. Any management level within the line organization, including
contractor management, that is responsible and accountable for directing and conducting work.
LINE ORGANIZATION. That unbroken chain of command that extends from the Office of
the Secretary to Secretarial Offices that set program policy and plans and develop assigned
programs, to the field element organizations responsible for execution of these programs, to the
contractors that conduct the work.
MANAGEMENT CONTROLS (INTERNAL CONTROLS). The organization, procedures,
and methods managers use to achieve their goals, including processes for planning, organizing,
directing, and controlling operations. Management controls are designed to provide reasonable
assurance that (1) programs achieve intended results; (2) resource use is consistent with DOE’s
mission and resources are protected from waste, loss, unauthorized use, and misappropriation;
(3) laws and regulations are followed; and (4) decisions are based on reliable data. Management
controls apply to all programs and administrative functions.
MANUALS/CODES OF PRACTICE. As applied to integrated safety management,
documented instructions that define methods, processes, and procedures for DOE and the
contractor to use in implementing safety requirements and guidelines. These manuals/codes of
practice document the safety infrastructure of an ISMS and provide the basis for work planning,
authorization protocols, formality of operations, and feedback and improvement processes.
NUCLEAR SAFETY. Aspects of safety that encompass activities and systems that present the
potential for (1) uncontrolled releases of fission products or other radioactive materials to the
environment or (2) inadvertent criticality.
NUCLEAR SAFETY AUTHORIZATION BASIS. The basis for the safe operation of a DOE
nuclear facility, nuclear safety authorization basis includes hazard classification documents,
Safety Analysis Reports, TSRs, DOE-issued safety evaluation reports, and facility-specific
commitments made to comply with DOE nuclear safety requirements.
OCCURRENCE REPORT. A documented evaluation of an event or condition that is prepared
in sufficient detail to enable the reader to assess its significance, consequences, or implications
and to evaluate the actions being proposed or employed to correct the condition or to avoid
recurrence.
OPERATIONAL READINESS REVIEW/ASSESSMENT. A disciplined, systematic,
documented, performance-based examination of facilities, equipment, personnel, procedures, and
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Section 7
DOE G 450.4-1B
management control systems to ensure that a facility will be operated safely within its approved
safety envelope as defined by the facility safety basis.
OPERATIONAL SAFETY CONTROLS. Safety limits, operating limits, surveillance
requirements, safety boundaries, and management and administrative controls that significantly
contribute to protecting workers, the public, and the environment from hazards other than nuclear
detonation, high-explosive detonation and deflagration, and fire (which are addressed by Nuclear
Explosive Safety Rules) for specific nuclear explosive operations and associated activities.
OVERSIGHT. Assessment of the adequacy of DOE and contractor performance. The Assistant
Secretary for Environment, Safety and Health has the responsibility and authority to
independently assess the adequacy of DOE and contractor performance. Under DOE P 450.5,
DOE line management also has responsibility for assessment of the adequacy of the contractor’s
ES&H performance.
PERFORMANCE INDICATOR. Operational information indicative of the performance or
condition of a facility, group of facilities, or site.
PERFORMANCE-BASED REGULATIONS. Regulations that are outcome-oriented rather
than procedure-oriented.
POLLUTION PREVENTION. The use of materials, processes, and practices that reduce or
eliminate the generation and release of pollutants, contaminants, hazardous substances, and waste
into land, water, and air. For DOE, this includes recycling activities.
PROCEDURE. A document that prescribes a process (a sequence of actions) to be performed
to achieve a desired outcome.
PROCESS. A series of actions that achieves an end or result.
PROGRAM MANAGER.
a. (Chief Financial Officer) An individual in an organization or activity responsible for the
management of a specific function or functions and responsible for budget formulation and
execution of the approved budget. The individual is the recipient of an approved funding
program from the Office of Chief Financial Officer identifying his or her program dollars
available to accomplish the assigned function.
b. (Environment, Safety and Health) The Headquarters individual, or his/her designee,
designated by and under the direction of a Secretarial Officer, who is directly involved in
the operation of facilities under his/her cognizance, and holds signature authority to provide
technical direction through heads of field elements/operations office organizations to
contractors for these facilities.
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DOE G 450.4-1B
PROGRAM OFFICE. A Headquarters organization responsible for executing program
management functions and for assisting and supporting field elements in safety and health,
administrative, management, and technical areas.
PROGRAM SECRETARIAL OFFICERS (PSO). See SECRETARIAL OFFICER.
RISK. The quantitative or qualitative expression of possible loss that considers both the
probability that a hazard will cause harm and the consequences of that event.
RISK-INFORMED. Using knowledge of the risk.
SAFETY ANALYSIS. A documented process to (1) provide systematic identification of
hazards within a given DOE operation; (2) describe and analyze the adequacy of the measures
taken to eliminate, control, or mitigate identified hazards; and (3) analyze and evaluate potential
accidents and their associated risks.
Section 8
SAFETY ANALYSIS REPORT (SAR). A report that documents the safety analysis for a
nuclear facility to provide the basis for a determination that the facility can be constructed,
operated, maintained, shut down, and decommissioned safely and in compliance with applicable
laws and regulations.
SAFETY CONTROLS. Safety significant controls or safety class controls (see also
administrative controls).
SAFETY DOCUMENTATION. Reports, memorandums, and other signed and dated
documents that identify the hazards of a process or facility, and describe the measures for their
control.
SAFETY ENVELOPE. The range of conditions covered by the safety documentation of a
process or facility under which safe operation is adequately controlled.
SAFETY EVALUATION REPORT (SER). A DOE document that describes the extent and
detail of DOE review of a SAR or equivalent analysis report, the bases for approving the SAR (or
equivalent), and any conditions of SAR (or equivalent) approval. Approval signifies that DOE
has accepted the analysis as appropriately documenting the safety basis of a facility and as
serving as the basis for operational controls necessary to maintain an acceptable operating safety
envelope.
SAFETY CLASS STRUCTURES, SYSTEMS, AND COMPONENTS. Nuclear safety
structures, systems, and components (SSCs) that are relied upon to protect the safety and health
of the off-site public as identified by safety analyses.
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DOE G 450.4-1B
SAFETY PROGRAMS. Programs, required by DOE or other regulatory authority or
committed to in the contractor’s SMS description, that will be adhered to for a scope of work by
a facility or site in support of the work.
SAFETY SIGNIFICANT STRUCTURES, SYSTEMS, AND COMPONENTS. Structures,
systems, and components (SSCs) that are not designated as safety class SSCs, but whose
preventive or mitigative function is a major contributor to defense in depth (i.e., prevention of
uncontrolled material release) and/or worker safety as determined from hazard analyses.
SAFETY STRUCTURES, SYSTEMS AND COMPONENTS. Both safety significant SSCs
and safety class SSCs.
SECRETARIAL OFFICER. The head of a first-tier organization; a DOE Headquarters
employee reporting directly to the Secretary, the Under Secretary, or the Deputy Secretary.
STANDARD. A generic, all-encompassing term used to describe documents that provide a
specified set of mandatory or discretionary rules, requirements, or conditions concerned with
performance, design, operation, or measurements of quality to accomplish a specific task.
Standards may include Federal laws, regulations, State laws, Federal agency directives, national
and internal technical standards, codes of conduct, or even organizational “internal use only”
documents.
SURVEILLANCE. Any periodic monitoring to ensure operability or adequacy of performance.
TAILORING. Adapting something, such as a safety program, practice, or requirement, within
the ISMS to suit the need or purposes of a particular operation/activity, taking into account the
type of work and associated hazards.
TECHNICAL SAFETY REQUIREMENTS (TSRs). Those requirements that define the
conditions, safe boundaries, and management or administrative controls necessary to ensure the
safe operation of a nuclear facility and to reduce the potential risk to the public and facility
workers from uncontrolled releases of radioactive materials or from radiation exposures due to
inadvertent criticality. TSRs consist of safety limits, operating limits, surveillance requirements,
administrative controls, use and application instructions, and the basis thereof.
Section 9
TECHNICAL STANDARD. A document that sets down a discretionary set of actions that
must be accomplished to meet the purpose of the encompassing document. These actions are
generally concerned with descriptions or steps that must be met to accomplish a specific task,
such as classification of components, operation of equipment, enhancement of quality, or
protection of personnel. They may also be used for procurement activities, such as specification
of materials, products, or services in accordance with a specific set of conditions for delivery.
Volume 2 - Integrated Safety Management System Guide - Page A-9
Appendix A 3-1-01
DOE G 450.4-1B
Technical standards may only be made mandatory by direct reference in a requirements-type
document, such as a contract, law, rule, or Federal agency directive.
UNREVIEWED SAFETY QUESTION (USQ).
a. A USQ exists if one or more of the following conditions is identified:
(1) the probability of occurrence or the consequences of an accident or malfunction of
equipment important to safety as previously evaluated in the facility safety analyses
could be increased;
(2) the possibility for an accident or malfunction of a different type than any evaluated
previously in the facility safety analyses could be created; or
(3) any margin of safety as defined in the bases of the TSRs could be reduced.
b. A USQ determination is made when one of the following circumstances occurs:
(1) temporary or permanent changes in the facility as described in existing safety
analyses;
(2) temporary or permanent changes in the procedures as derived from existing safety
analyses; and
(3) tests or experiments not described in existing safety analyses.
USQ PROCESS. A process to determine when DOE is to be involved in decision making
involving a USQ.
VOLUNTARY PROTECTION PROGRAM. The Department of Energy Voluntary Protection
Program (DOE-VPP), which promotes safety and health excellence through cooperative efforts
among labor, management, and government at DOE contractor sites. DOE has also formed
partnerships with other Federal agencies and the private sector for both advancing and sharing its
VPP experiences and preparing for program challenges in the next century. The safety and health
of contractor and Federal employees are a high priority for the Department (see
http://tis-nt.eh.doe.gov/vpp/).
WORK. Process of performing a defined task or activity; for example, research and
development, operations, maintenance and repair, administration, software development and use,
inspection, safeguards and security, data collection, and analysis.
WORK AUTHORIZATION. The process used by line management to permit a task or activity
to be initiated as planned, having determined that it can be performed safely.
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3-1-01 Appendix A
DOE G 450.4-1B
WORK FOR OTHERS. The performance of work for non-DOE entities by DOE/contractor
personnel and/or the use of DOE facilities that is not directly funded by DOE appropriations.
WORK PERFORMANCE. The act of performing work.
WORK PLANNING. The process of planning a defined task or activity. Addressing safety as
an integral part of work planning includes execution of the safety-related functions in preparation
for performance of a scope of work. These functions include (1) definition of the scope of work;
(2) formal analysis of the hazards bringing to bear in an integrated manner specialists in both
ES&H and engineering, depending on specific hazards identified; (3) identification of resulting
safety controls including safety structures, systems and components, and other safety-related
commitments to address the hazards; and (4) approval of the safety controls.
Section 10
Volume 2 - Integrated Safety Management System Guide - Page B-1
Appendix B 3-1-01
DOE G 450.4-1B
APPENDIX B
RESOURCES FOR COMPLYING WITH THE SMS POLICIES,
THE FRAM, AND THE DEAR
1. INTRODUCTION
This appendix is intended to be used as a resource for complying with 48 CFR Chapter 9
(DEAR) Part 970.5204-2, “Laws, Regulations, and DOE Directives,” which standardizes the
manner in which applicable requirements are included in Department of Energy (DOE) contracts.
The appendix is developed as a resource tool rather than as a comprehensive list. DOE maintains
a web site that allows access to current Department directives
(http://www.explorer.doe.gov:1776/htmls/directives.html). To focus the selection and aid
tailoring of standards, DOE has prepared many guides for particular safety activities (e.g., fire
protection) that link to acceptable codes and industry standards. Many canceled or partially
canceled DOE directives are included in this list because they may still be incorporated into a
contract (see Section 2.8 of this appendix).
2. RESOURCES BY TOPICAL AREA
2.1 Define Scope of Work And Balanced Priorities
Federal Rules
• 48 CFR 970.1100-1 and 970.5223-1: Department of Energy Acquisition Regulations
DOE Policies, Notices, and Orders
• DOE P 450.4: DOE SAFETY MANAGEMENT SYSTEM POLICY
• DOE O 130.1: BUDGET FORMULATION PROCESS
• DOE O 135.1: BUDGET EXECUTION - FUNDS DISTRIBUTION AND CONTROL
• DOE O 137.1: PLAN FOR OPERATING IN THE EVENT OF A LAPSE IN
APPROPRIATIONS
• DOE O 224.1: CONTRACTOR PERFORMANCE - BASED MANAGEMENT
PROCESS
• DOE O 241.1: SCIENTIFIC AND TECHNICAL INFORMATION MANAGEMENT
• DOE O 251.1A: DIRECTIVES SYSTEM
• DOE P 251.1: DIRECTIVES SYSTEM
• DOE O 331.1: DEPARTMENTAL EMPLOYEE PERFORMANCE MANAGEMENT
SYSTEM
• DOE O 350.1: CONTRACTOR HUMAN RESOURCE MANAGEMENT PROGRAMS
• DOE O 413.1: MANAGEMENT CONTROL PROGRAM
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3-1-01 Appendix B
DOE G 450.4-1B
• DOE O 414.1A: QUALITY ASSURANCE
• DOE P 430.1: LAND AND FACILITY USE PLANNING
• DOE O 430.1A: LIFE-CYCLE ASSET MANAGEMENT
• DOE O 440.1A: WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL
AND CONTRACTOR EMPLOYEES
• DOE N 441.3: EXTENSION FOR DOE N 441.1, RADIOLOGICAL PROTECTION FOR
DOE ACTIVITIES
• DOE P 450.6: ENVIRONMENT, SAFETY AND HEALTH
• DOE O 452.1A: NUCLEAR EXPLOSIVE AND WEAPON SURETY PROGRAM
• DOE O 460.2: DEPARTMENTAL MATERIALS TRANSPORTATION AND
PACKAGING MANAGEMENT
• DOE O 470.1: SAFEGUARDS AND SECURITY PROGRAM
• DOE O 471.1: IDENTIFICATION AND PROTECTION OF UNCLASSIFIED
CONTROLLED NUCLEAR INFORMATION
• DOE O 471.2A: INFORMATION SECURITY PROGRAM
• DOE O 472.1B: PERSONNEL SECURITY ACTIVITIES
• DOE O 541.1: APPOINTMENT OF CONTRACTING OFFICERS AND
CONTRACTING OFFICER REPRESENTATIVES
• DOE O 542.1: COMPETITION IN CONTRACTING
• DOE 4300.1C: REAL PROPERTY MANAGEMENT
• DOE 4320.2A: CAPITAL ASSET MANAGEMENT PROCESS
DOE Guides and Technical Standards
• DOE-STD-1082-94: Preparation, Review, and Approval of Implementation Plans for
Nuclear Safety Requirements
• DOE-DP-STD-3023-98: Guidelines for Risk-Based Prioritization of DOE Activities
• DOE/HR-0066: Total Quality Management Implementation Guidelines
• DOE/RW-0333P: Quality Assurance Requirements and Descriptions for the Civilian
Radioactive Waste Management Program
• DOE G 120.1-5: GUIDELINES FOR PERFORMANCE MEASUREMENT
• DOE G 414.1-2, QUALITY ASSURANCE MANAGEMENT SYSTEM GUIDE for use
Section 11
with 10 CFR 830.120 and DOE O 414.1
• DOE G 430.1-1: COST ESTIMATING GUIDE
• DOE G 440.1-1: WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL
AND CONTRACTOR EMPLOYEES GUIDE FOR USE WITH DOE O 440.1
• DOE G 440.1-2: CONSTRUCTION SAFETY MANAGEMENT GUIDE FOR USE
WITH DOE O 440.1
• DOE G 440.1-4: CONTRACTOR OCCUPATIONAL MEDICAL PROGRAM GUIDE
FOR USE WITH DOE O 440.1
• DOE G 440.1-6: IMPLEMENTATION GUIDE FOR USE WITH
SUSPECT/COUNTERFEIT ITEMS REQUIREMENTS FOR DOE O 440.1, WORKER
Volume 2 - Integrated Safety Management System Guide - Page B-3
Appendix B 3-1-01
DOE G 450.4-1B
PROTECTION MANAGEMENT; 10 CFR 830.120, AND DOE 5700.6C, QUALITY
ASSURANCE
• DOE G 450.3-3: TAILORING FOR INTEGRATED SAFETY MANAGEMENT
APPLICATIONS
• DOE G 460.2-1: IMPLEMENTATION GUIDE FOR USE WITH DOE O 460.2,
DEPARTMENT MATERIALS TRANSPORTATION AND PACKAGING
MANAGEMENT
DOE Manuals and Handbooks
• DOE M 135.1-1: BUDGET EXECUTION MANUAL
• DOE M 251.1A: DIRECTIVES SYSTEM MANUAL
• DOE M 411.1-1: MANUAL OF SAFETY MANAGEMENT FUNCTIONS,
RESPONSIBILITIES AND AUTHORITIES (FRAM)
• DOE M 471.2-1B: MANUAL FOR CLASSIFIED MATTER PROTECTION &
CONTROL
Defense Nuclear Facilities Safety Board Technical Reports
• DNFSB/TECH-5, Fundamentals for Understanding Standards-Based Safety Management
of Department of Energy Defense Nuclear Facilities
• DNFSB/TECH-6, Safety Management and Conduct of Operations at the Department of
Energy’s Defense Nuclear Facilities
• DNFSB/TECH-16, Integrated Safety Management
2.2 Analyze Hazards
Federal Rules
• 10 CFR 830: Nuclear Safety Management
• 10 CFR 835: Radiation Protection for Occupational Workers
• 10 CFR 1021: (DOE) National Environmental Policy Act Implementing Procedures
• 29 CFR 1910: Occupational Safety and Health Standards
• 29 CFR 1926: Occupational Safety and Health Regulations for Construction
• 40 CFR 50 to 195: EPA Air, Water and Radiation Protection Requirements
• 40 CFR 61 and 761 Toxic Substances Control Act Requirements
• 40 CFR 240 to 280 Resource Conservation and Recovery Act Requirements
• 40 CFR 300 to 306 Comprehensive Environmental Response, Compensation and Liabilities
Act Requirements
• 40 CFR 1500 to 1508 National Environmental Policy Act Requirements
Page B-4 - Integrated Safety Management System Guide - Volume 2
3-1-01 Appendix B
DOE G 450.4-1B
DOE Policies, Notices, and Orders
• DOE P 410.1A: DEVELOPING NUCLEAR SAFETY REQUIREMENTS
• DOE O 420.1: FACILITY SAFETY
• DOE O 420.2: SAFETY OF ACCELERATOR FACILITIES
• DOE O 430.1A: LIFE CYCLE ASSET MANAGEMENT
• DOE O 440.1: WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL AND
CONTRACTOR EMPLOYEES
• DOE O 440.2: AVIATION
• DOE O 452.1A: NUCLEAR EXPLOSIVE AND WEAPONS SURETY PROGRAM
• DOE O 452.2A: SAFETY OF NUCLEAR EXPLOSIVE OPERATIONS
• DOE O 452.4: SECURITY AND CONTROL OF NUCLEAR EXPLOSIVES AND
NUCLEAR WEAPONS
• DOE O 460.1A: PACKAGING AND TRANSPORTATION SAFETY
• DOE 5480.23: NUCLEAR SAFETY ANALYSIS REPORTS
• DOE 5480.30: NUCLEAR REACTOR SAFETY DESIGN CRITERIA
DOE Guides and Technical Standards
• DOE-STD-1021-93: Natural Phenomena Hazards Performance Categorization
Guidelines for Structures, Systems, and Components
• DOE-STD-1022-94: Natural Phenomena Hazards Site Characterization Criteria
• DOE-STD-1023-95: Natural Phenomena Hazards Assessment Criteria (including Change
Notice 1; January 1996)
• DOE-STD-1027-92: Guidance on Preliminary Hazard Classification and Accident
Section 12
Analysis
• DOE-STD-1088-95: Fire Protection for Relocatable Structures
• DOE-STD-1101-96: Process Safety Management for Highly Hazardous Chemicals
• DOE-STD-1104-96: Review and Approval of Nonreactor Nuclear Facility Safety Analysis
Reports
• DOE-STD-1120-98: Integration of Safety and Health into Facility Disposition Activities
• DOE-STD-3007-93: Guidelines for Preparing Criticality Safety Evaluations at
Department of Energy Non-Reactor Nuclear Facilities
• DOE-STD-3009-94: Preparation Guide for U.S. Department of Energy Nonreactor
Nuclear Facility Safety Analysis Reports
• DOE-STD-3014-96: Accident Analysis for Aircraft Crash into Hazardous Facilities
• DOE-STD-3015-97: Nuclear Explosive Safety Study Process
• DOE-STD-6002-96: Safety of Magnetic Fusion Facilities: Requirements
• DOE-STD-6003-96: Safety of Magnetic Fusion Facilities: Guidance
• DOE-DP-STD-3016-99: Hazard Analysis Reports for Nuclear Explosive Operations
• DOE-EM-5502-94: Hazard Baseline Documentation
• DOE-EM-5503-94: EM Health and Safety Plan Guidelines
Volume 2 - Integrated Safety Management System Guide - Page B-5
Appendix B 3-1-01
DOE G 450.4-1B
• DRAFT DOE G 420.1-X: IMPLEMENTATION GUIDE FOR NONREACTOR
NUCLEAR SAFETY DESIGN CRITERIA AND EXPLOSIVES SAFETY CRITERIA
• DRAFT DOE G 420.1-Y: IMPLEMENTATION GUIDE FOR THE MITIGATION OF
NATURAL PHENOMENA HAZARDS FOR DOE NUCLEAR FACILITIES AND
NON-NUCLEAR FACILITIES
• DOE G 450.3-1: DOCUMENTATION FOR WORK SMART STANDARDS
APPLICATIONS: CHARACTERISTICS AND CONSIDERATIONS
• DOE G 450.3-2: ATTRIBUTES OF EFFECTIVE IMPLEMENTATION
• DOE G 450.3-3: TAILORING FOR INTEGRATED SAFETY MANAGEMENT
APPLICATIONS
• DOE G 450.3-5: CRITERIA FOR THE DEPARTMENT’S STANDARDS PROGRAM
• DOE G 452.2A-1A: IMPLEMENTATION GUIDE FOR DOE ORDER 452.2A SAFETY
OF NUCLEAR EXPLOSIVE OPERATIONS
• DOE G 460.1-1: IMPLEMENTATION GUIDE FOR USE WITH DOE 0 460.1A,
PACKAGING AND TRANSPORTATION SAFETY
DOE Manuals and Handbooks
• DOE M 440.1-1: DOE EXPLOSIVES SAFETY MANUAL
• DOE-HDBK-1139-2000: Chemical Management
• DOE-HDBK-1100-96: Chemical Process Hazards Analysis
• DOE-HDBK-1101-96: Process Safety Management for Highly Hazardous Chemicals
• DOE-HDBK-3010-94: Airborne Release Fractions/Rates and Respirable Fractions for
Nonreactor Nuclear Facilities, Vols. I & II
• DOE-DP-HDBK-XXXX: Draft HAR Handbooks for Pantex and Nevada
Non-DOE Documents
• Guidelines for Hazard Evaluation Procedures, Second Edition with Worked Examples,
Center for Chemical Process Safety, AIChe, 1992
• Risk Assessment and Risk Management for the Chemical Process Industry, Stone and
Webster Engineering Corporation, 1991
• Management of Process Hazards, American Petroleum Institute Recommended Practice
750, 1990
• System Safety Society, System Safety Analysis Handbook: A Source Book for Safety
Practitioners, 1993.
• OSHA, 1981, Job Hazard Analysis: A Tool to a Safer, More Healthful Workplace, 1981.
• NUREG-0492, Fault Tree Handbook, U.S. Nuclear Regulatory Commission, January 1981.
• OSHA 3071, 1988 (reprint), Job Hazard Analysis, Occupational Safety and Health
Administration, U.S. Department of Labor,
• DNFSB/TECH-5, Fundamentals for Understanding Standards-Based Safety Management
of Department of Energy Defense Nuclear Facilities
Page B-6 - Integrated Safety Management System Guide - Volume 2
3-1-01 Appendix B
DOE G 450.4-1B
• DNFSB/TECH-6, Safety Management and Conduct of Operations at the Department of
Energy’s Defense Nuclear Facilities
Section 13
• DNFSB/TECH-16, Integrated Safety Management
2.3 Develop/Implement Hazards Controls, Identification of Safety Standards and
Requirements; and Hazard Controls Tailored to Work Being Performed
Federal Rules
• 10 CFR 708: DOE Contractor Employee Protection Program
• 10 CFR 830: Nuclear Safety Management
• 10 CFR 834: Radiation Protection of the Public and the Environment (Draft)
• 10 CFR 835: Radiation Protection for Occupational Workers
• 10 CFR 1021: (DOE) National Environmental Policy Act Implementing Procedures
• 29 CFR 1910: Occupational Safety and Health Standards
• 29 CFR 1912: Occupational Safety and Health Standards: Process Safety Management
• 29 CFR 1926: Occupational Safety and Health Regulations for Construction
• 40 CFR 50 to 195: EPA Air, Water and Radiation Protection Requirements
• 40 CFR 61 and 761 Toxic Substances Control Act Requirements
• 40 CFR 68: EPA Chemical Risk Management Program
• 40 CFR 240 to 280 Resource Conservation and Recovery Act Requirements
• 40 CFR 300 to 306 Comprehensive Environmental Response, Compensation and Liabilities
Act Requirements
• 40 CFR 1500 to 1508 National Environmental Policy Act Requirements
DOE Policies, Notices, and Orders
• DOE O 360.1: TRAINING
• DOE O 420.1: FACILITY SAFETY
• DOE O 420.2: SAFETY OF ACCELERATOR FACILITIES
C DOE O 433.1: MAINTENANCE PROGRAM FOR NUCLEAR FACILITIES
• DOE O 440.1: WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL AND
CONTRACTOR EMPLOYEES
• DOE N 440.1: INTERIM CHRONIC BERYLLIUM DISEASE PREVENTION
PROGRAM
• DOE N 441.1: RADIOLOGICAL PROTECTION FOR DOE ACTIVITIES
• DOE P 441.1: DEPARTMENT OF ENERGY RADIOLOGICAL HEALTH AND
SAFETY POLICY
• DOE N 441.4: EXTENSION OF DOE N 441.1, RADIOLOGICAL PROTECTION FOR
DOE ACTIVITIES
• DOE P 450.1: ENVIRONMENT, SAFETY, AND HEALTH POLICY FOR THE
DEPARTMENT OF ENERGY COMPLEX
Volume 2 - Integrated Safety Management System Guide - Page B-7
Appendix B 3-1-01
DOE G 450.4-1B
• DOE P 450.2A: IDENTIFICATION, IMPLEMENTATION, AND COMPLIANCE WITH
ENVIRONMENT, SAFETY AND HEALTH REQUIREMENTS
• DOE P 450.3: AUTHORIZING USE OF THE NECESSARY AND SUFFICIENT
PROCESS FOR STANDARDS-BASED ENVIRONMENT, SAFETY AND HEALTH
MANAGEMENT
• DOE P 450.4: SAFETY MANAGEMENT SYSTEM POLICY
• DOE P 450.5: LINE ENVIRONMENT, SAFETY AND HEALTH
• DOE P 450.6: ENVIRONMENT, SAFETY AND HEALTH
• DOE O 451.1A: NATIONAL ENVIRONMENTAL POLICY ACT COMPLIANCE
PROGRAM
• DOE O 452.4: SECURITY AND CONTROL OF NUCLEAR EXPLOSIVES AND
NUCLEAR WEAPONS
• DOE O 460.1A: PACKAGING AND TRANSPORTATION SAFETY
• DOE O 460.2: DEPARTMENTAL MATERIALS TRANSPORTATION AND
PACKAGING MANAGEMENT
• DOE O 470.1: SAFEGUARDS AND SECURITY PROGRAM
• DOE O 471.1: IDENTIFICATION AND PROTECTION OF UNCLASSIFIED
CONTROLLED NUCLEAR INFORMATION
• DOE O 471.2A: INFORMATION SECURITY PROGRAM
• DOE O 472.1B: PERSONNEL SECURITY ACTIVITIES
• DOE 4330.4B: MAINTENANCE MANAGEMENT PROGRAM (see O 433.1)
• DOE 5480.20A: PERSONNEL SELECTION, QUALIFICATION, AND TRAINING
REQUIREMENTS FOR DOE NUCLEAR FACILITIES
• DOE 5480.21: UNREVIEWED SAFETY QUESTIONS
• DOE 5480.22: TECHNICAL SAFETY REQUIREMENTS
• DOE 5480.23: NUCLEAR SAFETY ANALYSIS REPORTS
• DOE 5530.1A: ACCIDENT RESPONSE GROUP
• DOE 5530.2: NUCLEAR EMERGENCY SEARCH TEAM
• DOE 5530.3: RADIOLOGICAL ASSISTANCE PROGRAM
• DOE 5530.4: AERIAL MEASURING SYSTEM
• DOE 5610.13: JOINT DEPARTMENT OF ENERGY/DEPARTMENT OF DEFENSE
NUCLEAR WEAPON SAFETY, SECURITY, AND CONTROL ACTIVITIES
• DOE 5820.2A: RADIOACTIVE WASTE MANAGEMENT
Section 14
DOE Guides and Technical Standards
• DOE-STD-1023-95: Natural Phenomena Hazards Assessment Criteria (including Change
No. 1; January 1996)
• DOE-STD-1027-92: Guidance on Preliminary Hazard Classification and Accident
Analysis Techniques for Compliance with DOE 5480.23 NUCLEAR SAFETY ANALYSIS
REPORTS (above)
• DOE-STD-1029-92: Writer’s Guide for Technical Procedures
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3-1-01 Appendix B
DOE G 450.4-1B
• DOE-STD-1030-92: Guide to Good Practices for Lockouts and Tagouts
• DOE-STD-1040-93: Guide to Good Practices for Control of On-Shift Training
• DOE-STD-1053-93: Guideline to Good Practices for Control of Maintenance Activities at
DOE Nuclear Facilities
• DOE-STD-1066-97: Fire Protection Design Criteria
• DOE-STD-1070-94: Guidelines for Evaluation of Nuclear Facility Training Programs
• DOE-STD-1073-93: Guide for Operational Configuration Management Program
• DOE-STD-1077-94: Training Accreditation Program Standard: Requirements and
Guidelines
• DOE-STD-1082-94: Preparation, Review, and Approval of Implementation Plans for
Nuclear Safety Requirements
• DOE-STD-1083-95: Requesting and Granting Exemptions to Nuclear Safety Rules
• DOE-STD-1088-95: Fire Protection for Relocatable Structures
• DOE-STD-1120-98: Integration of Safety and Health into Facility Disposition Activities
• DOE-STD-1128-98: Guide of Good Practices for Occupational Radiological Protection in
Plutonium Facilities
• DOE-STD-3007-93: Guidelines for Preparing Criticality Safety Evaluations at DOE Non-
Reactor Nuclear Facilities
• DOE-STD-3009-94: Prep. Guide for U.S. DOE Nonreactor Nuclear Facility Safety
Analysis Reports
• DOE-STD-3011-94: Guidance for Preparation of DOE 5480.22 TECHNICAL SAFETY
REQUIREMENTS (TSR) and DOE 5480.23 NUCLEAR SAFETY ANALYSIS REPORTS
(SAR) Implementation Plans
• DOE-STD-3020-97: Specification for HEPA Filters Used by DOE Contractors (revision
to DOE NE F3-45)
• DOE-STD-3022-98: DOE HEPA Filter Test Program
• DP-STD-0135-98: (DOE) Model Pollution Opportunity Assessment Guidance
• EH-STD-0256T: Radiological Control Manual
• EH-STD-0365-94: A Comparison of the RCRA Corrective Action and CERCLA Remedial
Action Processes
• EH-STD-0427-94: Guide to Selecting Compliant Off-Site Hazardous Waste Treatment,
Storage and Disposal Facilities
• EH-STD-0416: Criteria for the Department’s Standards Program
• EH-STD-0433: DOE Voluntary Protection Program, Part I: Program Elements
• EH-STD-0433: DOE Voluntary Protection Program, Part II: Procedures Manual
• EH-STD-0433: DOE Voluntary Protection Program, Part III: Application Guidelines
• EH-STD-0433: DOE Voluntary Protection Program, Part IV: On-site Review Handbook
• EH-STD-0435-95: Removal Actions under the Comprehensive Environmental Response,
Compensation and Liability Act (CERCLA)
• EH-STD-0486: Integrating Safety and Health During Deactivation, With Lessons Learned
from Purex
• EH-STD-0506-95: Phased Response/Early Actions
Volume 2 - Integrated Safety Management System Guide - Page B-9
Appendix B 3-1-01
DOE G 450.4-1B
• EH-STD-0535: Handbook for Occupational Health and Safety During Hazardous Waste
Activities
• EH-STD-0536: Management Perspectives on Worker Protection During DOE Hazardous
Waste Activities
Section 15
• EH-STD-0573: Environmental Management System Primer for Federal Facilities
• EH-STD-0580: Integrated Safety Management Activity-Level Work Control Tools Index
• EM-STD-5502-94: Hazard Baseline Documentation
• EM-STD-5503-94: EM Health and Safety Plan Guidelines
• TSL-1-97: DOE Technical Standards List
• DOE-76-45-19: Job Safety Analysis, 1979
• DOE-76-45: Barrier Analysis, 1985
• DOE G 151.1-1: EMERGENCY MANAGEMENT GUIDE
• DRAFT DOE G 430.1-2: SURVEILLANCE AND MAINTENANCE DURING
FACILITY DISPOSITION
• DRAFT DOE G 430.1-3: DEACTIVATION IMPLEMENTATION GUIDE
• DRAFT DOE G 430.1-4: DECOMMISSIONING IMPLEMENTATION GUIDE
• DOE G 440.1-1: WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL
AND CONTRACTOR EMPLOYEES GUIDE FOR USE WITH DOE O 440.1
• DOE G 440.1-2: CONSTRUCTION SAFETY MANAGEMENT GUIDE
• DOE G 440.1-4: CONTRACTOR OCCUPATIONAL MEDICAL PROGRAM GUIDE
FOR USE WITH DOE O 440.1
• DOE G 440.1-5: IMPLEMENTATION GUIDE FOR FIRE SAFETY PROGRAM
• DOE G 440.1-6: IMPLEMENTATION GUIDE FOR USE WITH
SUSPECT/COUNTERFEIT ITEMS REQUIREMENTS OF DOE O 440.1, WORKER
PROTECTION MANAGEMENT; 10 CFR 830.120; AND DOE 5700.6C, QUALITY
ASSURANCE
• DOE G 440.1-7: IMPLEMENTATION GUIDE FOR USE WITH DOE N 440.1,
INTERIM CHRONIC BERYLLIUM DISEASE PREVENTION PROGRAM
• DOE G 450.3-3: TAILORING FOR INTEGRATED SAFETY MANAGEMENT
APPLICATIONS
• DOE G 450.3-5: CRITERIA FOR THE DEPARTMENT'S STANDARDS PROGRAM
• DOE G 460.1-1: IMPLEMENTATION GUIDE FOR USE WITH DOE O 460.1A,
PACKAGING AND TRANSPORTATION SAFETY
• DOE G 10 CFR 835: Implementation Guide for Use with Title 10, Code of Federal
Regulations, Part 835, Occupational Radiation Protection.
DOE Manuals and Handbooks
• DOE M 450.3-1: THE DEPARTMENT OF ENERGY CLOSURE PROCESS FOR
NECESSARY AND SUFFICIENT SETS OF STANDARDS
• DOE M 471.2-1: CLASSIFIED MATTER PROTECTION & CONTROL MANUAL
• DOE-HDBK-1078-94: Training Program Handbook: A Systematic Approach to Training
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3-1-01 Appendix B
DOE G 450.4-1B
• DOE-HDBK-1079-94: Primer for Tritium Safe Handling Practices
• DOE-HDBK-1139-2000: Chemical Management
• DOE-HDBK 1100-96: Chemical Process Hazards Analysis
• DOE-HDBK 1101-96: Process Safety Management for Highly Hazardous Chemicals
• DOE-HDBK 1105-96: Radiological Training for Tritium Facilities
• DOE-HDBK 1106-97: Radiological Contamination Control Training for Laboratory
Research
• DOE-HDBK 1107-97: Knowledge, Skills, and Abilities for Key Radiation Protection
Positions at DOE Facilities
DOE Documents
• Department Report, Standards/Requirements Identification Document Development and
Approval Instruction, September 1994
• Department Report, Standards/Requirements Implementation Assessment Instruction,
September 1994
Non-DOE Documents
• CMA-15M, Responsible Care in Action: 1993-1994 Progress Report, October 1994
• EPA 300R-94-009, Environmental Management System Benchmark Report: A Review of
Federal Agencies and Selected Private Companies, December 1994.
• EPA 315-B-97-001, Implementation Guide for the Code of Environmental Management
Principles for Federal Agencies, March 1997.
• Management of Process Hazards, American Petroleum Institute Recommended Practice
750, 1990
• ISO/FDIS 2919: Radiation protection—Sealed radioactive sources—General requirements
and classification
• ISO 8194:1987, Radiation protection—Clothing for protection against radioactive
Section 16
contamination—Design, selection, testing and use
• ISO 14001:1996, Environmental management systems—Specification with guidance for use
• ISO 14004:1996, Environmental management systems—General guidelines on principles,
systems, and supporting techniques
• DNFSB/TECH-5, Fundamentals for Understanding Standards-Based Safety Management
of Department of Energy Defense Nuclear Facilities
• DNFSB/TECH-6, Safety Management and Conduct of Operations at the Department of
Energy’s Defense Nuclear Facilities
• DNFSB/TECH-15, Operational Formality for Department of Energy Nuclear Facilities
and Activities: An Evaluation Guide
• DNFSB/TECH-16, Integrated Safety Management
• OSHA 3071, Job Hazard Analyses, 1998, R
Volume 2 - Integrated Safety Management System Guide - Page B-11
Appendix B 3-1-01
DOE G 450.4-1B
2.4 Perform Work and Operations Authorization
Federal Rules
• 10 CFR 830: NUCLEAR SAFETY MANAGEMENT
• 10 CFR 71: PACKAGING AND TRANSPORTATION
DOE Policies, Notices, and Orders
• DOE O 151.1: COMPREHENSIVE EMERGENCY MANAGEMENT SYSTEM
• DOE O 414.1A: QUALITY ASSURANCE
• DOE O 425.1A: STARTUP AND RESTART OF NUCLEAR FACILITIES
C DOE O 433.1: MAINTENANCE PROGRAM FOR NUCLEAR FACILITIES
• DOE O 440.1A: WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL
AND CONTRACTOR EMPLOYEES
• DOE O 451.1A: NATIONAL ENVIRONMENTAL POLICY ACT COMPLIANCE
PROGRAM
• DOE O 452.2A: SAFETY OF NUCLEAR EXPLOSIVE OPERATIONS
• DOE 4330.4B: MAINTENANCE MANAGEMENT PROGRAM (see O 433.1)
• DOE 5480.19: CONDUCT OF OPERATIONS REQUIREMENTS FOR DOE
FACILITIES
• DOE 5480.20A: PERSONNEL SELECTION, QUALIFICATION, AND TRAINING
REQUIREMENTS FOR DOE NUCLEAR FACILITIES
• DOE 5480.22: TECHNICAL SAFETY REQUIREMENTS
• DOE 5530.1A: ACCIDENT RESPONSE GROUP
• DOE 5530.2: NUCLEAR EMERGENCY SEARCH TEAM
• DOE 5530.3: RADIOLOGICAL ASSISTANCE PROGRAM
• DOE 5530.4: AERIAL MEASURING SYSTEM
DOE Guides and Technical Standards
• DOE-STD-1029-92: Writer’s Guide for Technical Procedures
• DOE-STD-1030-92: Guide to Good Practices for Lockouts and Tagouts
• DOE-STD-1032-92: Guide to Good Practices for Operations Organization and
Administration
• DOE-STD-1037-93: Guide to Good Practices for Operations Aspects of Unique Processes
• DOE-STD-1039-93: Guide to Good Practices for Control of Equipment and System Status
• DOE-STD-1040-93: Guide to Good Practices for Control of On-Shift Training
• DOE-STD-1041-93: Guide to Good Practices for Shift Routines and Operating Practices
• DOE-STD-1050-93: Guideline to Good Practices for Planning, Scheduling, and
Coordination of Maintenance at DOE Nuclear Facilities
Page B-12 - Integrated Safety Management System Guide - Volume 2
3-1-01 Appendix B
DOE G 450.4-1B
• DOE-STD-1051-93: Guideline to Good Practices for Maintenance Organization and
Administration at DOE Nuclear Facilities
• DOE-STD-1052-93: Guideline to Good Practices for Types of Maintenance Activities at
DOE Nuclear Facilities
• DOE-STD-1053-93: Guideline to Good Practices for Control of Maintenance Activities at
DOE Nuclear Facilities
• DOE-STD-1055-93: Guideline to Good Practices for Maintenance Management
Involvement at DOE Nuclear Facilities
• DOE-STD-1056-93: Guide to Good Practices for Line and Training Manager Activities
Related to Training and Qualification
• DOE-STD-1057-93: Guide to Good Practices for the Selection, Training, and
Qualification of Shift Technical Advisors, February 1993
• DOE-STD-1059-93: Guide To Good Practices for maintenance Supervisor Selection and
Development, February 1993
Section 17
• DOE-STD-1060-93: Guide to Good Practices for Continuing Training, February 1993
• DOE-STD-1061-93: Guide to Good Practices for the Selection, Training, and
Qualification of Shift Supervisors, February 1993
• DOE-STD-1065-94: Guideline to Good Practices for Postmaintenance Testing at DOE
Nuclear Facilities
• DOE-STD-1070-94: Guidelines for Evaluation of Nuclear Facility Training Programs
• DOE-STD-1077-94: Training Accreditation Program Standard: Requirements and
Guidelines
• DOE-STD-1107-97: Knowledge, Skills, and Abilities for key Radiation Protection
Positions at DOE facilities
• DOE-STD-3006-95: Planning and Conduct of Operational Readiness Reviews
• DOE-STD-3012-96: Guide to Good Practices for Operational Readiness Reviews
• EH-STD-0256T: Radiological Control Manual
• EH-STD-0580: Integrated Safety Management Activity-Level Work Control Tools Index
• DOE G 120.1-5: GUIDELINES FOR PERFORMANCE MEASUREMENT
• DOE G 414.1-2, QUALITY ASSURANCE MANAGEMENT SYSTEM GUIDE for use
with 10 CFR 830.120 and DOE O 414.1
• DRAFT DOE G 430.1-2: SURVEILLANCE AND MAINTENANCE DURING
FACILITY DISPOSITION
• DOE G 440.1-1: WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL
AND CONTRACTOR EMPLOYEES GUIDE FOR USE WITH DOE O 440.1
• DOE G 440.1-2: CONSTRUCTION SAFETY MANAGEMENT GUIDE
• DOE G 440.1-4: CONTRACTOR OCCUPATIONAL MEDICAL PROGRAM GUIDE
FOR USE WITH DOE O 440.1
• DOE G 440.1-5: IMPLEMENTATION GUIDE FOR FIRE SAFETY PROGRAM
Volume 2 - Integrated Safety Management System Guide - Page B-13
Appendix B 3-1-01
DOE G 450.4-1B
DOE Manuals and Handbooks
• DOE-HDBK–1001-96: Guide to Good Practices for Training and Qualification of
Instructors, March 1996 (replaces DOE-NE-STD-1001-91)
• DOE-HDBK-1002-96: Guide to Good Practices for Training and Qualification of
Chemical Operators, March 1996 (replaces DOE-NE-STD-1002-91)
• DOE-HDBK-1003-96: Guide to Good Practices for Training and Qualification of
Maintenance Personnel, March 1996 (replaces DOE-NE-1003-91)
• DOE-HDBK-1074-95: Alternative Systematic Approaches to Training, January 1995
• DOE-HDBK-1076-94: Table-Top Job Analysis, December 1994
• DOE-HDBK-1078-94: Training Program Handbook: A Systematic Approach to Training
• DOE-HDBK-1079-94: Primer for Tritium Safe Handling Practices
• DOE-HDBK-1080-97: Guide to Good Practices for Oral Examinations
• DOE-HDBK-1081-94: Primer on Spontaneous Heating and Pyrophoricity, September 1994
• DOE-HDBK-1084-95: Primer on Lead-Acid Storage Batteries, September 1995
• DOE-HDBK-1086-95: Table-Top Training Program Design, April 1995
• DOE-HDBK-1099-96: Establishing Nuclear Facility Drill Programs, October 1995
• DOE-HDBK-1103-96: Guide to Good Practices for Training and Qualification of
Maintenance Personnel, March 1996 (replaces DOE-NE-1003-91)
• DOE-HDBK-1105-96: Radiological Training for Tritium Facilities
• DOE-HDBK-1106-97: Radiological Contamination Control Training for Laboratory
Research
• DOE-HDBK-1108-97: Radiological Safety Training for Accelerator Facilities
• DOE-HDBK-1109-97: Radiological Safety Training for Radiation Producing (X-Ray)
Devices
• DOE-HDBK-1110-97: ALARA Training for Technical Support Personnel
• DOE-HDBK-1113-98: Radiological Safety Training for Uranium Facilities
• DOE-HDBK-1114-98: Guide to Good Practices for Line and Training Manager Activities
• DOE-HDBK-1116-98: Guide to Good Practices for Developing and Conducting Case
• DOE-HDBK-1139-2000: Chemical Management
• DOE-HDBK-1200-97: Guide to Good Practices for Developing Learning Objectives
Section 18
(supersedes DOE-STD-1005-92)
• DOE-HDBK-1201-97: Guide to Good Practices: Evaluation Instrument Examples
(replaces DOE-STD-1006-92)
• DOE-HDBK-1202-97: Guide to Good Practices for Teamwork Training and Diagnostic
Skills Development (replaces DOE-STD-1007-92)
• DOE-HDBK-1203-97: Guide to Good Practices for Training of Technical Staff and
Managers (replaces DOE-STD-1008-92)
• DOE-HDBK-1204-97: Guide to Good Practices for Development of Test (replaces DOE-
STD-1009-92)
• DOE-HDBK-1205-97: Guide to Good Practices for the Design, Development, and
Implementation of Examinations (replaces DOE-STD-1011-92)
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3-1-01 Appendix B
DOE G 450.4-1B
• DOE-HDBK-1206-98: Guide to Good practices for On-the-Job Training
• DOE-HDBK-3012-96: Guide to Good Practices for Operational Readiness Reviews
(ORR), Team Leader’s Guide
• DOE-HDBK-5504-95: Guidance for Evaluation of Operational Emergency Plans
Non-DOE Documents
• DNFSB/TECH-5, Fundamentals for Understanding Standards-Based Safety Management
of Department of Energy Defense Nuclear Facilities
• DNFSB/TECH-6, Safety Management and Conduct of Operations at the Department of
Energy’s Defense Nuclear Facilities
• DNFSB/TECH-15, Operational Formality for Department Of Energy Nuclear Facilities
and Activities: An Evaluation Guide
• DNFSB/TECH-16, Integrated Safety Management
• DNFSB/TECH-19, Authorization Agreements for Defense Nuclear Facilities and Activities
• ASME NQA-1, Quality Assurance Requirements for Nuclear Facility Applications
• ISO 9001, Quality Management Systems—Requirements
• ASQ E4, Specifications and Guidelines for Environmental Data Collection and
Environmental Technology Programs
2.5 Feedback/Improvement
DOE Policies, Notices, and Orders
• DOE O 210.1: PERFORMANCE INDICATORS AND ANALYSIS OF OPERATIONS
INFORMATION
• DOE O 225.1A: ACCIDENT INVESTIGATIONS
• DOE O 231.1: ENVIRONMENT, SAFETY, AND HEALTH REPORTING
• DOE O 232.1A: OCCURRENCE REPORTING AND PROCESSING OF OPERATIONS
INFORMATION
• DOE O 413.1: MANAGEMENT CONTROL PROGRAM
• DOE O 414.1A: QUALITY ASSURANCE
• DOE O 442.1: DEPARTMENT OF ENERGY EMPLOYEE CONCERNS PROGRAM
• DOE P 450.5: LINE ENVIRONMENT, SAFETY AND HEALTH
• DOE O 470.2: SAFEGUARDS AND SECURITY INDEPENDENT OVERSIGHT
PROGRAM
• DOE 5484.1: ENVIRONMENTAL PROTECTION, SAFETY AND HEALTH
PROTECTION INFORMATION REPORTING REQUIREMENTS
Volume 2 - Integrated Safety Management System Guide - Page B-15
Appendix B 3-1-01
DOE G 450.4-1B
DOE Guides and Technical Standards
• DOE-STD-1036-93: Guide to Good Practices for Independent Verification
• DOE-STD-1055-93: Guideline to Good Practices for Maintenance Management
Involvement at DOE Nuclear Facilities
• DOE-STD-1063-93: Establishing and Maintaining a Facility Representative Program at
DOE Nuclear Facilities
• DOE-STD-1065-94: Guideline to Good Practice for Postmaintenance Testing at DOE
Nuclear Facilities
• DOE-STD-1070-94: Guidelines for Evaluation of Nuclear Facility Training Programs
• DOE-STD-1077-94: Training Accreditation Program Standard: Requirements and
Guidelines
• DOE-STD-7501-95: Development of DOE Lessons Learned Programs
• EH-STD-0001-94: RCRA Corrective Action and CERCLA Remedial Action Reference Guide
• EH-STD-0441-95: Reporting Continuous Releases of Hazardous and Extremely
Hazardous Substances under CERCLA and EPCRA
• EM-STD- 5505-96: Operations Assessments
• DOE G 120.1-5: GUIDELINES FOR PERFORMANCE MEASUREMENT
• DOE G 225.1A-1: IMPLEMENTATION GUIDE FOR USE WITH DOE O 225.1A,
Section 19
ACCIDENT INVESTIGATIONS
• DOE G 414.1-1: IMPLEMENTATION GUIDE FOR USE WITH INDEPENDENT AND
MANAGEMENT ASSESSMENT REQUIREMENTS OF 10 CFR PART 830.120 AND
DOE 5700.6C, QUALITY ASSURANCE
• DOE G 414.1-2, QUALITY ASSURANCE MANAGEMENT SYSTEM GUIDE for use
with 10 CFR 830.120 and DOE O 414.1
• DOE G 440.1-3: IMPLEMENTATION GUIDE FOR USE WITH DOE O.440.1
OCCUPATIONAL EXPOSURE ASSESSMENT
• DOE G 440.1-6: IMPLEMENTATION GUIDE FOR USE WITH
SUSPECT/COUNTERFEIT ITEMS REQUIREMENTS OF DOE O 440.1, WORKER
PROTECTION MANAGEMENT; 10 CFR 830.120; AND DOE 5700.6C, QUALITY
ASSURANCE
• DOE G 442-1-1: DEPARTMENT OF ENERGY EMPLOYEE CONCERNS PROGRAM
DOE Manuals and Handbooks
• DOE M 140.1-1A: INTERFACE WITH THE DEFENSE NUCLEAR FACILITIES
SAFETY BOARD
• DOE M 231.1-1: ENVIRONMENT, SAFETY AND HEALTH REPORTING MANUAL
• DOE M 232.1-1A: OCCURRENCE REPORTING AND PROCESSING OF
OPERATIONS INFORMATION
• DOE M 473.2-1 Chg. 1: FIREARMS QUALIFICATION COURSES MANUAL
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DOE G 450.4-1B
• DOE M 474.1-2 Ch 1, Chg 2: NUCLEAR MATERIALS MANAGEMENT AND
SAFEGUARDS SYSTEM REPORTING AND DATA SUBMISSION
• DOE-HDBK-1085-95: DOE Enforcement Program Roles and Responsibilities
• DOE-HDBK-1089-95: Guidance for Identifying, Reporting, and Tracking Nuclear Safety
Noncompliances
• DOE-HDBK-1205-97: Guide to Good Practices for the Design, Development, and
Implementation of Examinations (replaces DOE-STD-1011-92)
• DOE-HDBK-5504-95: Guidance for Evaluation of Operational Emergency Plans
• DOE-HDBK-7502-95: Implementing U.S. Department of Energy Lessons Learned Programs
• DOE and contractor management self-assessment requirements
• DOE-SAFT-0065-97: Draft Integrated Safety Management System Verification (ISMSV)
Process, Team Leader’s Handbook
Other Documents
• DOE and contractor management self-assessment requirements, including–
– Health and Safety Audit Report guidance
– Industrial Hygiene Report guidance
– Radiological Protection Audit Report guidance
– Quality Assurance Audit Report guidance
– Specific details from the contract being administered by DOE
– Specific Site/Facility/Process/Activity Assessment and programs
– Oversight Programs, such as Occurrence Reporting, Facility Representative,
Corrective Action, and Quality Assurance Programs.
• DNFSB/TECH-5, Fundamentals for Understanding Standards-Based Safety Management
of Department of Energy Defense Nuclear Facilities
• DNFSB/TECH-6, Safety Management and Conduct of Operations at the Department of
Energy’s Defense Nuclear Facilities
• DNFSB/TECH-16, Integrated Safety Management
• ASME NQA-1, Quality Assurance Requirements for Nuclear Facility Applications
• ISO 9001, Quality Management Systems—Requirements
• ASQ E4, Specifications and Guidelines for Environmental Data Collection and
Environmental Technology Programs
2.6 Line Management Responsibility for Safety and Clear Roles and Responsibilities
References
• 10 CFR 820: PROCEDURAL RULES FOR DOE NUCLEAR ACTIVITIES
• 10 CFR 830: Nuclear Safety Management
• DOE M 411.1-1: MANUAL OF SAFETY MANAGEMENT FUNCTIONS,
RESPONSIBILITIES AND AUTHORITIES (FRAM)
Volume 2 - Integrated Safety Management System Guide - Page B-17
Appendix B 3-1-01
DOE G 450.4-1B
• DOE P 411.1: SAFETY MANAGEMENT FUNCTIONS, RESPONSIBILITIES, AND
AUTHORITIES POLICY
• DOE O 414.1A: QUALITY ASSURANCE
• DOE G 414.1-2, QUALITY ASSURANCE MANAGEMENT SYSTEM GUIDE for use
Section 20
with 10 CFR 830.120 and DOE O 414.1
• ASME NQA-1, Quality Assurance Requirements for Nuclear Facility Applications
• ISO 9001, Quality Management Systems—Requirements
• ASQ E4, Specifications and Guidelines for Environmental Data Collection and
Environmental Technology Programs
2.7 Competence Commensurate with Responsibility
References
• Federal Acquisition Regulation 15.605
• 41 U.S.C. 253a
• 10 CFR 830: Nuclear Safety Management
• DOE O 360.1: TRAINING
• DOE O 414.1A: QUALITY ASSURANCE
• DOE G 414.1-2, QUALITY ASSURANCE MANAGEMENT SYSTEM GUIDE for use
with 10 CFR 830.120 and DOE O 414.1
• DOE P 426.1: FEDERAL TECHNICAL CAPABILITY POLICY FOR DEFENSE
NUCLEAR FACILITIES
• DOE G 426.1-1: RECRUITING, HIRING, AND RETAINING HIGH QUALITY
TECHNICAL STAFF
• DOE O 440.1: WORKER PROTECTION MANAGEMENT FOR DOE FEDERAL AND
CONTRACTOR EMPLOYEES
• DOE M 473.2-1 Chg 1: FIREARMS QUALIFICATION COURSES MANUAL
• DOE O 541.1: APPOINTMENT OF CONTRACTING OFFICERS AND
CONTRACTING OFFICER REPRESENTATIVES
• DOE 5480.20A: PERSONNEL SELECTION, QUALIFICATION, AND TRAINING
REQUIREMENTS FOR DOE NUCLEAR FACILITIES
• DOE-STD-1056-93: Guide to Good Practices for Line and Training Manager Activities
Related to Training and Qualification
• DOE-STD-1057-93: Guide to Good Practices for the Selection, Training, and
Qualification of Shift Technical Advisors, February 1993
• DOE-STD-1059-93: Guide to Good Practices for Maintenance Supervisor Selection and
Development, February 1993
• DOE-STD-1060-93: Guide to Good Practices for Continuing Training, February 1993
• DOE-STD-1061-93: Guide to Good Practices for the Selection, Training, and
Qualification of Shift Supervisors, February 1993
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3-1-01 Appendix B
DOE G 450.4-1B
• DOE-HDBK-1001-96: Guide to Good Practices for Training and Qualification of
Instructors
• DOE-HDBK-1002-96: Guide to Good Practices for Trng. and Qual. of Chemical
Operators
• DOE-HDBK-1003-96: Guide to Good Practices for Trng. and Qual. of Maintenance
Personnel
• DOE-HDBK-1107-97: Knowledge, Skills, and Abilities for Key Radiation Protection
Positions at DOE Facilities
• DOE/HR-0066: Total Quality Management Implementation Guidelines
• DOE-RW-0333P: Quality Assurance Requirements and Descriptions for the Civilian
Radioactive Waste Management Program
• ASME NQA-1, Quality Assurance Requirements for Nuclear Facility Applications
• ISO 9001, Quality Management Systems—Requirements
• ASQ E4, Specifications and Guidelines for Environmental Data Collection and
Environmental Technology Programs
2.8 Canceled DOE Directives
Many canceled or partially canceled DOE directives remain on the list because they may have
been incorporated into a contract. Requirements of the canceled directives remain applicable
until the contract has been renegotiated.
• DOE G 151.1-1: EMERGENCY MANAGEMENT GUIDE (CANCELED)
• DOE 1540.1A: MATERIAL TRANSPORTATION AND TRAFFIC MANAGEMENT
PROGRAM (CANCELED)
• DOE 1540.2A: HAZARDOUS MATERIAL PACKAGING FOR TRANSPORTATION -
ADMINISTRATIVE PROCEDURES (CANCELED)
• DOE 3790.1B: FEDERAL EMPLOYEE OCCUPATIONAL SAFETY PROGRAM
(PORTIONS CANCELED)
• DOE 3792.2A: FEDERAL EMPLOYEE MOTOR VEHICLE SAFETY PROGRAM
(CANCELED)
• DOE 4700.1: PROJECT MANAGEMENT SYSTEM (CANCELED)
• DOE 5400.1: GENERAL ENVIRONMENT PROTECTION PROGRAM (PORTIONS
CANCELED)
• DOE 5400.2A: ENVIRONMENTAL COMPLIANCE ISSUE COORDINATION
Section 21
(CANCELED)
• DOE 5400.4: CERCLA REQUIREMENTS (CANCELED)
• DOE 5400.5: RADIATION PROTECTION OF THE PUBLIC (CANCELED)
• DOE 5440.4E: NATIONAL ENVIRONMENTAL POLICY ACT COMPLIANCE
PROGRAM (PORTIONS CANCELED)
• DOE 5480.4: ENVIRONMENTAL PROTECTION, SAFETY, AND HEALTH
PROTECTION (PORTIONS CANCELED)
Volume 2 - Integrated Safety Management System Guide - Page B-19
Appendix B 3-1-01
DOE G 450.4-1B
• DOE 5480.6: SAFETY OF DEPARTMENT OF ENERGY-OWNED NUCLEAR
REACTORS (CANCELED)
• DOE 5480.7A: FIRE PROTECTION (CANCELED)
• DOE 5480.8A: CONTRACTOR OCCUPATIONAL MEDICAL PROGRAM
(CANCELED)
• DOE 5480.9A: CONSTRUCTION PROJECT SAFETY AND HEALTH
MANAGEMENT (CANCELED)
• DOE 5480.10: CONTRACTOR INDUSTRIAL HYGIENE PROGRAM (CANCELED)
• DOE 5480.11: RADIATION PROTECTION FOR OCCUPATIONAL WORKERS
(CANCELED)
• DOE 5480.13: AVIATION SAFETY (CANCELED)
• DOE 5480.15: DEPARTMENT OF ENERGY LABORATORY ACCREDITATION
PROGRAM FOR PERSONNEL DOSIMETRY (CANCELED)
• DOE 5480.16A: FIREARMS SAFETY (CANCELED)
• DOE 5480.17: SITE SAFETY REPRESENTATIVES NUCLEAR (CANCELED)
• DOE 5480.18B: NUCLEAR FACILITY TRAINING ACCREDITATION PROGRAM
(CANCELED)
• DOE 5480.24: NUCLEAR CRITICALITY SAFETY (CANCELED)
• DOE 5480.25: SAFETY OF ACCELERATOR FACILITIES (CANCELED)
• DOE Order 5480.29, EMPLOYEE CONCERNS MANAGEMENT SYSTEM
(CANCELED)
• DOE 5480.31: STARTUP AND RESTART OF NUCLEAR FACILITIES (CANCELED)
• DOE 5481.1B: SAFETY ANALYSIS AND REVIEW SYSTEM (CANCELED)
• DOE 5482.1B: ENVIRONMENT, SAFETY AND HEALTH APPRAISAL PROGRAM
ASSESSMENT REQUIREMENTS OF 10 CFR PART 830.120 AND DOE 5700.6C,
QUALITY ASSURANCE (CANCELED)
• DOE 5483.1B: OCCUPATIONAL, SAFETY AND HEALTH PROGRAM FOR DOE
CONTRACTOR EMPLOYEES AT GOVERNMENT-OWNED CONTRACTOR-
OPERATED FACILITIES (CANCELED)
• DOE 5484.1: ENVIRONMENTAL PROTECTION, SAFETY, AND HEALTH
PROTECTION INFORMATION REPORTING REQUIREMENTS (PORTIONS
CANCELED)
• DOE 5500.1B: EMERGENCY MANAGEMENT (CANCELED)
• DOE 5500.2B: EMERGENCY CATEGORIES, CLASSES, AND NOTIFICATION AND
REPORTING REQUIREMENTS (CANCELED)
• DOE 5500.3A: PLANNING AND PREPAREDNESS FOR OPERATIONAL
EMERGENCIES (CANCELED)
• DOE 5500.4A: PUBLIC AFFAIRS POLICY AND PLANNING REQUIREMENTS FOR
EMERGENCIES (CANCELED)
• DOE 5500.6B: SHUTDOWN OF DEPARTMENTAL OPERATIONS UPON FAILURE
BY CONGRESS TO ENACT APPROPRIATIONS (CANCELED)
• DOE 5500.7B: EMERGENCY OPERATING RECORDS PROGRAM (CANCELED)
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DOE G 450.4-1B
• DOE 5500.10: EMERGENCY READINESS ASSURANCE PROGRAM (CANCELED)
• DOE 5610.11: NUCLEAR EXPLOSIVE SAFETY (CANCELED)
• DOE 5700.6C: QUALITY ASSURANCE (CANCELED)
Volume 2 - Integrated Safety Management System Guide - Page C-1
Appendix C 3-1-01
DOE G 450.4-1B
APPENDIX C
DEVELOPMENT, IMPLEMENTATION, AND EVALUATION GUIDANCE
FOR AN ISMS AT A HAZARD CATEGORY 2 NUCLEAR FACILITY
The need for Appendix C in this revision of the ISMS Guide (Rev. 1) has been superseded by
revisions to Chapter III and Appendixes E and F. These revisions incorporate guidance and
examples based on ISMS development and evaluation experience with implementing ISMSs at a
number of Category 2 nuclear facilities. The guidance in Chapter III and Appendixes E and F on
expectations, attributes, and experience in the development, review, and approval processes
encompasses the Category 2 nuclear-facility-specific guidance that was previously in Appendix
C, Rev. 0.
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Section 22
DOE G 450.4-1B
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Volume 2 - Integrated Safety Management System Guide - Page D-1
Appendix D 3-1-01
DOE G 450.4-1B
APPENDIX D
DISCUSSION OF SAFETY MANAGEMENT ASSESSMENT
1. INTRODUCTION
The purpose of this appendix is to provide supplemental guidance for the use of assessments in
Integrated Safety Management Systems (ISMSs). Additional guidance is provided in DOE G
414.1-1, IMPLEMENTATION GUIDE FOR USE WITH INDEPENDENT AND
MANAGEMENT ASSESSMENT REQUIREMENTS OF 10 CFR PART 830.120 AND DOE
5700.6C, QUALITY ASSURANCE.
The Feedback and Improvement Safety Function is directly dependent on the effectiveness of
assessments. To effectively accomplish the objectives of an assessment program, the assessment
process needs to do more than develop a list of deficiencies. The process must produce a robust,
rigorous, and credible assessment that is acceptable to the Department of Energy (DOE) and the
contractor. The results can be used with confidence to accomplish the following:
• Identify areas that do not meet the requirements. These departures from requirements are
generally called “deficiencies” or “findings.” Coincident with identifying problems,
specific strengths and successes may be discovered that may be worthy of identification.
• Prioritize those problems identified using a prioritization system based upon each
problem’s importance in the execution of ISMS policies. Such priority classification can be
assigned by the assessor or the manager responsible for the expenditure of resources and
program execution in the work area assessed or by both.
• Correct problems and follow up to help ensure that the problems assessed and prioritized
for correction have in fact been corrected, and that the correction has been effective enough
to result in sustained, long-term improvement for generic problems. Deficiencies or
potential problem areas (e.g., from “lessons learned”) would generally result in a “watch
list” of items for follow-up assessments.
A key component of the assessment process is an effective tracking and follow-up system.
Additional information on assessment and corrective actions for the Department’s independent
oversight process is described in Appendix. G.
Although finding and correcting problems associated with the implementation of an ISMS, as
described in the three steps above, is fundamental to the proper and effective execution of an
ISMS in the organization assessed, a fourth effort is required to help ensure that other
organizations learn from the problems identified and do not repeat them: that is, effective sharing
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3-1-01 Appendix D
DOE G 450.4-1B
of significant assessment issues and identified strengths and successes, which can and should be
an important mechanism for improving the effectiveness of ISMS in the DOE complex. Such an
effort will enhance safety, save scarce resources, and improve mission effectiveness.
2. (TYPES OF) ASSESSMENTS
An overarching assessment program must be developed within the framework of DOE Policy P
450.5, LINE ENVIRONMENT, SAFETY AND HEALTH OVERSIGHT, DOE regulation 10
CFR 830.120, Quality Assurance (for nuclear and radiological facilities or activities) and DOE
Order 414.1A, Quality Assurance. This Policy’s key element is a rigorous and credible
contractor self assessment program that is linked to the DOE Safety Management System (SMS).
Assessments are linked to, and derive substantial benefit from,–
Section 23
• performance measures and performance indicators,
• line and independent evaluations,
• compliance with applicable requirements,
• data collection, analysis, and corrective actions, and
• continuous feedback and performance improvement.
The results and conclusions of the contractor’s assessments are available to DOE.
There are many different types of, and purposes for, individual assessments conducted within
DOE and contractor organizations. For example, some assess compliance with the law and
contract requirements, while others seek areas for improvement beyond simple compliance.
Some assessments evaluate a product or service while others evaluate the organizations
management system and its ability to yield the desired products and services.
Some assessments are required by DOE and external regulations. Others are required by DOE
directives as implemented at a site or facility through contracts. Many of the documents listed in
Appendix B to Volume 2 of this Guide, “Resources for Complying with the SMS Policies, the
FRAM, and the DEAR,” describe assessment requirements, and some describe specific
assessment processes.
Examples of these referenced requirements and descriptions include DOE O 225.1A,
ACCIDENT INVESTIGATIONS, and DOE O 232.1A, OCCURRENCE REPORTING AND
PROCESSING OF OPERATIONS INFORMATION, which describe specific types of
assessments that focus generally on a specific event. DOE O 425.1A, STARTUP AND
RESTART OF NUCLEAR FACILITIES, describes the much broader assessment processes
involved in operational readiness reviews (ORRs) and readiness assessments required to evaluate
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the readiness of DOE nuclear facilities to conduct initial startup or to restart after specific types
of shutdowns. DOE G 414.1-1, IMPLEMENTATION GUIDE FOR USE WITH THE
INDEPENDENT AND MANAGEMENT ASSESSMENT REQUIREMENTS OF 10 CFR
830.120 AND DOE 5700.6C, QUALITY ASSURANCE, provide guidance in assessing work
and quality management systems.
Other types of assessments include–
• assessments conducted by the Office of the Deputy Assistant Secretary, Oversight (EH-2),
• assessments associated with the administration of the Price-Anderson Amendments Act,
• routine and frequent performance assessments conducted in DOE facilities by Facility
Representatives,
• verification (see Appendix E) of effective implementation of the requirements of an ISMS,
which is a specific type of assessment associated with the establishment of an ISMS.
The Management System Verification (MSV) process, which is routinely used by member
companies of the Chemical Manufacturers Association (CMA) in the implementation of
responsible care, is another mature type of assessment that could be used by DOE field offices
and contractors for evaluating the effectiveness of their ISMS programs. The MSV involves a
structured panel-to-panel dialogue process that can be readily adapted to enhance ISMS reviews
and assessments. One major advantage includes participation of a public representative on the
reviewer panel. The MSV process was successfully applied to enhance ISMS verification efforts
at Hanford’s Plutonium Finishing Plant in December 1999. Hanford’s work modified the MSV
process to include a worker participant on the reviewer panel. Information on the elements of
responsible care, including MSV and examples of excellence, is available through CMA’s web
site: http://www.cmahq.com/. Also, see the new handbook DOE-HDBK-1139-2000 Chemical
Management. This handbook includes a discussion of chemical management in the context of a
safety management system.
Section 24
3. PRINCIPLES OF THE ASSESSMENT EFFORT
As stated in DOE P 450.5, the contractor and DOE have the following common principles:
a. Work together to develop environment, safety, and health (ES&H) performance objectives,
measures, and expectations that are tied to Department strategic goals and objectives, as
well as to performance goals and objectives of the SMS elements. Mutual agreement is
reached on expected ES&H performance.
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b. Work together to develop contract performance measures and performance indicators that
are linked to the DOE SMS.
c. Work together to develop a high level of performance assurance that results in improved
ES&H performance.
4. ATTRIBUTES OF ASSESSMENTS
The introduction to this appendix briefly discussed the attributes of assessments. Those
attributes were identification of problems/issues, prioritization of issues found with respect to
significance, correction of identified issues, and promulgation of lessons learned from the
identified issues/problems at other sites and facilities when doing so will add value to the
complex. This section of Appendix D provides additional information about these attributes.
4.1 Identification of Problems/Issues
A systematic, organized approach to assessing performance in a facility with respect to integrated
safety is required. An ad hoc approach in assessing performance will, more than likely, not be
focused and, as a result, will be ineffective in evaluating the key aspects of compliance with
requirements. Chapter III of this Guide provides guidance to assist contractors in developing and
implementing ISMS. Chapter III can also assist assessment personnel in determining areas for
review. The features discussed in this section should be considered when planning an
assessment.
Those facilities in which the hazards are greatest should be the facilities that are assessed with
the greatest rigor. Likewise, activities that have the greatest impact on increasing or decreasing
hazards should be assessed with greater rigor. However, all facilities should be assessed over
some finite period of time.
Most assessments are scheduled so that those doing the assessments can prepare for the
assessment and those being assessed can arrange the facility’s schedule to accommodate the
assessment and minimize the impact on facility work. Because all assessments may affect a
facility’s ability to do work, the impact of the assessments should be minimized wherever and
whenever possible. For example, it is more cost effective to observe work when it is in progress
than to schedule that work for observation outside normal operations.
In addition, there is a distinct advantage to conducting some assessments on an unannounced
basis. It is only human nature to want to do well during any evaluation. Consequently, strong
efforts to prepare for an assessment that has been scheduled are not unusual. Conversely, it is
probable that there may be a natural relaxing of performance after an assessment is completed.
The possibility of unannounced assessments will help to minimize the potential for reduced
performance, especially if some unannounced assessments are periodically conducted. The
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Section 25
routine day-to-day assessments of performance by facility managers at any level and by DOE
facility representatives similarly need to be sufficiently random to prevent complacency in a
facility. If a manager or facility representative always does the same thing when he or she spends
time in the facility or if those people only conduct their assessments during the normal work day,
Monday through Friday, the workers in the facility may assume that areas not being assessed or
efforts ongoing on back shifts, weekends, or holidays are not as important to assessors. As a
result, workers may tend to emphasize effective safety performance only in those places and
during those times that their management or local DOE personnel emphasize. Data derived from
such observations will be a very valuable input to the assessment process.
Assessors must also be knowledgeable in the areas they assess. They need to understand the
requirements applicable to the areas they are assessing. These assessors also need to have
technical competence in the areas being assessed. Assessors who are not knowledgeable in both
the requirements to be evaluated and how to assess professionally will more than likely be
ineffective. Assessors also need to be trained to the requirements for access to the facilities being
assessed to the maximum extent practical to minimize the need for escorts from the facility.
Additionally, training in areas in which facility personnel are trained, such as Rad Worker II,
Criticality Safety, Conduct of Operations, etc., will prepare the assessor to consider those areas
during the evaluation. An assessor who lacks the training required to perform effectively and
professionally will not be credible and the effort may very well be wasted.
In conducting most assessments, it is essential that the evaluation be based on identified
requirements and not the assessor’s expectations. Assessors who have their own agenda, used
instead of the identified requirements, cause a counterproductive diversion of effort. On the
other hand, an assessor who has good ideas for improving the requirements or the methods used
for operating a facility should provide those ideas to the appropriate organization for evaluation.
These good ideas should be offered for what they are, an improvement opportunity. They should
not be subject to the same rigorous approach appropriate for correcting safety deficiencies.
Managers assessing their own organization have more freedom to base their evaluation on
criteria that may be more subjective and outside of the established requirements in order to
identify improvement opportunities.
It is not unusual during an assessment to identify individual departures from requirements that
may be inappropriate to formally report and track to closure. The facility manager and assessor
should have an understanding how these findings will be handled. For example, a single fire
door is found blocked open and unable to perform its safety function (it should be closed). The
assessor is responsible for reporting the condition to the facility authorities so that the safety
function of the fire door can be restored promptly. If no other symptoms are found related to fire
doors or similar fire safety discipline issues, it may not be necessary to report this item as a
deficiency requiring a formal corrective action plan. The facility should have a process to record
and track correction of minor issues locally. The assessment report can indicate the finding and
the method used by facility management to correct it. Most facility representatives provide
Section 26
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information concerning this type of deficiency to facility management at the appropriate level. If
continued assessment reveals generic problems rather than isolated individual problems, more
formal deficiency identification and correction tracking action would be appropriate.
4.2 Prioritization of Deficiencies
Once a deficiency has been formally identified as significant enough to be processed for
correction, it should be assigned a priority for attention consistent with its significance. Either
the organization doing the assessment or the one being assessed may assign the priority. If one of
these two organizations disagrees on the priority assigned, a means should be available to resolve
this difference.
The priority assigned to the deficiencies identified should be based on the safety significance of
the items. There are many different schemes of assigning priorities to deficiencies. Whatever
the scheme, it should not be too complicated and should help facility management focus on
correcting the highest-priority and most important safety-related issues first. Both the assessors
and the facility staff should understand the scheme used.
The number of priority categories should be sufficient to adequately categorize the comparative
importance of the issues to be corrected and yet not so numerous as to make management
impractical. Schemes observed have ranged from two to eleven priorities. Two categories
probably do not give sufficient definition to prioritize; eleven make management of deficiency
correction too complicated. Dividing priorities into three or four categories based on
significance to safety will probably suffice.
4.3 Problem Correction
The combination of managing deficiencies of limited significance on the floor of the facility
when they are found and the more formal process of identifying issues/deficiencies using an
effective prioritization scheme should establish the foundation for managing facility safety in
compliance with requirements. But all of this effort will be of little consequence without an
effective way of managing the correction of the deficiencies, validating that the correction has
been completed, and, if the problem is generic, as some of the significant deficiencies may be,
ensuring that the corrective actions taken are realistically extended to the areas in which they
apply and not just to the correction of a specific deficiency. This diagnostic approach is the
hallmark of effective assessment programs.
Many sites and facilities use an “issue management” or “deficiency tracking” scheme to manage
the correction of identified problems, whether those problems are identified by the contractor,
DOE locally or externally, or other assessment/oversight organizations such as EH-2 and the
Defense Nuclear Facilities Safety Board. Normally, these management efforts use a computer
tabulation of deficiencies, which can be sorted by priority as well as by other schemes useful to
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those responsible for managing the correction effort. Identification date, correction due date,
variance with respect to schedule, responsible organization (such as “Maintenance”), or safety
disciplines such as radiological controls or electrical safety are examples of other sorting
categories that could be used.
Section 27
At some sites, a computer printout of the issues being tracked is used effectively as a
management review document. At other sites, the computer program in use may be so
cumbersome and user unfriendly that it may not be readily available for use as a management aid
at all. At some sites, facility managers and their staffs use the tracking system daily to monitor
the status of the highest-priority deficiency listing. Whatever the scheme, responsible managers
should review the highest-priority deficiencies most frequently and all deficiencies periodically
depending upon priority assigned. This management technique helps facility management and
staff focus on what is needed to correct the problems identified and helps them to determine what
assets are needed to do the job; it also helps those responsible for the facility to be acutely aware
of the safety status of the facility.
Tracking systems should be updated after each review and significant change in status. A user-
friendly system, reviewed and updated at an appropriate frequency, and available to those who
need it, can be an extremely effective management tool. A facility manager who ensures the
tracking system is current and accurate at an appropriate periodicity can make this data available
to his staff for their use, to the management to whom he reports, and to the local DOE
management interested in that facility. All concerned can keep themselves informed of problem
resolution status without unduly intruding on the managers involved with the corrective action.
4.4 Sharing of Significant Assessment Issues
The results of assessments that contain significant issues/problems of general applicability should
be shared with other parts of the organization (i.e., other facilities at the same site) and with other
organizations in the DOE complex to preclude those problems from occurring elsewhere. As
appropriate, the process used to correct the problem should also be shared.
The objective of this sharing effort is to enable other organizations to evaluate their practices to
determine if the same problem or a similar one exists requiring action to prevent safety problems
that could adversely affect the public, the workers, or the environment. Using information
developed from assessments to avoid problems is an effective way to enhance safety and facility
mission performance that will enhance ISMS when used well.
An excellent example of feedback concerning operational issues with respect to DOE nuclear
facilities is the “Operating Experience Weekly Summary” published by the Office of Nuclear and
Facility Safety (NFS). This summary is available in either hard or electronic copy. This
document provides assessment-like information (mostly from the Occurrence Reporting and
Processing System reports), which contains timely, well-written, easily understood descriptions
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of the problem reported; some analysis of previous problems that were similar; and descriptions
of some actions that were used or should be used to correct the problem and prevent recurrence.
Even though these weekly summaries use information from nuclear facilities for the most part,
the information provided for most of the events is valuable for evaluating safety performance in
non-nuclear as well as nuclear facilities. Review of the material in these summaries on a weekly
basis by those responsible for facility operations, both Government and contractor, will take but a
few minutes, but has the potential to help enhance facility safety if the lessons learned are
effectively applied.
Section 28
5. OTHER CONSIDERATIONS
Many modern management methods have been tried and are being used to enhance performance
in the work place. Quality circles, process improvement teams, and process action teams are
among those efforts, and when done correctly, can result in improved organizational performance
and safety. These methods, however, are not a substitute for assessments that evaluate the results
of the assessed organization’s safety performance. On the other hand, assessment results should
be used as a source of information in the exercise of management techniques aimed at improving
performance.
Some approaches for improving safety performance rely on the individual worker being
responsible for assessing their work or their peer’s work. These “self-assessments”, when done
correctly, are a major contribution to safety assessment programs. There is no question that the
work force should participate in improving safety performance with involvement, for example, in
developing new procedures or in revising others, in enhanced work planning, in ensuring that all
hazards are evaluated before performing work, and in self-checking, etc. Employee-related
programs, such as a beneficial suggestion program, an employee concerns program, or a “hot
line” reporting scheme, are appropriate and can enhance safety. But these alone do not represent
a complete assessment program.
Some assessment regimes limit the window of time allotted to assessments. These limits, when
applied, are intended to limit the impact of the assessment effort upon the facility being assessed
from a time perspective and to force those doing the assessment to be organized and ready to
perform the assessment in a reasonable period of time. Today, DOE ORRs are generally
completed within 2 weeks. Several years ago, they required a significantly longer period of time.
The DOE ORR process was improved when DOE streamlined the process and required facilities
being assessed to be as ready as possible when the start of the DOE ORR was recommended. In
this context, limiting the time allotted to assessment efforts has been effective. But declaring that
other assessment efforts may be limited to a specific time window may be counterproductive.
Obvious examples include self-assessments conducted by a facility’s manager. As a general rule,
these managers should spend some significant portion of their time on a continuing basis
evaluating the performance of work in their facilities.
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The purpose of facility management assessment is two-fold:
1. to satisfy the facility managers doing the assessment that work is being done safely and
effectively, in accordance with the requirements and standards that have been prescribed,
and
2. to find areas of execution of the prescribed safety requirements and facility mission that are
not being done satisfactorily so that the assessing manager can take action to correct the
problems found and bring the organization back into compliance.
If these managers perform their assessment efforts effectively, assessors from outside the facility
will find little during their assessments. Assessments conducted by external organizations on
facilities that have been effective in managing their own assessment programs will have minimal
impact because the facility staff will be found to be doing their work safely and effectively within
the bounds of the specified requirements.
Section 29
Based on the discussion in the paragraph above, one might conclude that a well-run facility
would not need external assessments. Ideally, that is so. Probably the better conclusion would
be that a facility found to have an exemplary ISMS would require less external assessment than a
facility whose ISMS is not as strong. Key to DOE P 450.5 is the concept that DOE will first
“verify, then trust.” The best way to ascertain that a strongly performing facility stays strong is to
assess facility performance. Some periodic assessment effort is required to ensure ISMS is still
effective. The promise of routine scheduled, or unscheduled, external assessment also has the
benefit of helping stimulate the facility to remain focused on performing its ISMS functions
effectively.
Many people who conduct assessments tend to focus on administrative areas or documentation
reviews. Such efforts may be appropriate for many assessments but only if limited to the extent
that they help assess the daily performance of the workforce. Performance-based assessments
that evaluate conformance to safety requirements are the most effective assessment approach.
When weaknesses are uncovered that may be caused by inadequate programs, the administrative
programs can be explored to help determine how much of the problem is programmatic.
6. CONCLUSION
Assessments in support of an ISMS are essential to: validate compliance with requirements;
demonstrate management commitment to safety performance awareness; identify weaknesses
requiring correction; and, improving the safety management system. Unless problems identified
during the assessment are prioritized according to safety significance and corrected, the
assessment process will be ineffective, no matter how well the assessment itself was done. Using
lessons learned from the problems uncovered in assessments of other organizations is a cost-
effective way to improve safety performance in a timely fashion.
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Well-run, effective assessment programs have been proven drivers for improving and sustaining
performance by providing managers and workers with meaningful information on actual
conditions. DOE P 450.4 establishes the Core Safety Functions, which are discussed in Chapter
II of this Guide. Assessments are a cornerstone of the ISMS core function to “Provide Feedback
and Continuous Improvement. Assessments are an integral part of an ISMS. Assessing
performance of an organization in execution of each of the five Core Safety Functions and
Principles can be accomplished to improve environment, safety, health and quality.
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APPENDIX E
ISMS EVALUATION GUIDANCE
1. BACKGROUND
Department of Energy (DOE) Headquarters direction for performing Integrated Safety
Management System (ISMS) evaluations for the 10 priority defense nuclear facilities was first
established by an Under Secretary Memorandum on February 21, 1997. This appendix describes
a protocol for the review and approval of documented safety management system descriptions
associated with defense nuclear facilities. This protocol has been used in the first six ISMS
evaluations conducted across the complex. This appendix provides an overview of some of the
more significant lessons learned as the process has become more mature throughout the complex.
Section 30
Conducting an ISMS evaluation is a significant event and thorough planning efforts are required
to achieve success. Sites and facilities have found that they must devote significant management
attention to preparing for and conducting these evaluations. Line managers, the majority of
safety management personnel, and facility operations, maintenance, and health and safety support
personnel are involved in preparing for and/or supporting the review. ISMS evaluations
significantly affect the normal routine. Support and involvement of senior line managers in the
review are essential to success.
1.1 Role of the Approval Authority
The process of evaluating ISMS programs is described as verification or as the assurance that
ISMS is implemented. DOE M 411.1, MANUAL OF SAFETY MANAGEMENT
FUNCTIONS, RESPONSIBILITIES AND AUTHORITIES (LEVEL I FRAM), assigns to the
head of the contracting activity (HCA) responsibilities to approve the safety management system
description and revisions. Responsibilities as HCA are normally assigned to the manager of the
cognizant DOE Operations Office, who is generally known as the approval authority. This
terminology will be used in the following discussions for consistency. To carry out these
responsibilities, the approval authority must decide whether a team review is needed and, if a
team is needed, select members of the review team. The approval authority selects the team
leader from a list approved by the Deputy Secretary. In addition to this guidance, the team leader
and the assembled team should use the Draft Integrated Safety Management System Verification
Process, Team Leader’s Handbook (DOE SAFT-0065), to plan for and conduct the ISMS
verification.
The approval authority should emphasize to the contractor the importance of having a complete,
defensible ISMS before the verification review is scheduled. Having incomplete or missing
documentation when the team begins its review only delays the process and wastes valuable
resources. Additional details of the role of the approval authority during the verification process
are provided in Appendix 4 of the Team Leader’s Handbook.
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1.2 Role of the ISMS Verification Team
The strategy for reviewing ISMS documentation and recommending its approval, and the strategy
for evaluating the adequacy of these systems’ implementation is to employ a cadre of recognized
senior safety and management professionals to conduct the review. The approval authority
should have as a goal the development of such a cadre to locally support these evaluations.
The ISMS verification team’s primary purpose is to review the adequacy of the ISMS and its
implementation in order to provide a recommendation to the approval authority. A secondary
purpose is to evaluate the role of DOE in support of the contractor’s ISMS. The ISMS
documentation, as submitted by the contractor, should meet the requirements of DOE policies,
the DOE Acquisition Regulation (DEAR), and the contracting officer’s guidance. The review
should confirm the capability of DOE and the contractor to implement all aspects of the ISMS as
described in DOE policies, the DEAR, and the FRAM. DOE’s role in the success of the
contractor’s ISMS implementation is major and cannot be overstated.
1.3 Concept of the Review
Section 31
The status of ISMS development and implementation varies across the complex. Each
verification team, as directed by the approval authority, is faced with the challenge of
establishing a tailored process to determine the adequacy of the documented ISMS, evaluate the
success of the ISMS implementation, and provide a recommendation to the approval authority.
Phase I is a review of the ISMS documentation as submitted to the approval authority by the
contractor. Phase II is a review to verify that the ISMS has been satisfactorily implemented. To
be successful, Phase I should not be restricted to an administrative review of the ISMS
description but should extend to the procedures, policies, and manuals of practice used to
implement safety management. The review should evaluate how these procedures, policies, and
manuals of practice have been implemented at the upper levels of management and should also
include detailed discussions with key management personnel who are assigned, or will be
assigned, safety management responsibilities. The primary goal for the review is to provide a
recommendation to the approval authority as to whether the ISMS documentation should be
approved. To reach that conclusion, the team must develop a complete understanding of the
safety management programs and determine that, when implemented, they will satisfy DOE
requirements for ISMS and will adequately manage the safety aspects of the work and operations.
The form of the ISMS description is flexible and should identify all safety management plans,
programs, and manuals of practice. The identified documents should be available for review.
Review of these documents and determination of their adequacy forms the essence of the Phase I
review. In the review of the ISMS at a site, for example, it is important that the site implementation
mechanisms are in place.
The Phase II review, which should be accomplished following review and approval of the ISMS
documentation, is a review of the implementation of that ISMS. This is normally accomplished by
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sampling at various facilities and programs to determine that the safety management system
outlined in the ISMS Description(s) is in fact being effectively carried out. At sites or facilities
where a mature ISMS already exists, it may be possible to perform both phases of the review at the
same time. It must be understood that experience to date with combined Phase I/II verifications has
shown that they are difficult to do (see Section 3.4).
The verification team leader, with assistance from the team members, should prepare a detailed
review plan. A key part of preparing the review plan is developing detailed, site-specific criteria
review and approach documents (CRADs). These documents establish the initial scope of the
ISMS verification and provide guidance to the ISMS verification team members. The
importance of appropriately tailoring the CRADs to the management systems and operations of
each site cannot be over-emphasized. The CRADs serve to focus the initial investigation by the
review team. If the CRADs are too general, the review team may waste considerable time by (1)
failing to focus on the pertinent ISMS issues and concerns and (2) duplicating the efforts of other
members of the team. However, it should also be made clear to the reviewers that the review
plan may need to be modified as the review progresses in order to accommodate new information
that may have been overlooked in the initial site visit.
Section 32
The review plan also serves as the primary means to communicate to the inspected contractor and
DOE office the breadth and scope of the review. Sample CRADs and a completed ISMS
Assessment Form from an example verification are included with this appendix. Further detailed
information concerning these subjects is contained in the Team Leader’s Handbook. ISMS
descriptions, verification reports, and other significant information addressing the planning,
scheduling, and accomplishing of ISMS evaluations may be viewed on the ISMS home page
(http://tis-nt.eh.doe.gov/ism).
2. INTEGRATED SAFETY MANAGEMENT CORE EXPECTATIONS
The following core expectations were developed from the requirements of the DOE policies, the
requirements of the DEAR, and the fundamental attributes that support the implementation of
ISMS. These core expectations can serve as the basis for developing the CRADs. The following
core expectations are annotated as being applicable to Phase I and Phase II. Phase I core
expectations are used to evaluate the adequacy of the safety management documentation and the
establishment of these programs at the site/corporate level. Phase II core expectations are used to
evaluate the status of implementation at the facility, activity, or process level.
Note that the core expectations include expectations for the DOE field office. The DOE
Policies, the DEAR, and the FRAM lay out expectations and requirements for DOE. The core
expectations related to DOE are focused on those functions, responsibilities, and authorities that
have a clear interface with the contractor’s ISMS.
Sections 2 and 3 of Chapter III, Volume 1, discuss expectations for DOE and contractor ISMS
development and implementation including system descriptions, gap analyses, manuals of
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practice, and integrating mechanisms. Such documents and descriptions can provide a focus to
the investigation and are important to the development of a site-specific review plan.
2.1 Phase I ISMS Core Expectations
Nine core expectations are recommended for conducting the Phase I review. To be fully
effective, the Phase I review should evaluate whether safety management programs and
institutional processes have been implemented at the site/corporate level. The specific core
expectations, which are italicized, are followed by a brief discussion that amplifies its meaning.
1. The ISMS documentation is consistent with DOE P 450.4, the DEAR, and the guidance
provided to the contractor by the approval authority. The contractor’s policies and
procedures ensure that the ISMS is updated, maintained, and implemented and that the
implementing mechanisms are sufficient to result in integrated safety management. This
core expectation establishes the basis for acceptance of the ISMS description and serves to
emphasize that DOE ISMS policy, DEAR requirements, and DOE’s guidance to the
contractor are the criteria being used for the evaluation. This core expectation may be
viewed as a summary of the verification and, as such, forms the primary basis of the
recommendation of acceptability of the ISMS to the approval authority.
Section 33
2. DOE and the contractor effectively translate mission into work, set expectations, provide
for integration, and prioritize and allocate resources. This core expectation supports the
functions and principles of Define the Scope of Work and Balanced Priorities. DOE and
the contractor should identify activities necessary to accomplish the assigned mission
safely. The contractor should develop DOE-approved proposals into discrete work
activities with manpower loadings and schedules. The contractor’s ISMS should establish
processes for establishing performance objectives that include DOE budget execution
guidance and direction and that incorporate the principles of performance-based
contracting. The ISMS should delineate how the environment, safety, and health functions
are integrated into work planning and execution and should ensure that resources are
effectively allocated to address safety, programmatic, and operational considerations. It is
important to review the DOE and contractor budget and planning processes to determine
that there is an integrated approach between DOE and the contractor to meet these criteria.
3. An ISMS should include methods for identifying, analyzing, and categorizing hazards. This
core expectation supports the function of Analyze Hazards. The ISMS should identify how
hazard analyses are performed at each organizational level from the work defined in the
sitewide mission, to the processes at an individual facility (as in a Safety Analysis Report),
to the individual operational or maintenance activity that is contemplated within a facility
(as in a job task analysis or job hazard analysis). The hazards analyzed should include
nuclear as well as chemical and common industrial hazards. The analysis should be
balanced to the complexity and significance of the risk. Both contractor and DOE
processes to review and approve hazards analyses should be evaluated.
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4. The ISMS should include methods for establishing and maintaining an agreed-upon set of
safety standards before work is performed. This core expectation supports the functions
and principles of Develop/Implement Hazard Controls, Identify Safety Standards and
Requirements, and Hazards Controls Tailored to Work Being Performed. Standards and
requirements for the safe accomplishment of work consistent with the DEAR and a process
for establishing administrative controls, safety controls, safety programs, and other
conditions on the work should be established. The ISMS should include processes the
contractors and subcontractors will use to implement controls. The ISMS should delineate
the means by which the controls are established at each organizational level from the work
defined in the sitewide mission (as established by DOE-approved processes; e.g., S/RIDS,
Work Smart Standards, etc.) to the processes at an individual facility (as in
Technical/Operational Safety Requirements) to the individual operational or maintenance
activity that is contemplated within a facility (as in controls established by job hazard
analyses and work control procedures). The methods should ensure that the controls
remain in effect so long as the hazard is present. The process whereby DOE and the
contractor agree to, maintain, and revise the standard set should be reviewed.
Section 34
5. Contractor policies, procedures, and documents are established and are adequate for the
work or process to be performed safely. This core expectation supports the functions and
principles of Perform Work and Operations Authorization. Procedures and programs
should be adequate to ensure work is performed within controls that have been developed
and implemented. Controls may include site or facility commitments, such as conduct of
operations programs, worker safety programs, specified engineered safety systems, or
specific controls in worker safety permits. The ISMS should establish a process to ensure
that the facility or process and the operational work force are adequate for the work or
processes to be performed safely and that safety requirements are integrated into work
performance. A process should be established to gain authorization to conduct operations.
Provisions should be included to grant operations and authorizations for each level of
efforts at the site, facility, activity, or process. The ISMS should include a process to
identify performance measures, including safety system performance measures for the
work. Procedures to maintain the Operations Authorization current should be described.
6. The ISMS should be continuously improved through an assessment and feedback process
which should be established at each level of work and at every stage in the work process.
This core expectation supports the function of Feedback and Improvement. The ISMS
should be subject to continuous improvement through an assessment and feedback process.
At each level of work and at every stage in the work process, the feedback and continuous
improvement programs should be functioning. Feedback information on the adequacy of
controls is gathered, opportunities for improving the execution and planning of the work
are identified and implemented, line and independent oversight is conducted, and if
necessary, regulatory enforcement actions occur. The role of DOE in reviewing the
contractor’s work quality, assessing the adequacy of safety controls, conducting oversight,
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and enforcement should be included as a part of this criterion. The ISMS should describe a
process to implement safety performance objectives and performance measures and should
delineate the means to be used to measure system performance. See Volume II, Appendix
D, for a further discussion.
7. The ISMS should establish that at every level of control, line management must be
responsible for safety. Clear and unambiguous roles and responsibilities should be defined
and maintained at all levels within the organization. This core expectation supports the
principles of Line Management Responsibility for Safety and Clear Roles and
Responsibilities. All aspects of work identification, planning, and execution must be under
the control and responsibility of line management. Support organizations such as ES&H or
Human Resources must have clearly defined roles and responsibilities in support of line
management, that ensure work is performed safely, within the clearly defined principle that
line management is responsible for safety.
Section 35
8. The ISMS should ensure that personnel are competent commensurate with their
responsibility for safety. This core expectation supports the principle of Competence
Commensurate with Responsibility. The ISMS should ensure that personnel possess the
experience, knowledge, skills, and abilities necessary to discharge their responsibilities.
Support and line personnel—workers as well as managers—should have core
competencies. Actual competence as well as the programs to define expectations, provide
training, and evaluate whether expectations are met, should be addressed. The process for
determining the required competence should consider the roles and responsibilities of each
position and the knowledge and the performance of the incumbents.
9. The DOE approval authority should have a set of processes that interface efficiently and
effectively with the contractor organization. DOE processes must include elements of the
other core expectations as they apply to the responsibilities of DOE to translate missions
into work, set expectations, and allocate resources as well as approve, control, and
authorize operations. DOE’s safety management responsibilities should be met as
described in the FRAM. The correlation between the Headquarters FRAM and the site
FRA should be evaluated.
2.2 Phase II Core Expectations
The following eight core expectations should be considered during a Phase II assessment of
ISMS implementation following approval of the ISMS description. This assumes that the
approval authority has formally approved the ISMS description or has approved it with
comments. This acknowledges that contractor-integrated safety management programs are
satisfactory at the corporate or site level. Any comments that affect the adequacy of the safety
management programs should be resolved and incorporated before the Phase II review occurs.
Specific core expectations are italicized and a brief discussion follows each core expectation
statement to amplify its meaning.
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1. An integrated process has been established and is utilized to identify and prioritize specific
mission discrete tasks, mission process operations, modifications and work items. The
above should be translated into discrete tasks that personnel can understand and control.
Specific tasks, operations, or work items should be identified and prioritized through a
process that integrates responsible organizations if multiple organizations are involved.
2. The full spectrum of hazards associated with the work or task has been identified, analyzed,
and categorized. Those individuals responsible for the analysis of the environmental,
health and safety, and worker protection hazards are integrated with those personnel
assigned to analyze the processes. Formal approval of the analyses should be evident and
workers should be aware of the consequences of dealing with the hazards. The analyses
should be a comprehensive review of all hazards and a process should be established to
integrate all spectrums of hazards (e.g., from the consequences of analyses developed by a
SAR to the consequences of worker protection concerns). Personnel responsible for the
analysis of environment, safety, and health effects should be effectively integrated into the
contractor’s line organization and work closely with those individuals responsible for the
analysis of the processes.
Section 36
3. An integrated process has been established and is utilized to develop controls which
mitigate the identified hazards present within a facility or activity. The set of controls
ensure adequate protection of the public, worker, and the environment and are established
as agreed upon by DOE. These mechanisms provide integration which merge together at
the workplace. Safety requirements are identified and are effectively adapted within a
process that integrates the diverse activities and hazards present within the facility or
activity. The set of requirements must be comprehensive and should ensure adequate
protection of the public, worker, and the environment.
4. An integrated process has been established and is utilized to effectively plan, authorize and
execute the identified work for the facility or activity. Both workers and management
demonstrate a commitment to ISMS. Personnel assigned responsibility for completing work
are instructed on the hazards and the engineered and administrative controls that will be
used to control them. Management has established and is committed to processes that
effectively integrate resources including ES&H professionals to control all hazardous
activities. Appropriate mechanisms are in place to authorize the performance of the work,
including a process that confirms readiness to perform the work before it is started. The
established safety culture promotes a good understanding and support for ISMS.
5. An integrated process has been established and is utilized which ensures that mechanisms
are in place to ensure continuous improvements are implemented through an assessment
and feedback process, which functions at each level of work and at every stage in the work
process. Safety performance is routinely measured by line managers and is periodically
validated by independent assessment techniques. Recommended improvements are
appropriately evaluated and are implemented when proven to be needed to enhance safety.
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6. Clear and unambiguous roles and responsibilities are defined and maintained at all levels
within the facility or activity. Facility or activity line managers are responsible and
accountable for safety. Facility or activity personnel are competent commensurate with
their responsibility for safety. There is a good understanding of the flow of responsibilities
from the facility manager to the floor level workers and operators. A well defined
statement for the responsibility and accountability for safety exists and is understood.
Workers/operators are qualified to perform their duties and perform them safely. Managers
are involved in establishing the details of the training programs and participate in them as
appropriate.
7. DOE ISMS procedures and mechanisms should ensure that work is formally and
appropriately authorized and performed safely. DOE line managers should be involved in
the review of safety issues and concerns and should have an active role in authorizing and
approving work and operations. The appropriate level of DOE managers should be
involved in the review of safety issues and concerns and should have an active role in
authorizing and approving operations.
8. DOE ISMS procedures and mechanisms ensure that hazards are analyzed, controls are
developed, and that feedback and improvement programs are in place and effective. DOE
line managers are using these processes effectively, consistent with FRAM and FRA
requirements. DOE line managers have implemented all interface processes identified in
the Phase I review and are using these processes effectively.
Section 37
3. CONDUCT OF THE REVIEW
The quality of the ISMS evaluation is determined by a variety of factors. The team selected must
have the required expertise or must be trained accordingly. Team member activities must be
carefully planned and coordinated so that the full scope of the review is accomplished. The
review sequence must be planned to efficiently accomplish the review within the prescribed time
period. Should the approval authority direct a combined Phase I and II review, the review must
be carefully planned to ensure that the objectives of both phases are adequately evaluated. In
some cases, normally established site performance evaluation processes can be used to conduct
ISMS reviews.
3.1 Team Selection
Selection of the proper team is a key element in conducting a successful ISMS verification. The
following team member experience has been considered to be beneficial:
C expertise in a functional area;
C site experience (especially familiarity and understanding of site programs);
C assessment experience (assessments/audits/ORRs/RAs);
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C ISMS training (knowledge of ISMS Policy, Guide, and Team Leader’s Handbook); and
C familiarity with DOE FRAMs.
Additional details on the important attributes of the team members are provided in Sections 5.5.2
and 6.3.2.2 of the Team Leader’s Handbook.
Dedication and continuity of the team in the review process are essential. It is useful to have one
team member assigned to each objective or common objective set. This simplifies the report-
writing responsibilities and ensures ownership for the report product. When the review phases
are separate, it is beneficial for the Phase I reviewer to continue as a Phase II reviewer. The
Phase I review prepares the reviewer to do a thorough and competent Phase II review.
Consideration of the size of the team is an important decision. Too large a team makes
coordination difficult. From the perspective of recent site ISMS reviews, a team of 15-18 was
determined to be required for the Phase I review. A Phase II review of one of the facilities at this
site required a team of 7-8. The complexity of the site/facility and hazards involved should be
instrumental factors in determining team size.
3.2 Team Assignments
To most efficiently conduct the review, it is useful to delineate related safety management and
support programs in discrete groups called “functional areas.” By establishing these groupings,
personnel can be assigned team responsibilities in designated review areas for which they have
the required expertise. Functional areas used in past reviews have been synthesized in the ISMS
Team Leader’s Handbook into distinct Phase I and Phase II areas that can be further synthesized
for combined Phase I/ Phase II verifications. These include the following:
Phase I
• Business, Budget, and Contracts (BBC),
• Hazards Identification and Standards
Selection (HAZ),
• Management (MG),
• DOE.
Phase II
• Operations and Implementation (OPI),
• Subject Matter Experts (SMEs),
• Hazards Identification and Standards
Selection (HAZ),
• Management (MG),
• DOE.
Within Phase II it has been necessary to include SMEs to ensure that specific safety management
functions are effectively addressed. SMEs to be considered may include experts in the following
disciplines:
• Criticality Safety,
• Fire Protection,
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Section 38
DOE G 450.4-1B
• Industrial Hygiene and Safety,
• Radiation Protection,
• Security,
• Training and Qualification,
• Maintenance and Work Control,
• Quality Assurance,
• Configuration Management, and
• Environmental Compliance (including pollution prevention/waste minimization).
The specific SMEs to be used should reflect the level of risk, complexity of the operation, and
past performance. For example, if recent operational readiness reviews (ORRs) or site evaluation
processes have indicated that a programmatic functional area such as radiation protection is
rigorously established, it may not be necessary to review this program in great depth during the
ISMS verification. This type of tailoring should be used in preparing the ISMS verification
review plan. Evaluation of maintenance and work control is recommended in every instance.
3.3 Review Sequence
The sequence for conducting the review should be carefully considered. The following is a
typical chronology of a 4-week review sequence used for a Phase I ISMS verification at a major
DOE site. A Phase II verification sequence would be similar, but generally could be
accomplished in fewer days on site.
• An initial site visit by the team leader is conducted well before the start of the review to
meet site personnel responsible for ISMS and discuss the conduct of the review.
• A 3-day site visit prior to the review is used to train the team, explain the verification
methodology, and develop the CRADs to be used for the review. The pre-visit provides an
opportunity for the team to meet management personnel responsible for developing the
ISMS description.
• The review commences with a 1-week period allotted for contractor and DOE management
briefings to the team. The goal is to allow the contractor to fully explain the status of
ISMS. Following these presentations, the team develops a list of personnel to be
interviewed and records requested for review. The briefings are considered essential for the
team to enable them to fully understand the safety management programs. The quality of
the briefings is important. The contractor’s expertise in providing the necessary
information, with the correct amount of detail, is important to ensure the team has enough
information to enable them to efficiently conduct the review. If conducted correctly, these
briefings provide instant feedback about the strengths and weaknesses of the ISMS
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mechanisms. Guidance from the team leader to the contractor and DOE on the content and
format of the briefings is a key factor in the success of this effort. It is necessary for the
contractor to assign a point of contact for coordinating all aspects of the ISMS review with
the ISMS review team.
• A 1-week period is allotted for the actual review. This review occurs 2 weeks following
the contractor briefings. The report is written the following week before the team departs
the site.
Section 39
The process of obtaining the contractor information by receiving the detailed briefings discussed
above can be achieved in a variety of ways. Some success has been experienced with eliminating
the site pre-visit. Instead, appropriate documentation was sent electronically or mailed to team
members and teleconferencing was used for initial team coordination. This approach is viable,
but becomes less so as the scope and complexity of the review increases. Experience with this
technique has shown that eliminating the pre-visit should only be considered with an experienced
team. The ISMS description, verification review plan, and supporting documentation should be
available to the team members approximately 2 months before the verification. This will permit
ample time for the team to study the documentation, ask questions, and receive answers and
clarification. It has also been found necessary to hold at least two teleconference calls before
arriving at the site.
3.4 Combined Phase I and II Reviews
The approval authority may elect to direct a combined Phase I and Phase II review at sites or
facilities with a mature ISMS effectively in place. While this appears to be a timely way to
accomplish the verification, a combined review can be complicated and difficult to coordinate.
Combined reviews conducted to date have shown that it is important to carefully factor into the
decision the size and complexities of hazards and the maturity of the existing safety management
system. If it is still considered proper to combine the two phases into one review, the following
comments should be carefully considered:
C The review of the ISMS description and the review of manuals of practice must be carefully
coordinated with the review of the implementation of the ISMS mechanisms. The natural
tendency is to concentrate too much on the Phase II portion of the review to the detriment
of evaluating Phase I issues and concerns. The CRADs for a combined review should be
carefully developed to ensure the review approaches are clearly described.
C The verification team should be well experienced. It is beneficial to assemble a team that
has had some experience in conducting both phases of ISMS verifications.
C The verification team should have ample opportunity to review the ISMS description,
verification plan, and supporting documentation well ahead of the scheduled verification.
Ample time should be provided to allow the team to study the documentation, ask
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questions, and receive answers and clarification of their issues and concerns prior to
starting the review.
The combination of Phase I and Phase II reviews has recently been attempted at a number of
sites. Separating Phase I issues and concerns from Phase II issues and concerns in the report
documentation is challenging. One technique that appears to have merit is to split the team along
functional area assignments. In this instance the Phase I team consisted of the management team;
business, budget, and contracts team; and the hazard team. The Phase II team consisted of the
Operations and Implementation team, including the subject matter experts.
A careful review of CRADs developed in the ISMS Team Leader’s Handbook is recommended
prior to finalizing a verification approach.
3.5 The Use of Routine Evaluations for ISMS Reviews
Section 40
At sites where formal performance evaluation teams are functioning, it is appropriate to include
ISMS verifications in conjunction with normal performance evaluations. For example, one site
has chosen to conduct facility ISMS Phase II verifications in conjunction with the normally
occurring facility evaluation process. To assist the performance evaluation team in determining
if the evaluation was effective, personnel experienced in conducting ISMS reviews observed a
recent facility evaluation, including an ISMS Phase II review.
4. EXAMPLE CRADS
The following CRAD is provided as an example used to conduct a Phase I review for the
business, budget, and contracts team during a recent verification. A full set of sample CRADs is
provided in Appendixes 2 and 3 of the ISMS Verification Team Leader’s Handbook.
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EXAMPLE
CRITERIA AND REVIEW APPROACH DOCUMENT
FOR ISMS VERIFICATION AT OAK RIDGE Y-12 PLANT
BUSINESS, BUDGET, AND CONTRACTS (BBC)
OBJECTIVE:
BBC.1 Department of Energy (DOE) and contractor procedures ensure that missions are translated into
work, expectations are set, tasks are identified and prioritized, and resources are allocated.
Criteria:
DOE procedures translate programmatic missions reflected in strategic plans, binding
commitments, and other requirements into work expectations and priorities that are authorized and
communicated to the contractor.
Contractor procedures translate work expectations received from DOE into tasks that permit
identification of resource requirements, relative prioritization, and performance measures.
DOE and contractor procedures provide for DOE approval of the contractor's proposed tasks and
prioritization of the mission expectations transmitted to the contractor, and for feedback and
continuous improvement.
DOE and contractor procedures provide for change control of the approved task identification,
prioritization, and funding.
DOE has incorporated DOE Acquisition Regulation (DEAR) 970.5223-1 “Integration of
Environment, Safety and Health into Work Planning and Execution” into their contract and
contract procedures, which provide for flowdown of the DEAR requirements into subcontracts
involving complex or hazardous work.
Site procedures ensure that translation of mission into tasks flows from DOE to the Management
and Operating Contractor (M&O) to the subcontractors, to the individual facility, process, or work
task as appropriate.
Tasks at the facility level are funded in accordance with the specified procedures. Funding of
safety is integrated with funding of the tasks.
Approach:
Record Review:
• Defense Programs Strategic Plan, the Directive Work Schedule and other site agreements and
action commitments. Review AC-500, Task-Based Management System; ESS-MS-131,
Integrated Resource Management System; ESS-FE-101, Cost Estimating; PC-164PD
Services Subcontract Safety and Health Management; and Y10-202 Integrated Safety
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Section 41
Management Program. Review procedures for control and integration of weapons program
task and funding with DOE Headquarters infrastructure and program funding. Review
contractor Work Authorization Directives, as well as the procedures for their development.
Review DOE-YSO and/or DOE-ORO procedures for identification of mission requirements,
resources allocations, and approval of contractor Task-Based Management System (TBMS).
Review Lockheed Martin Energy Systems (LMES) and DOE change control procedures.
Review LMES procedures for work authorization and control in compliance with the DOE
approved TBMS. Review LMES and DOE procedures requiring safety requirements
flowdown into subcontracts. Review tasks funded and the funding process for individual
facilities.
Review YSO and ORO procedures that define the process and expectations for translation of
mission and commitment requirements into tasks and direction for contractor action. Review
processes for review, approval, and change control of the TBMS or other binding budget
documents.
Select mission tasks from the Defense Programs Strategic Plan and the Directive Work
Schedule and track the tasks through the process to evaluate how the above criteria are met.
Review past year planning for current year authorized work as well as future year planning.
Select several current year authorizations and track change control from DOE (Albuquerque
and Headquarters) to the LMES and to the affected Y-12 Plant facility. Select several LMES
subcontracts and review for appropriate flowdown clauses.
Interviews: Interview DOE personnel responsible for managing the budget process. Interview line
managers responsible for Headquarters as well as Albuquerque Weapons Program directed mission
accomplishment. Interview LMES managers responsible for the budget process, including
members of the Executive Steering Group. Interview line managers at each level from the LMES
vice president to the facility manager to determine understanding and implementation of the
defined process for translation of mission into work authorization. Interview ES&H professionals
and line managers at each level to determine how safety is incorporated into the budget plans and
authorization. Interview DOE and LMES procurement personnel regarding subcontract flowdown
requirements.
Observations: If possible, observe an Executive Steering Group meeting and actual budgetary
discussions (including meetings involving the development of the FY99 or FY00 TBMS) within
and between LMES and DOE to observe the practical application and results of the procedures.
5. EXAMPLE EVALUATION
The following completed ISMS Assessment Form from a recently completed ISMS verification is
provided as an example in documenting the results of a Phase I review for the Management subteam
during a recent verification.
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EXAMPLE
ISMS ASSESSMENT FORM
FOR ISMS VERIFICATION AT OAK RIDGE Y-12 PLANT
Management
FUNCTIONAL AREA: MG OBJECTIVE: 2
DATE: August 12, 1998
OBJECTIVE: Feedback information on the effectiveness of the ISMS is gathered, opportunities for
improvement are identified and implemented, line and independent oversight is conducted, and, if
necessary, regulatory enforcement actions occur.
Criteria:
Contractor ISMS procedures describe clear roles and responsibilities to provide feedback and
continuous improvement including line management responsibility for safety.
Section 42
Contractor ISMS procedures require line and independent oversight or assessment activities at all
levels. Oversight and assessment activities verify that work is performed within agreed upon
controls.
Contractor ISMS procedures ensure oversight or assessment results are managed to ensure lessons
are learned and applied throughout the site; that issues are identified and managed to resolution;
that fundamental causes are determined and effective corrective action plans are developed and
implemented.
Contractor ISMS procedures ensure that performance measures or indicators and performance
objectives are developed in coordination with DOE as required. Further, contractor ISMS
procedures require effective management and use of performance measures and objectives.
Contractor ISMS procedures provide for regulatory compliance and enforcement as required by rules,
laws, and permits such as PAAA, NEPA, RCRA, CERCLA, FFCA, etc.
Approach:
Record Review: Review Y/DN-317, Y60-028, QA-312, QA-331, QA-901, QA-911, and the
Conduct of Operations Manuals to determine the procedures, processes and requirements which
meet this objective. Assessments include regulatory compliance in accordance with laws, rules,
and permits.
Review the results and schedules of self assessments and independent assessments at each
organizational level. Review procedures for scheduling and tracking routine assessments. Review
procedures for analysis of the results of assessments and the results of those analyses.
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Review selected assessment results. Review results and actions resulting from resumption
readiness reviews and from assessments in response to Defense Nuclear Facilities Safety Board
Recommendation 94-4. Track issues identified during the assessments to completion. Assess the
effectiveness of the assessment and feedback process to achieve process improvement.
Review the issues management program for adequacy, effectiveness, and support for process
improvement.
Review the performance measures or indicators and performance objectives. Review the process
for development of the indicators including how the development and change is coordinated with
DOE.
Interviews: Interview managers down to facility levels to determine the adequacy and
effectiveness of the assessment activities. Interviews should include all aspects of this objective.
Interview Contractor Assessment personnel to determine the adequacy and effectiveness of the Site
Integrated Oversight Program, as well as other compliance or independent assessment programs at
any level of management.
Observation: If possible, observe senior management assessment or self-assessment activities,
including documentation and post activity briefing of results. Observe a critique or management
review including development of lessons learned and root causes.
Record Review:
• QA-312, Issues Management Program, Rev. 1
• QA-331, Lessons Learned Program, Rev. 0
• QA-901, Independent Assessments, Rev. 1
• QA-911, Management Assessment, Rev. 0
• ESS-MS-131, Integrated Resource Management Systems
• Y60-028, Y-12 Plant Management Assessment, 9/20/96
• Y/DN-317, Assessment Program Description for Y-12, Rev. 1
• Standing Order SO-EUO-98-015, Enriched Uranium Operations (EUO) Management
Assessment Program, 6/30/98
• CY-1998 Performance Plan for Disassembly and Storage Organization
• Disassembly and Storage Organization Facility Tour Reports PRW-1, PRW-2, PRW-3,
Section 43
PRW-98-4, PRW-98-5, PRW-98-6, 6/98, 7/98, JER-98-002, JER-98-004, JER-98-003, JER-
98-001, 98-5, PRW-98-7
• Depleted Uranium Operations (DUO) Integrated Management Assessments (CY98)
• Annual Management Assessment Schedules for LMES
• Y10-202, Integrated Safety Management Program, 6/23/98
• Y15-635PD, Energy Systems Integrated Safety Management System, 6/30/98
• Standing Order SO-EUO-98-014, Enriched Uranium Operations (EUO) Energy Systems
Action Management System (ESAMS) Closure Process, 5/22/98
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• Y60-183, Surveillance, 11/11/98
• QA-904, Surveillance, Rev. 1
• CY-1998 Performance Plans for management and staff within DUO and Disassembly and
Storage Operations (DSO)
• Numerous e-mails on lessons learned and required responses
• Minutes from the Issues Management Prioritization and Risk Board
• Charter for the Y-12 Issues Management Prioritization and Risk Board, Rev 2, June 1997
• Chapter 6 of the Nuclear Operations Conduct of Operations Manual
• Select DUO Management Review Reports, June - August, 1998
Interviews Conducted:
• Facility Safety Manager, Nuclear Safety Organization
• Manager, Product Certification
• Lessons Learned Coordinator, Enriched Uranium Operations
• Manager, EUO Administrative Support
• Operations Manager, Building 9204-4
• Manager, Quality Services
• Y-12 Plant Lessons Learned Program Manager
• Operations Manager, Disassembly and Storage Operations
• Issues Manager, Depleted Uranium Operations
• Shift Technical Advisor, Lithium Processing
• Restart Issues Manager, Enriched Uranium Operations
• Issues Manager, Disassembly and Storage Operations
• Y-12 Plant Assessments Program Manager
• Y-12 Plant Issues Manager
• Lessons Learned Data Programmer
• Manager, Nuclear Operations
• Deputy Manager, Nuclear Operations
• Manager, Environmental Compliance
Observations:
• Monthly Y-12 Plant Issues Management Meeting
• Monthly Central Safety, Health, and Environmental Affairs Committee
Discussion of Results:
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Record Review: The ISMS program description (Y15-635PD) and numerous procedures were
reviewed to determine whether roles and responsibilities were clearly defined regarding feedback
and continuous improvement. There is an adequate flow down of ISMS philosophy (regarding the
need for feedback and continuous improvement) from Y15-635PD to the implementing procedures.
Procedures Y60-028, Y-12 Plant Management Assessment, and QA-312, Issues Management
require line management to establish and implement an assessment program of their operations.
Procedure QA-901, Independent Assessments defines the roles and responsibilities for those LMES
organizations that perform independent assessments. Procedure QA-331, Lessons Learned,
requires the identification and dissemination of operating experiences that may be applicable to
other line management organizations. Throughout all these documents, line management is clearly
identified as being responsible for safety.
Section 44
However, a plethora of assessment procedures exist within LMES, which may lead to confusion
regarding reporting requirements and individual assessment responsibilities. For example, there are
two management assessment procedures (QA-911 and Y60-028), as well as two surveillance
procedures (QA-904 and Y60-183). The level of documentation and record retention requirements
varies based on the procedure used to conduct the assessment. These redundant procedures are a
carryover from when LMES managed five plants in the Oak Ridge complex and had a central
organization as well as plant-specific organizations with corresponding procedures. However, this
organization no longer exists and LMES solely manages the Y-12 Plant. LMES management
recognizes this problem and plans to review, consolidate, delete, or upgrade procedures as
appropriate. The prompt completion of this consolidation effort is sorely needed (MG2-3).
Annual assessment schedules have been prepared for all management, direct report organizations
reporting to the Vice President of Defense Programs. These schedules contain information such as
the assessment type, the subject of the assessment, functional area, scheduled date, completion
date, and who performed the assessment. This is commendable; however, there is a significant
disparity in the level of assessment activity within the different Y-12 Plant organizations. For
example, both DSO and DUO have developed and implemented a fairly extensive management
assessment program. Organizations such as General Manufacturing and Environmental Compliance
have a limited assessment program. Based on a review of the annual assessment schedules, the
General Manufacturing Organization has only scheduled two assessments for FY 1998. Likewise,
the Environmental Compliance Organization has performed limited self-assessments during FY
1998 (MG2-4).
There is also a disparity in the breadth of line management assessment activity within an
organization. Even though DSO has a fairly well-developed and implemented management
assessment program, management assessments have not been consistently performed by line
managers within all levels of DSO. For example, numerous line managers within Building 9204-
2E have not scheduled or performed management assessments of their operations. Management
within all levels of an organization should assess their operations for improvement opportunities.
Independent assessments have also been scheduled and performed. An integrated independent
assessment schedule was reviewed as well as assessment results. The Quality Services
organization primarily carries out the independent assessment program. This program is developed
and functioning.
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Regarding issues management, the governing procedure is QA-312, Issues Management. Per the
procedure, an issue is broadly defined to include “problems, deficiencies, findings, concerns, alerts,
recommendations, observations, and other conditions requiring evaluation for corrective action.”
Likewise, QA-312 addresses tracking, the need for root cause analysis, and the level of
independent verification needed to close an issue.
Section 45
Although QA-312 does provide a framework for managing issues, it lacks clarity and consistency in a
number of areas. For example, issues are managed differently if identified by an internal rather than
an external source. (External sources include LMES independent assessments.) QA-312 states that
the procedure does not apply to “Divisional management assessments.” This has been interpreted by
some to include management assessments performed in accordance with Y60-028. QA-312 requires
that issues be ranked in accordance with the risk matrix found in ESS-MS-131, Integrated Resource
Management System. QA-312 also requires formal root cause analysis and independent verification
of closure for issues identified as “significant.” However, during interviews with line management
personnel, risk ranking, root cause analysis, and independent verification of closure is only required
for issues identified by external organizations. Consequently, many issues identified during internal
management assessments (i.e., Y60-028) are not always analyzed with the same degree of rigor
(MG2-5).
The tracking of issues also varies based on whether the issue was identified by an internal or
external organization. Issues identified externally are clearly tracked through the Energy Systems
Action Management System (ESAMs). Procedure QA-312, in conjunction with ESS-MS-131,
provides requirements on managing the ESAMs tracking system. However, issues identified
internally within an organization are tracked in a variety of ways. For example, within DUO,
issues identified during DUO management assessments are tracked by a unique DUO tracking
system (not connected with ESAMs). Issues identified during DSO management assessments are
tracked in ESAMs as “management commitments.” EUO also tracks management assessment
issues as management commitments in ESAMs.
QA-312 and ESS-MS-131 are silent on how issues (entered into ESAMs as management
commitments) are managed. More specifically, the degree of root cause analysis, prioritization,
and verification are not defined for ESAMs issues identified as management commitments. The
potential exists to place “significant” issues into ESAMs as management commitments and
preclude a thorough analysis of risk, root cause, and independent verification. In fact, a recent
DOE operational readiness review (ORR) identified this as an issue within EUO. In short, the
ORR found that the closure of EUO management commitments in ESAMs were often incomplete.
As a result, Standing Order SO-EUO-98-014 was implemented to address this concern. This
standing order requires the use of an OSB to review management commitments for significance
and possible root cause analysis. In this case, the OSB may serve as a substitute for the Issues
Management Prioritization and Risk Board (IMPRB).
Lastly, QA-312 is silent on the use and function of the IMPRB. This board is chartered with risk
prioritization of issues identified by external organizations. Although a charter exists and meeting
minutes have been drafted, nowhere is the function of the IMPRB described in any LMES program
or procedural documentation.
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Section 46
The use of performance indicators was also evaluated. Performance indicators are used at various
levels of the LMES organization. For example, at the upper management level, DOE has
incorporated performance measures in the LMES-DOE contract. At the other end of the spectrum,
DSO has incorporated performance measures within the performance plans of key management
personnel. These indicators include both production and safety goals. In addition, performance
indicators are used extensively in the environmental protection area. Permit noncompliances, the
number of spills, and regulatory inspection results are tracked and reported.
Interviews: Numerous interviews were held with a variety of personnel to evaluate their
understanding of the Y-12 Plant feedback and assessment process. Key personnel such as the Y-12
Plant issues manager, assessment manager, lessons learned coordinators, and line managers were
interviewed. In general, personnel were aware of the importance of a thorough and well-developed
feedback and assessment program.
Those involved in the lessons learned program were knowledgeable of their roles and
responsibilities. The lessons learned program is web based and basically available to all LMES
and DOE Oak Ridge personnel. The lessons learned program appears to be well managed and a
helpful aid in sharing operational information with line managers. The LMES Lessons Learned
Program Manager was proactive in disseminating lessons learned information regarding the recent
fatality at the Idaho National Engineering and Environmental Laboratory (INEEL) due to the
inadvertent activation of the carbon dioxide fire suppression system.
However, there were varied interpretations on how issues should be managed. Once again, a key
factor in how rigorously an issue was managed depends on whether the issue was identified by an
internal or external organization. Clearly, issues identified by an external organization (e.g., DOE,
State or Federal regulators, the LMES Quality Services Organization) are managed, analyzed, and
tracked differently than issues identified internally through management assessments. The issue
coordinators for DUO and DSO clearly confirmed this. Issues identified during management
assessments are not risk ranked per ESS-MS-131, root cause analysis is not performed, and
independent verification is not required. Management assessment issues are tracked as
“management commitments” in ESAMs.
Two noteworthy practices regarding issues management were the use of management reviews by
the Nuclear Operations Organization and the Y-12 Plant Year 2000 (Y2K) initiative.
Management reviews are performed for those events that do not require formal notification under
the DOE occurrence reporting system. Management reviews are described in Chapter 6 of the
Nuclear Operations Conduct of Operations Manual. Chapter 6 provides for compensatory
measures, root cause determination, and lessons learned. DUO and DSO have performed
numerous management reviews within the past 3 months. This is a commendable practice, which
may be beneficial throughout the LMES organization (MG2-1).
The Y-12 Plant is actively working on the Y2K problem. A project team, led by the Y-12 Plant
Site Management Services Manager, is collecting and correlating the initial inputs from the
facilities and buildings. Business systems as well as process systems are included in this initiative.
The Y-12 Plant is developing the action plan to verify the survey results and address the problems.
The plan will include additional testing to identify the problems and to validate the solutions. It is
Section 47
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anticipated that the ESG will be briefed concerning the project within the next month. This effort
has not been directly funded. A funding request for the corrective actions is being developed in
parallel with the action plan (MG2-2).
Observations: The Y-12 Plant monthly issues management meeting was attended to observe the
interaction between LMES management on issues management. Several performance indicators
were reviewed that addressed areas such as percent of overdue issues, the number of rejected
corrective action plans, and the timeliness of occurrence reports. A detailed status report on the 30
key issues at the Y-12 Plant was also provided. In addition, the August Central Safety, Health, and
Environmental Affairs meeting was observed. The meeting was well attended by personnel
throughout the LMES organization. Performance indicators, an ISMS case study, and the recent
fatality at INEEL were discussed. Overall, the meeting was productive.
Conclusion: LMES has a documented and implemented assessment program that provides
feedback on performance. LMES uses line management assessments, surveillances, and
independent assessments to measure performance. However, issues management has several
programmatic and implementation weaknesses that need attention.
Issues:
Strengths:
• The use of management reviews by Nuclear Operations is noteworthy. (MG2-1)
• The Y-12 Plant Y2K issue is being actively managed. (MG2-2)
Concerns:
• There are numerous redundant assessment procedures that may lead to confusion regarding
reporting requirements and assessor responsibilities. (MG2-3)
• Assessments are not uniformly implemented within all LMES line management
organizations. (MG2-4)
• The issues management program lacks clarity and consistency in a number of areas. This
includes the lack of management attention in the up-front screening of identified issues for
severity (regardless of whether the issue was identified by an internal or external
organization), how issues entered into ESAMs as “management commitments” are managed
(i.e., prioritization, root cause analysis, independent verification), and a description of the
role and function of the Issues Management Prioritization Risk Board. (MG2-5)
Inspector: Team Leader:
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APPENDIX F
EXAMPLES OF TOPICS ADDRESSED IN ISMS
DESCRIPTION DOCUMENTS
Clause 970.5223-1(c) of the Department of Energy Acquisition Regulations (DEAR) requires the
contractor to manage and perform work in accordance with a documented Safety Management
System. In most instances Department of Energy (DOE) contractors have documented safety
management systems in place. The issue that remains is whether these documented systems
fulfill all the conditions in the DEAR. Some contractors have found it advantageous to create a
new document and incorporate it into their Integrated Safety Management Systems (ISMSs). The
function of this new document, which in some cases has been called an ISMS description, is to
provide information concerning how the documentation (policies, procedures, manuals of
practice, etc.), is used to fulfill all the DEAR requirements. As discussed in Chapter III, there
may be a need to revise or provide documentation in addition to an ISMS description document
if “gaps” are identified, but a description document appears to be needed in most cases.
Section 48
Based on experience to date, the ISMS description document provides a road map to the all the
other system documentation and also describes roles and responsibilities of the organization in
using the documents. This appendix provides several illustrations from description documents
that have been reviewed as part of the ISMS reviews at the Savannah River Site (SRS) and at the
Y-12 Plant.
1. EXAMPLE FROM SRS
This example illustrates implementation of appropriate hazard controls at various organizational
levels. The ISMS should provide a method to implement the controls identified at every level of
work and hazard. The methods should ensure that the controls remain in effect so long as the
hazard is present. The ISMS should briefly describe a method for translating/transmitting formal
control documentation to the working-level (“floor level”) procedures used by workers (see
Chapter II, Section 4.3). An ISMS should include processes the contractor and subcontractors
will use to implement the controls. Figure F.1 illustrates the applicability of various procedures
and documentation that Westinghouse uses to implement necessary controls at the Savannah
River Site. Table F.1 provides the list of titles for the Westinghouse documents in Figure F.1.
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Figure F.1. Example of documentation and procedures to implement the Safety
Management System at Westinghouse/Savannah River. (See Table F.1 for document titles.)
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Table F.1. Westinghouse/Savannah River SMS Documents
WSRC No. Title
1-01 Management Policy Manual
4B Training and Qualification Manual
5B HR Policies, Practices, and Procedures
8B Compliance Assurance Manual
9B Site Item Reportability and Issue Management
7E Configuration Management
1Q Quality Assurance Manual
2Q Fire Protection Program
3Q Environmental Compliance Manual
4Q Industrial Hygiene Manual
5Q Radiological Control Manual
6Q Emergency Management Program Procedure Manual
8Q Employee Safety Manual
11Q Facility Safety Document Manual
12Q Assessment Manual
14Q Material Control and Accountability
18Q Safe Electrical Practices and Procedures
19Q Transportation Safety
20Q Health and Safety for Hazardous Waste Operations
1S SRS Waste Acceptance Criteria Manual
2S Conduct of Operations Manual
1Y Conduct of Maintenance Manual
E7 Conduct of Engineering and Technical Support Procedure Manual
SCD-3 Criticality Safety Manual
IM-90-135 SRS Process Safety Management Manual
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2. EXAMPLE FROM THE Y-12 PLANT
This example illustrates an approach to describing the structure of the ISMS in terms of the
policies, procedures, and manuals of practice. Figure F.2 provides a top-level summary of the
key ISMS implementing documents for site-, facility-, and activity-level processes. This is an
alternative way of exhibiting the role of existing safety manuals of practice to that of the five-by-
seven matrix discussed in Chapter III. The description of Figure F.2 from the Y-12 Plant ISM
System Description is as follows:
2.1 ISMS Infrastructure: An Overview
Figure F.2 illustrates the ISMS infrastructure, showing the key programs that flow requirements
from the site to the facility and task levels.
Section 49
The overall ISMS program at Y-12 is described in procedure Y10-202, Integrated Safety
Management Program. At the site level, the ISMS begins with the documents that describe the
scope of work to be accomplished. DOE defines the site-level scope of work on an annual basis.
Priorities are established between DOE Headquarters, local DOE, and the contractor. Production
schedules and commitments are formalized in the Management and Operating Contract as Work
Authorization Directives. Budgets are developed using estimates generated by the operations
line organizations that include the necessary environment, safety, and health (ES&H) resources
required to execute the work safely and to maintain the infrastructure of the facilities. This
budgeting and contract administration process is defined in draft procedure Y32-100, Y-12 Plant
Budget and Contract Administration. Appendix B to that procedure includes a detailed
description of the business planning, budgeting, and contract administration processes, along
with flow charts that summarize the activities involved in planning and budgeting.
The Executive Steering Group (ESG) provides Y-12 Plant policy and strategic planning support,
oversight, and direction of the ISMS policies and practices. The ESG is led by the Vice
President for Defense Programs responsible for the execution of the business planning and
budgeting processes, including the prioritization of tasks and resources in support of the business
planning and budget processes. The ESG works with DOE to establish the Contractual Work
Authorization Directives, performance metrics, incentive fee criteria, and performance
milestones for each budget execution year.
Requirements flow down to the facility level for planning, scheduling, and work execution. At
the facility level, the Operations Manager is the line manager responsible to his or her
organization and senior line managers for all work conducted in the facility, for the maintenance
of the facility safety envelope, and for the protection of the workers, the public, and the
environment. The Operations Manager is supported by the Operational Safety Board (OSB),
which was established in each nuclear facility in accordance with procedure Y10-202, Integrated
Safety Management Program. The OSB is the staff of technical, ES&H, and other support
organization personnel who are formally assigned to assist the Operations Manager in the
evaluation, analysis,
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Figure F.2. ISMS Basic Infrastructure.
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planning, and oversight of activities in the facility. Core production capabilities and processes are
authorized for each nuclear facility through a formal set of documentation that is verified by
readiness assessments or operational readiness reviews. These authorized production activities in
the facility are documented in the approved basis for interim operation or safety analysis report
(SAR) and implemented through the facility's operational safety requirements (OSRs) or technical
safety specifications. These documents, along with applicable environmental permits, form the
safety envelope of the facility and are codified in the facility’s authorization agreement with DOE.
Section 50
The Operations Manager is responsible at the task level to ensure all activities in the facility are
authorized within the safety envelope prior to execution. For the most part, annual production
requirements use existing processes and capabilities. However, each new production
requirement is evaluated against the approved authorization basis (AB) in accordance with
procedure Y10-190, New Activity Startup Requirements. The Y10-190 process ensures–
(1) the work can be performed within the approved AB [if necessary the AB is updated to
support the requirements via procedure Y70-809, Unreviewed Safety Question
Determination (USQD)];
(2) task-level hazards are identified and analyzed using procedures Y10-012, Hazard
Identification Planning for Maintenance and New Work Tasks and Y70-043, Job Hazard
Analysis;
(3) controls are integrated and implemented prior to startup; and
(4) procedures are written, training is conducted, and the appropriate level of restart
requirement is executed in accordance with procedure Y10-190, New Activity Startup
Requirements.
Occasionally, production requirements introduce a new capability that is not included in the
approved AB (for example, a new type of laser cutting technology) or a change to existing
facility structures, systems, and components (SSCs) is necessary. These result in process
development, engineering, design, installation, and testing before the new process or facility
modification is analyzed, incorporated into the facility’s AB, and accepted by Operations. Any
change to the facility, regardless of whether it is a modification to an existing SSC or a new
process startup, undergoes the same programmatic life cycle, which is governed by formal
engineering procedures. This life cycle incorporates reviews and inputs from production subject
matter experts and appropriate ES&H support personnel to ensure safety controls are designed
into the final product.
Changes to existing SSCs are initiated through procedure Y10-012, Hazard Identification
Planning for Maintenance and New Work Tasks, which in turn invokes procedure Y10-187,
Change Control Process. From within the change control process, the detailed scope of work is
transmitted to the Central Engineering organization using procedures EP-B-03, Engineering
Service Order, and EP-DC3-01, Design Criteria. These procedures, in turn, invoke the
appropriate engineering procedures for—
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• defining the requirements (EP-E-05, System Requirements Document),
• identifying hazards (EP-DC3-05, Design Checklists),
• performing design (EP-C-20, Design Analysis and Calculations; EP-C-02, Squad Checks
for Design Drawings),
• analyzing hazards and ensuring appropriate controls are built into the design (EP-E-07,
Safety Review and Documentation; EP-E-19, Criticality Safety; EP-C-17, Design
Verification), and
• obtaining approval of the design by the customer (EP-DC2-04, Design Process Interface
for Minor Modifications; EP-DC2-05, Design Process Interface for Minor Construction
Modifications).
Section 51
Once the design is completed and approved, depending on whether it is a construction
installation or a maintenance installation, the hazards associated with the installation and testing
are identified and analyzed and appropriate controls are implemented. If the design is a
construction installation, procedures EP-CC3-04, Construction Safety and Health Work
Requirements, EP-CC3-04-01, Safety and Health Work Requirements and Checklist, and EP-
CC3-04-02, Field Activity Exceptional Hazard Assessment Checklist, are used to identify,
analyze, and control the hazards associated with the installation. If the design is a maintenance
installation, procedure Y10-012 is again invoked to identify the hazards associated with the
installation activities. Procedure Y70-043, Job Hazard Analysis, is then used to analyze the
hazards so that controls can be identified and implemented using procedure Y10-35-008,
Maintenance Planner’s Guide.
If the activity is a new process under the control of procedure Y10-190, a project team is initiated
using procedure EG-A-06, Project Team Organization and Responsibilities. The scope of work
is transmitted to the design organization using procedures EP-DC3-01 and EP-E-05. Design is
generated and hazards are identified and analyzed using procedures EP-C-20, EP-C-02, EP-E-07,
EP-E-19, and EP-C-17. Since most new design is installed by the construction organization, EP-
CC3-04, EP-CC3-04-01, and EP-CC3-04-02 are used to identify, analyze, and control the
hazards associated with the installation. Acceptance of the design and installation is
accomplished using procedure EP-E-20, Operational Readiness Process, and turnover and
operation by the customer follows the guidance in Y10-190.
The other major component of work at the facility and task levels is maintenance work. The
scope of the work is defined and the hazards are identified using procedure Y10-012, Hazard
Identification Planning for Maintenance and New Work Tasks. Execution of this procedure
determines the level of planning required for the task, based on the hazards identified as well as
the function of the equipment to be serviced. Maintenance work packages are prepared in
accordance with Y10-35-008, Maintenance Planners Guide, and approved by the responsible
line manager. The Operations Manager (assisted by the OSB) is responsible for ensuring that
maintenance work is properly planned; controls are integrated and implemented to protect the
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workers, the public, and the environment; and work is authorized and executed within the
approved safety envelope.
Work is authorized and scheduled to be performed by means of the facility “plan of the day.”
Work is executed in the nuclear facilities in accordance with the Nuclear Operations Conduct of
Operations Manual.
Improvements in the assessment and feedback programs have focused in the near-term on the
management self-assessment program (MSA) and on the use of management critiques and
reviews. The MSA program is being restructured with an emphasis on performing operational
assessments using operations line managers, increasing organization and senior managers’ time
in the facility, and improving the follow-up and corrective actions when issues are identified.
2.2 Details of the ISMS Structure
Section 52
The Y-12 Plant ISMS description addresses the next level of detail by organizing the applicable
ISMS mechanisms (policies, procedures, processes, and manuals of practice) as they relate to
ISMS core functions. Specifically, the site-level mechanisms are listed in Table F.2 and the
facility- and activity-level mechanisms are listed in Table F.3. Although the approach of
identifying applicable mechanisms for each core function and for each organizational level leads
to some duplication, the approach provides a useful structure that can be related directly to the
requirements of the DEAR.
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Table F.2. Site-Level ISM Mechanisms
Define Scope * Y10-36-001, LMES Budgeting and Cost Control
* Directive Work Schedule and Defense Programs Strategic Plan
* DOE Orders
* Incentive Fee Criteria, Assessment Metrics, and Schedule Commitments
* LMES Management and Operating Contract
* Y-12 Plant Standards/Requirements Identification Document
* AL56XB, Rev. 1
* AC-500, Task-Based Management System
* EP-E-01, Systems Engineering
* ESS-CM-101, Configuration Management
* ESS-CS-101, Nuclear Criticality Safety Program Elements
* ESS-EM-101, Emergency Management Program Administration
* ESS-SP-101, Environmental Protection Program
* FS-103PD, Safety Documentation
* OP-101, Conduct of Operations Program Procedure
* RP-113, Radiation Protection Program
* Y72-001, Environmental, Safety, and Health Activities
* SH-152PD, Occupational Safety and Health Program
* Y73-171PD, Construction Safety and Health Management Program
* Y/AD-635, Y-12 Plant Integrated Safety Management System
* Y/RA-3191
* Y10-202, Integrated Safety Management Program
* Y70-100, Y-12 Plant Radiological Control Program
* EP401099/B, Product Realization Process
* TBP-000, Program Management
* TBP-PRP, Product Realization Process
Identify/Analyze
Hazards
* ES/CSET-2, Hazard Identification and Facility Classification Application Guide
* ESS-CS-101, Nuclear Criticality Safety Program Elements
* ESS-CS-102, Nuclear Criticality Safety Approval
* ESS-EM-103, Environmental Hazard and Consequence Analysis
* FP-105PD, Fire Protection Program
* FS-103PD, Safety Documentation
* PC-164PD, Service Contract Safety and Health Program
* Y73-171PD, Construction Safety and Health Management Program
* Y70-134, Y-12 Plant ALARA Program for Rad Protection
* Y70-150, Nuclear Criticality Safety Program
* TBP-900, Nuclear Explosive and Weapon Safety
Develop/Implement
Controls
* EP-E-01, Systems Engineering
* EP-E-02, Engineering Configuration Management Program
* ESS-CM-101, Configuration Management
* ESS-CS-101, Nuclear Criticality Safety Program Elements
* FP-105PD, Fire Protection Program
* FS-103PD, Safety Documentation
* Y/DQ-61, Rad Con Manual
* Environmental Permits
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Table F-3. Facility- and Activity-Level ISM Mechanisms
Define Scope * Authorization Agreements
* BIOs and SARs
* EP-E-05, System Requirements Documents
* EP-E-19, Criticality Safety
* Y10-012, Hazard Identification Planning for Maintenance and New Work Tasks
* Y10-103, Writer's Guide for Y-12 Plant Technical Procedures
* Y10-190, New Activity Startup Requirements
Identify/Analyze
Hazards
Section 53
* BIOs and SARs
* CM-43, Functional Classification of SSCs
* DOE Order 3011
* DOE Order 6430.1A
* Environmental Permits
* Process Hazards Analyses (PHAs)
* Criticality Safety Evaluations (CSEs)
* EP-DC3-12, Equivalency Evaluation Process
* EP-E-07, Safety Review and Documentation
* ESS-CS-103, Criticality Safety Calculations
* Y/DQ-61, Rad Con Manual
* Y10-012, Hazard Identification Planning for Maintenance and New Work Tasks
* Y70-043, Job Hazard Analysis
* Y10-103, Writer's Guide for Y-12 Plant Technical Procedures
* Y10-190, New Activity Startup Requirements
* Y10-198, AB Update Preparation, Review, Approval, and Issuance
* Y70-150, Nuclear Criticality Safety Program
* Y70-160, Criticality Safety Approval System
* Y70-809, Unreviewed Safety Questions
* Y75-122, Rad Worker Permits
* Y10-187, Integrated Safety and Change Control Process
Develop/Implement
Controls
* Facility BIOs or FSARs
* Facility OSRs or TSRs
* Job Permits
* Surveillance and Test Procedures
* EP-DC3-05, Design Checklists
* EP-E-20, Operational Readiness Process
* Y73-107, Lockout/Tagout
* Y10-027, Plant Conduct of Training Procedure
* Y10-039, Field Calibration Program
* Y10-102, Technical Procedure Process Control
* Y10-103, Writer's Guide for Y-12 Plant Technical Procedures
* Y10-153, Temporary Modification Control
* Y10-187, Integrated Safety and Change Control Process
* Y10-190, New Activity Startup Requirements
* Y10-194, Preventive Maintenance Program
* Y10-35-004, Executing Maintenance Jobs
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Table F-3. Facility- and Activity-Level ISM Mechanisms (continued)
Develop/Implement
controls (continued)
* Y10-35-008, Work Planner's Guide
* Y10-35-0204, Executing Post Maintenance Testing
* Y70-809, Unreviewed Safety Questions
* Y75-122, Rad Worker Permits
* Criticality Safety Analyses (CSAs)
* Y70-810, Flowdown of OSR/TSR Requirements
Perform Work * Job Packages
* Criticality Control Procedures
* Operating Procedures
* Maintenance Procedures
* Nuclear Operations Conduct of Operations Manual
* OSB Charters
* Y10-35-009, Supervisor's Guide
* QA-912, ORRs and RAs
* Y75-122, Rad Worker Permits
* Authorization Agreements
Feedback * QA-301, Control of Nonconforming Items
* QA-312, Issues Management
* QA-331, Lessons Learned
* QA-551, Stop Work
* QA-901, Independent Assessments
* QA-904, Surveillance
* QA-911, Management Assessments
* QA-912, ORRs and RAs
* RP-113, Radiation Protection Program
* Y60-024, Y-12 Plant Readiness Assessment Program
* Y60-028, Y-12 Plant Management Assessment Program
* Y70-134, Y-12 Plant ALARA Program for Rad Protection
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APPENDIX G
FEEDBACK AND IMPROVEMENT MECHANISMS
1. BACKGROUND
Feedback and improvement is a Safety Management Function required by the Department of
Energy Acquisition Regulation (DEAR) 970.5223-1 and by DOE P 450.4, SAFETY
MANAGEMENT SYSTEM POLICY. The feedback and improvement function closes the
Integrated Safety Management System (ISMS) loop by connecting the practical experiences of
work to the planning for future work. This appendix provides supporting details and examples of
typical feedback and improvement mechanisms and discusses how these mechanisms are
implemented at the activity, facility, and institutional levels within the Department of Energy
(DOE) and its contractor organizations. The feedback and improvement function applies to
individuals and organizations that perform work; hardware (safety equipment performance); and
software (procedures, policies, instructions). Feedback and improvement are applied to the site-
wide ISMS and to the Federal role in the field and at Headquarters. Feedback and improvement
may also be applied to an individual safety management function or principle.
Section 54
Requirements for various elements of feedback and improvement are addressed in
DOE M 411.1-1B, FUNCTIONS, RESPONSIBILITIES, AND AUTHORITIES MANUAL
(FRAM); DOE Orders; and regulations. DOE has mechanisms and activities in place to address
each FRAM requirement. The following sections describe elements of feedback and
improvement that are contained in the FRAM, and the DOE Orders, and that are associated with
DOE and contractor activities implemented at activity, facility, and institutional levels.
2. DESCRIPTION OF FEEDBACK AND IMPROVEMENT MECHANISMS
The following are examples of various feedback and improvement mechanisms typically used
within DOE.
2.1 Government Performance and Results Act and Performance-Based Management
DOE seeks to improve program management and execution and promote the comparison of
results achieved with costs incurred by implementing the Government Performance and Results
Act of 1993 (GPRA). The Department responded to GPRA by developing a strategic plan,
setting performance goals, and measuring program performance against these goals. Annual
Performance Plans, Performance Agreements with the President, and Accountability Reporting
complete the cycle of GPRA documents produced by the Department.
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The Department considers performance-based management as a strategic management tool to
plan for, manage, and evaluate organizational, employee, and contractor performance; improve
the delivery of products and services; facilitate communications with customers and
stakeholders; encourage employees and contractors to achieve excellence; and guide decision
making.
Our approach to performance-based management includes the following actions:
• clearly identifying what needs to be accomplished;
• determining performance objectives;
• delegating authorities to the level closest to that at which the work is to be performed;
• deciding what to measure and the appropriate data collection methods;
• establishing challenging and realistic performance expectations;
• maintaining operational awareness;
• collecting performance data;
• assessing actual performance against expectations; and
• using the results to improve performance.
The Department uses performance-based oversight to improve its processes for overseeing
contractor business management activities. This approach moves away from traditional
compliance methodologies for meeting oversight objectives and instead emphasizes performance
measurement, self-assessments, validation of outcomes, and financial analysis. A similar pilot
process has been completed for Headquarters oversight of field Federal activities. To meet our
oversight objectives, each field office is required to maintain a set of business management
performance measures. Current plans include institutionalizing performance-based oversight of
field sites by Headquarters business functions, coordinating planned on-site reviews of field sites
by Headquarters, updating the DOE Order and related guidelines for performance-based
oversight, and continuously improving the process in conjunction with the Business Management
Oversight Process Steering Committee.
2.2 Lessons Learned
Section 55
Lessons learned programs are an important safety mechanism to communicate the lessons (share
knowledge) from ISMS experience, assessments, and operational occurrences. Sharing
experiences benefits the future work of the organization. Lessons learned are used to identify,
communicate, and record good practices and adverse experiences with implications that may
often be broader than individual corrective actions. This is intended to make management,
supervisors, subject matter experts, and workers aware of experiences that should be replicated or
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avoided in future work. The DOE Society for Effective Lessons Learned Sharing (SELLS) is a
champion for the generation and dissemination of lessons learned across DOE. More
information about SELLS is available at http://tis.eh.doe.gov/ll/. Lessons learned programs
should search the local organization’s data generation and analysis mechanisms for recurring
trends or good practices with broad organizational implications. Lessons learned programs
should also search beyond the local organization for experiences of other DOE facilities and
sites, private industry, and other governmental organizations involved with similar work,
hazards, or technical components. Internal and external experience should be analyzed for local
implications and communicated to relevant local audiences to aid in performance of future work.
2.2.1 Responsibilities for Lessons Learned Program
Feedback and improvement sections of the FRAM require the Program Secretarial Officer to—
• implement lessons learned programs,
• require contractors to develop lessons learned programs,
• oversee the implementation of these lessons learned programs,
• participate in DOE-wide sharing of lessons learned, and
• ensure that an occurrence reporting system is developed, maintained, and implemented.
DOE STD-7501-95, Change 2, The DOE Corporate Lessons Learned Program, provides
guidance for the development and operation of DOE-wide lessons learned programs. The
Standard describes lessons learned programs for DOE and contractor organizations to facilitate
improvement at all organizational levels and for all work activities within each of the ISMS
functions. Robust lessons learned programs play an important role in continuous improvement
and provide a valuable source of information for confirming the ISMS and preparing the annual
ISMS update as required by DEAR 48CFR 970.5223-1 (d) and (e).
2.2.2 Sources of Lessons
Contractors can generate lessons learned data by studying information from the sources in Table
G.1.
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Table G.1. Sources of Lessons
Internal Sources External Sources
• Process data
• Environmental monitoring data
• Peer technical/safety monitoring
• Management assessments
• Independent assessments
• Walk-arounds
• Supplier quality evaluations
• Receipt inspections
• Worker experience reports
• Occurrence reports
• Accident investigation reports
C Emergency exercises or drills
• DOE line ES&H oversight
• DOE independent oversight
• DOE Price-Anderson Amendments Act
(PAAA) enforcement
• DOE Inspector General
• Customers and suppliers
• External regulators (OSHA, NRC, EPA,
state/local regulators)
• Safety boards (Defense Nuclear
Facilities Safety Board, SEAB)
• Professional/technical societies (ASME,
ANS, ASQ, CCPS)
Section 56
• Peer/industry organizations (EFCOG,
GIDEP, INPO, IAEA, SELLS)
• Stakeholders and Community Advisory
Boards
2.2.3 Lessons Learned Data Application
Headquarters, field, and contractor elements have flexibility to implement lessons learned in a
manner appropriate for their organizations.
Defense Programs - The Office of Defense Programs has previously prepared and issued
comprehensive a periodic report titled, DP Facilities Semi-Annual Occurrence Summary
Report. This report reviews and highlights all Occurrence Reporting and Processing System
(ORPS) reports screened for Office of Defense Programs (DP) purposes. The report also
summarizes information obtained from the DOE Quality Assurance Working Group,
SELLS, and DP field and contractor lessons learned programs. ORPS is a Department-wide
occurrence reporting system. The DP summary report is typically distributed to the Assistant
Secretary for Defense Programs (DP-1), and to DP line and field managers. DP has
produced the Facilities Semi-Annual Occurrence Summary Report to assist line managers in
their safety management responsibilities.
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Additionally, DP developed a Department-wide program called ORBITT that provides easy
access to an engineered database containing all ORPS data and assigned relevant event bins
(11 major bins and 70 sub-bins). Each new ORPS report or addition is sorted into categories
and uploaded into ORBITT on a daily basis. The engineered filter is accomplished daily for
each new ORPS report addition. The Office of Environment, Safety and Health operates and
maintains the ORPS system and supports and manages the binning and uploading of
ORBITT data. The ORBITT Program is available on the Internet at
http://twilight.saic.com/orbitt/Login.asp. Access is limited to Federal and Federal contractor
personnel.
DP also uses a number of important sources of feedback and lessons learned. The
Government Industry Data Exchange Program (GIDEP) program is particularly noteworthy.
GIDEP is a program required by a Presidential Executive Order (OMB-91-3), which requires
all Federal agencies to share information of all types, including lessons learned data. GIDEP
was recently expanded to include hundreds of industrial organizations that produce parts,
components, equipment, and systems for Federal agencies. In addition, the Canadian
Department of Defense is now a member of GIDEP. Six DOE program offices [DP; Energy
Efficiency and Renewable Energy (EE); Environmental Management (EM); Nuclear Energy
Science and Technology (NE); Fossil Energy (FE); and Science (SC)] contribute funding and
relevant information to GIDEP. The GIDEP database is also available on the Internet at
http://ww.gidep.corona.navy.mil/. Access to GIDEP is password-protected; however,
application for access can begin on-line (see “How to Join”).
Environmental Management Programs - The Office of Environmental Management (EM)
maintains a Lessons Learned Program that is part of the DOE Corporate Lessons Learned
Program. In April 1992, the U.S. General Accounting Office published a report titled, More
Can Be Done to Better Control Environmental Restoration Costs. One of the key
recommendations in this report was that the DOE Office of Environmental Restoration (EM-
40) implement a lessons learned program to avoid repeating mistakes and to share successful
work practices. EM-40 responded by initiating a three-phased process to develop a lessons
learned program, including research and scoping, program development, and
implementation. Shortly after the research and scoping phase was completed, DOE
established a process improvement team to develop a crosscutting DOE-wide Lessons
Learned Program. The team was chartered to develop an infrastructure for effectively
sharing lessons learned across the DOE complex.
Section 57
By working with the Lessons Learned process improvement team, which eventually became
SELLS, EM-40 helped to establish a DOE infrastructure that directly supports an
Environmental Restoration Lessons Learned Program. EM-40 has moved forward with
these efforts and has begun to expand its program to serve the entire Environmental
Management complex. As part of the DOE-wide initiative, the EM Lessons Learned
Program aims to improve safety, aid in risk management, enhance cost effectiveness, and
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encourage process improvement through dissemination, analysis, and use of environmental
management-related lessons learned information.
The EM Web site is intended to function as a vehicle to promote and accelerate the
development of the EM Lessons Learned Program by—
• providing a central clearinghouse for all environmental management lessons learned;
• providing a customized list server to which field, Headquarters, and contractor personnel
may subscribe;
• identifying Headquarters and field points of contact to assist with program coordination,
implementation, or improvement;
• establishing links to other DOE Web sites for similar initiatives related to lessons learned
or environmental restoration; and
• supplying a quick and easy means of submitting environmental management lessons
learned via an online submittal form.
The EM lessons learned Web site can be accessed at
http://www.em.doe.gov/lessons/index.html.
EM also maintains the Benchmarking Clearinghouse, which provides full text for DOE
articles whenever possible, but does not provide full text for industry papers. The abstracts
are listed by title in key word areas, including—
• Best Practices/World Class,
• Business Process Re-Engineering,
• Continuous/Quality Improvement,
• Cost/Productivity,
• DOE Benchmarking,
• General Benchmarking,
• Implementation,
• Measures/Performance,
• Planning a Study,
• Process Analysis,
• Strategic Planning/Management, and
• Technology/Transfer.
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2.3 Assessments
A common feedback mechanism used for improvement across DOE is assessment. Assessments
use a formal process to evaluate work or organizational performance to determine if requirements,
outcomes, and expectations are being met. Assessments are performed by those people responsible
for the work performance or by individuals independent from responsibility for the work.
2.3.1 Assessment Requirements and Guides
DOE comprehensive assessment program requirements are defined in 10 CFR 830.120, Quality
Assurance; DOE O 414.1A, QUALITY ASSURANCE; and DOE P 450.5, LINE
ENVIRONMENT, SAFETY AND HEALTH OVERSIGHT. DOE also maintains special focus
safety assessment processes for—
• accident investigations (DOE O 225.1A, ACCIDENT INVESTIGATIONS);
• nuclear facility operational readiness (DOE O 425.1, STARTUP AND RESTART OF
NUCLEAR FACILITIES);
• emergency management, (DOE O 151.1, COMPREHENSIVE EMERGENCY
MANAGEMENT PROGRAM, and DOE O 470.2A, SECURITY AND EMERGENCY
MANAGEMENT INDEPENDENT OVERSIGHT AND PERFORMANCE ASSURANCE
PROGRAM); and
• radiological protection program (10 CFR 835).
External Federal agencies (e.g., Nuclear Regulatory Commission or Environmental Protection
Agency) also impose assessment requirements on DOE for certain regulated activities. These
external requirements are incorporated into the regulated organization’s comprehensive
assessment program.
DOE developed the following guidance for implementing a comprehensive assessment program
that helps integrate safety management with mission accomplishment, while giving line
management maximum flexibility in program design. This guidance includes references to DOE
and national standards for assessment programs, integration of the other feedback and
improvement elements (e.g., lessons learned and performance indicators), and assessment of
specific safety programs and hazard controls (e.g., conduct of operations).
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